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See what reviewers are saying

Rated 1 out of 5 stars

They'll contact you and tell you you're behind in a repayment, but when you check your bank account, you'll see that the repayment is missing from your bank account. They are definitely trying to stea... See more

Company replied

Rated 5 out of 5 stars

fantastic service i applied while working ,by the time i finished my shift the loan was approved and the money was in my bank account.i just had a quick phone call following my application .moving hou... See more

Company replied

Rated 5 out of 5 stars

Much needed holiday I really wanted to travel with my family to QLD in the school holidays, but bills were making it challenging. Credit 24 took away the stress of not having money for flights, sight... See more

Company replied

Rated 5 out of 5 stars

Fantastic, helpful & someone always available on line or on the phone to assist. They don't ask a lot of questions which is reassuring in itself. Repayment terms are very reasonable. I would highly re... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Credit24 offers Personal Loans and Line of Credit from $500 to $10,000. Apply online and get a response in minutes. Applications assessed by real people.


Contact info

3.9

Great

TrustScore 4 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Easy

It was easy and the calculator was spot on with repayments amount.

13 March 2026
Unprompted review
Credit24 logo

Reply from Credit24

Hi Cathy, thanks for your review! We're glad to hear the loan application process was easy and that the repayment calculator reflected the actual repayment amounts clearly. Thanks for taking the time to share your experience.

Rated 1 out of 5 stars

Credit24 will try to scam you.

They'll contact you and tell you you're behind in a repayment, but when you check your bank account, you'll see that the repayment is missing from your bank account. They are definitely trying to steal money from people. This has acured multiple times.

11 March 2026
Unprompted review
Credit24 logo

Reply from Credit24

Hi Cory Walsh, we take concerns like this very seriously. Repayments are processed in line with the agreed repayment schedule, and transactions can be viewed in your account and bank statement. As we can't review account-specific details on a public platform, please contact our Customer Care team on 1300 293 000 or email letstalk@credit24.com.au so we can verify your details and assist you directly.

Rated 1 out of 5 stars

Unfortunately Credit 24 is…AGEIST.

Unfortunately Credit 24 is AGEIST....does not lend to anyone over 70 years old, even if their credit record is peerless. Only good thing to say: the Estonian woman I spoke to was very courteous & her English was excellent.

19 February 2026
Unprompted review
Credit24 logo

Reply from Credit24

Hi Christine White, we're sorry to hear you feel this way. Credit decisions are based on a range of eligibility criteria and responsible lending requirements, which can include age-related considerations. These criteria are in place to ensure loans are suitable and manageable for each customer.
We do appreciate your kind words about our team member and will be sure to pass that feedback on. If you'd like to discuss your situation further, please contact us at letstalk@credit24.com.au.

Rated 1 out of 5 stars

Poor response times/hard to contact/unauthorised DD

Very hard to get responses from them if you have a problem, response times are terrible. Multiple attempts on settling/payout account and still no joy. Unauthorised DD that has overdrawn my account! Not happy! Interest rate exorbitant.

2 February 2026
Unprompted review
Credit24 logo

Reply from Credit24

Hi George, we're sorry to hear about your experience. Direct debits and interest are applied in line with agreed loan terms, and we understand how concerning this would feel if something doesn't look right. For us to assist properly, please email letstalk@credit24.com.au with your details so our team can look into this with you.

Rated 5 out of 5 stars

Stress and hassle free

I was quite shocked at how simple and quick it all was. Thank you for your prompt responses on any queries making the whole procedure stressfree.

10 December 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Toni Godkin, we're glad to hear the loan application process felt simple and quick, and that our prompt responses helped make everything feel stress-free. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Glad for the approval

It was great that despite my apprehension that I was approved for more than I had asked for. The interest rate is around 47% but it is worth it, being able to borrow money when it looks challenging.

