I ordered 3 small men’s tees and got 2 small and one medium. I’ve emailed them 4 times, filled in the online form and even tried to contact them on Facebook. It’s now 9 days But they are just ignoring... See more
Company replied
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See what reviewers are saying
I recently ordered a pair of water shoes for paddleboarding, and on first inspection, they looked like the best pair I’ve had yet. Unfortunately, after just one wear, the glue around the front edgi... See more
Company replied
Great service! Absolutely on point - communication was on point, product was on sale I believe it was good value for money, delivery was timely too. They were just on the ball from order to delivery... See more
Company replied
Had some initial concerns that when we purchased this it was a scam due to the fact that we recieved no order confirmation just a very basic email saying thank you (literally just a sentance). However... See more
Company details
Written by the company
We are a UK based company with a passion for watersports. We encourage everyone to have a go at getting on the water by providing quality equipment at great prices. Find great SUP, paddle board and kayak deals at SUP Warehouse.
Contact info
United Kingdom
- support@sup-warehouse.com
- sup-warehouse.com
3.6
Average
219 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never arrived
Never arrived. Chased Yodel to no avail and no follow up. Can't believe I lost all that money
31 May 2022
Have now purchased 2
Have now purchased 2 paddle boards from SUP Warehouse and the experience had been good.
31 May 2022
Really decent quality equipment
Really decent quality equipment, we had a slight issue which was resolved very easily by the team.
31 May 2022
Not quite what I was after but easy enough to return
The life vest arrived m, well packaged, but was not what I was after as the neoprene was only on one side and it fitted very large on me. I returned it and SUP warehouse refunded my money promptly.
30 May 2022
Terrible all over both pumps have holes…
Terrible all over both pumps have holes in the tube so unable to read the pressure and is hard to get the paddle boards to a good pressure. I have been trying to contact this company for the past 24 days with a number of emails and have had no responses I am still waiting. I would not recommend them at all. (Sup warehouse if you actually see this and look at your reviews try responding to people rather than sending me a product that dosent work)
25 May 2022
Easy & fast
Easy purchase and much faster delivery than expected - pump works but PSI indicator is a little dodgy. Otherwise the board is perfect, exactly what I was after for a really good price :)
23 May 2022
Perfect sup and very very good price
Perfect sup and very very good price, been on the river lake and sea and it’s brilliant, I’m 6ft 2 18 stone and it’s perfect for me :) delivery was spot on and customer service was excellent :)
17 May 2022
Product arrived very promptly
Product arrived very promptly. It was bought for a special birthday present. Product appears very good and will be used very soon.
Thank you.
16 May 2022
Excellent service!
13 May 2022
How do SUP Warehouse get me to buy my second paddle board?
I found the paddle board I wanted on Amazon at £375 but it was out of stock. I managed to find the same board at SUP Warehouse at £450 but they offered a 10% discount on a first purchase, knocking it down to £405. That was near enough. They delivered it in good time and the board seems to be good quality.
10 May 2022
Super quick delivery and great product!
11 April 2022
Worth buying this item.
6 April 2022
Great price great board
Bought for my wife for 25th wedding anniversary and she absolutely loves it
2 April 2022
Haven’t tried the paddle board yet as…
Haven’t tried the paddle board yet as it a present, but did blow it up an it looks good
1 April 2022
I order my SUP and it was here in 2…
I order my SUP and it was here in 2 days, not planning on using it until the summer. Perfect up
to now
30 March 2022
Extremely fast delivery and good quality
Extremely fast delivery
The paddle board looks amazing but Unfortunately I haven’t been able to take it out yet but I can tell it’s really good quality
1 March 2022
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