Superjeweler Reviews 

Always exactly what I want

Looks just like it's gold all the way through. I am very pleased.

Great selection, great quality, great value!

The prices are great for beautiful jewelry.

The chain wasn't long enough. My wife loves it but would like to get a longer than 18 inch chain how can do this? Still waiting for response. Waiting for response from your rep Andrew been a while.

Love my necklace

I received my earrings promptly. They are beautiful, however the posts are very difficult to insert into your ear. Once they are on, they are also difficult to get off

I did not receive the free polishing cloth that said it was included in the order.

I thought it would come with a certificate of quality. In general, I am pleased with this purchase.

Delivered on time, great quality in the jewelry.

I received my necklace and ring it was supposed to be 2day delivered but it was 4 day. But they are both beautiful I love them the ring was a little different than in the picture but it's ok. Thank you

I am super happy with my purchases with Super Jeweler. I shop here often and love their big selection. Great and easy to order! Love Super Jeweler!!

My wife loves them. And the light in the box adds class! When does it go out?

The whole experience from ordering to receiving my ear rings was easy and expedient.

Very easy to order product at a great price!!!

I would actually give a 4.9/5. Ordering was smooth. My item was delivered promptly enough. It arrived in good condition. The item was of the quality described. The only thing that was not accurate was the stone that was pictured was not color correct to the stone I received. The picture showed a deeper hue than it actually was. But, for the cost, it was certainly satisfactory.

Superjeweler has always delivered as advertised, hence the reason that I am a repeat buyer!

I ordered a time-sensitive item that was advertised with a December 16 ship date and expected delivery by December 24. After the order failed to ship on time, I contacted SuperJeweler multiple times and was repeatedly assured it would still arrive by December 24. However, USPS did not receive the package until December 23, making on-time delivery impossible.

I was also told a supervisor would contact USPS to expedite the shipment and follow up in writing, which never happened. I sent follow-up emails requesting clarification and a partial refund or store credit but did not receive a response.

The item eventually arrived, but the delivery assurances were inaccurate and the lack of follow-through was disappointing. Buyers relying on guaranteed delivery dates for important occasions should be cautious.

After receiving no communication or responses from email and phone calls I asked for a partial refund as they broke the contract of making sure i received the product before Christmas and lied saying the product has been shipped when it wasn’t. After not getting a reply back for partial refund and sending 3 emails I reached out to my credit card company they suggested filing a claim. If needed I have written proof from multiple super jeweler employees saying I will receive shipment before Christmas. There sales manager Jason is useless wouldn’t give me a number to call or when my call was transferred to him he didn’t return a single call and would respond with a email.