Sunshine Loans Australia Reviews 218

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Sunshine gave me an initial small loan after a petriod of financial difficuly. Over the past 3 years i have had several loans approved and feel we now have a good deal of trust. Sunshine do fair due d... See more

Company replied

Rated 5 out of 5 stars

Sunshine loans gave me a chance after my previous financial difficulties, I am now able to build my credit rating again. I recently came out of a DV situation I needed to get my bills paid, car fixed... See more

Company replied

Rated 5 out of 5 stars

After receiving a surprise bill I needed a small loan and searched online. It was frustrating. Most short term loans I found were high Intrest with minimum repayment amounts designed to never en... See more

Company replied

Rated 5 out of 5 stars

I highly rate Sunshine Loans both for their willingness to help “those on Centrelink benefits” but MORESO their Customer Service Section is the best Bar None!!! By the time I’ve signed in and reques... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

We take the hassle out of short-term loans! A simple 3-step application, prompt assessment, and money in your account as fast as your bank can handle it. If you're worried about a credit check, we've got you covered. Our assessment process takes into account your current circumstances, not something that might have happened years ago. Get $2,050 to $2,500 with no fuss today!


Contact info

4.2

Great

TrustScore 4 out of 5

218 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Waste of time bad lender

Waste of time

17 April 2026
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

Hello, we’re sorry to see that we didn't earn a better rating from you. We'd love an opportunity to turn your thoughts around, so we invite you to send an email to sunshine@sunshineloans.com.au with the details and we'd be more than happy to review your loan, any fees incurred, and your customer service experience.

Rated 5 out of 5 stars

When ever I have something important to…

When ever I have something important to get on top off I will let sunshine team know if I can split my repayment and they always get back to me with a good outcome
So happy

18 February 2026
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

We're glad we can help out! And thanks for the great review too!

Rated 5 out of 5 stars

Genuine customer service

Genuine customer service. Attention to detail. Application easy and straightforward.

12 January 2026
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

Thanks for the great review, Claudia!

Rated 4 out of 5 stars

Thanks

Thanks for help

17 December 2025
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

Thanks for rating us, Julian!

Rated 1 out of 5 stars

Spam company

Spam company, keep sending spam texts and calls. Even after I requested them to stop several times

31 October 2025
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

Hi Ryan, we’re sorry to hear that, and we'd like to help by checking if you've been correctly unsubscribed. If you'd like, and for privacy reasons, please send an email to sunshine@sunshineloans.com.au with your details so the customer service team can investigate the matter for you.

Rated 5 out of 5 stars

I’m a customer with Sunshine loans for…a few

I’m a customer with Sunshine loans for few years now & always lie a hand to me if I need it. Very helpful & fast response which I appreciated. I recommend this firm to a lot of my friends who are quite happy. Thank you.

14 October 2025
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

Thanks for recommending us, Peter!

Rated 1 out of 5 stars

You cannot reach anyone by phone

You cannot reach anyone by phone. All you get is an automated robot person that you’re talking to. Cannot reach anyone to talk to about resetting my password. Every time you asked to speak to customer service they tell you there is a long wait a robot tells you that. I’ve tried for several days not to reach someone I cannot get into my account. Customer service is terrible. Asked for a call back from a live agent no response.
If I can’t talk to someone live, then I don’t think this company is legit.
Very poor customer service!

29 August 2025
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

Hi Doreen, we’re very sorry to see that we didn't earn a better rating from you. We'd love an opportunity to turn your thoughts around, so we invite you to send an email to sunshine@sunshineloans.com.au with the details and we'd be more than happy to review your loan, any fees incurred, and your customer service experience.

Rated 5 out of 5 stars

Always helpful..

Always helpful... extremely fast turn around time from application to money in my account...thanks for all your help over the years... highly recommend

19 August 2025
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

We're glad we could help, Peter, and thanks for recommending us!

Rated 5 out of 5 stars

Sunshine Loans is fast and easy…

Sunshine Loans is fast and easy process, and also help me to rebuild my credit scores & also my time of need.

2 July 2025
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

Thanks for the 5-star review, Samuela!

Rated 5 out of 5 stars

I have never had a loan company like it

I have never had a loan company that makes the process so simple, 100% on line, the friendliest staff, very fast funding. No1 for sure . Simples

2 July 2025
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

Thanks for the great review, Tony!

Rated 5 out of 5 stars

Fast & simple process without the…

Fast & simple process without the multiple checks and phone calls often associated. Financial stress is difficult so a fast and simple process makes all the difference. Also love dealing with real people that have realistic understand of people and finances in difficult times.

2 July 2025
Unprompted review
Sunshine Loans Australia logo

Reply from Sunshine Loans Australia

Thanks for the great review, Nell!

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