Super.com Reviews 

68,062
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 22,392 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the fantastic prices and the clean, intuitive website layout, which makes searching, filtering, and securing a hotel room very quick and easy. Many travelers state that they experience a seamless booking process, noting that they received instant confirmations and substantial savings compared to booking directly elsewhere. Some reviewers were surprised by unexpected charges, mentioning extra credit card fees or monthly membership costs. Some people also felt that missing email confirmations, difficulties locating reservation details, or dealing with support created frustrating moments during their travel planning.

What people talk about most

Price

Clients share positive opinions on price, noting that the platform offers very affordable rates and great... See more

Booking process

Reviewers mention ambiguous feedback about booking process, with some customers praising the quick,... See more

User experience

Consumers find user experience to be positive, highlighting that the booking process is intuitive, fast, and... See more

Website

Customers consistently note ambiguous experiences with website features, often praising the user-friendly... See more

Service

People report ambiguous experiences with service, noting that the booking process is easy and accommodations... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Booking the room online was very easy even for someone of mature age and not very digital savvy. The only negative was someone had parked in my spot , when I had returned from a social function t... See more

Rated 4 out of 5 stars

The booking went pretty well, just few days after the stay I got a 20$ charge on my credit card? This I have to investigate? Exception of this all perfect.

Company replied

Rated 4 out of 5 stars

The room and staff were great. when i signed up for this location your web site showed it as a B&B with great breakfasts. that is not the case. it converted to a regular room space with no breakfa... See more

Company replied

Rated 4 out of 5 stars

Having written a previous review which I have now deleted I know realise that the experience I had was not the fault of Super.com but the payment and refund system which they are connected to, onc... See more


Company details

  1. Hotel
  2. also in
  3. Alternative Financial Service
  4. e-Commerce Service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.2

Great

TrustScore 4 out of 5

68K reviews

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Asks customers to review

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How this company uses Trustpilot

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4.2

All reviews

(68,062)

22,297 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not going back!

It appears there’s remodeling in the hotel that never reached the rooms assigned to us at checkin. Between the leaking AC. worn down bed frames and a hidden hotel fee that was later refunded. The only great thing about this hotel was the amazing staff.

13 October 2026
Rated 2 out of 5 stars

No Hot Water, again

Getting back to the hotel after a day's and not have any hot water for a shower is frustrating and it was the same scenario last time I stayed here. this second round of annoying lack of hot water warranted a review. a late checkout was appreciated however was mainly required because of the excess noise made by housekeeping early hours in the morning

2 November 2026
Rated 5 out of 5 stars

Chris

Yeah I’m not good with booking stuff on the internet but I find that it is easier than other sites to sort through thank you made my booking no problem no stress

2 November 2026
Rated 5 out of 5 stars

It was easy to reserve our room at the…

It was easy to reserve our room at the Grant Hotel, and when arrived,we were greeted so graciously. We even got an up graded room with a king size bed. I will always stay at the Grant Hotel when we come in for a hockey game.

Shelley Coburn

30 October 2026

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