12 December 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Peter, thanks for your review! We're glad the loan application process helped ease some of your initial apprehension and that everything moved forward smoothly for you. We appreciate you taking the time to leave a review and share your perspective.

Rated 5 out of 5 stars

Honestly more than good even though I…

Honestly more than good even though I don’t have the best credit history they still manage to get me through… in a fast fashion

19 December 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Jordan Morris, thanks for sharing your experience! We're glad to hear the process felt quick and that everything came together smoothly for you. Thanks for your review.

Rated 5 out of 5 stars

fantastic service i applied while…

fantastic service i applied while working ,by the time i finished my shift the loan was approved and the money was in my bank account.i just had a quick phone call following my application .moving house and needing extra founds is stressful,credit 24 took all the stress out of it thank you .

19 December 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Carolina D, thanks for sharing your experience! Moving house can be stressful, so it's great to know we could help take some of that pressure off. We really appreciate you taking the time to leave a review.

Rated 1 out of 5 stars

Poor experience

Was repedititve questioning that was already stated and and given in the first intial application. Spent all day back and forth answering and explaining the same stuff over again like a dog chasing its tail. Asking personal transactions that i made to my family memebers that arent an ongoing thing which i also have never experenced in any of my previous lenders i have been through. But also was never communicated and i had to reach out why in the end i didnt meet citeria for them to lend me. Communication was lost and just had a really poor experience. Will not go back.

15 December 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Josh Collins,
We're sorry to hear this was a frustrating experience for you. As part of responsible lending requirements, we sometimes need to ask follow-up questions or clarify transactions to make sure a loan is suitable and affordable.
We acknowledge your feedback around communication and appreciate you taking the time to share it. If you have any concerns you'd like to raise or discuss further, you're welcome to email us at info@credit24.com.au.

Rated 5 out of 5 stars

It's very fast response and release.

11 December 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Marizol, thanks for your review! We're glad to hear the response was quick and that the funds were released promptly once approved. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Super quick and easy process!

Super quick and easy process, from application to receiving funds took less than 30mins. Repayments to suit my budget.. Highly recommend

27 November 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi J.T, thanks for your review! It's great to hear the loan application process felt quick and easy, and that the repayment options worked well with your budget. We really appreciate your recommendation.

Rated 5 out of 5 stars

Very fast and needed as car broke down…

Very fast and needed as car broke down at the wrong time of year and very happy that it was so fast.

26 November 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Craig Hornsby, thanks for sharing your experience! It's great to hear the loan application process was fast, especially with the added stress of your car breaking down at a difficult time. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

fast,efficient service

fast,efficient service! and did not asked if I had toast or cereal for breakfast.

18 November 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Francisco Siguenza, thanks for your review! It's great to know the loan application process felt quick and straightforward - we like to keep things simple for our customers 🙂

Rated 5 out of 5 stars

Seamless and Quick

Needed some urgent, unexpected funds and Crefit24 came through for me. Application was seamless and quick. The same with their response and having funds transferred to my account. Thank you Credit24.

19 November 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi, thanks for sharing your experience! We're glad the loan application felt seamless and that we could support you during an unexpected situation.

Rated 5 out of 5 stars

Thank you for your assistance

Thank you for your assistance, greatly appreciated the promptness and quick follow through. Great customer service.

19 November 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi TAPEKA DANIELA, thanks so much for your review! We're really glad to hear our team was prompt and that you had a positive customer service experience. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Absolutely brilliant to deal with

Absolutely brilliant to deal with, stress free, easy application. Now I can have that holiday I planned.

11 November 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi jacquii black, thanks for your review! It's great to hear the loan application process was simple and stress-free. We're happy to know the funds helped you move ahead with your holiday plans. Enjoy your trip!

Rated 5 out of 5 stars

Process was exceptionally easy

Process was exceptionally easy, staff were friendly and efficient.
Rates not so good but , it is a pay day loan and early payments are available to minimise total interest.
Recommended.

4 November 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Peter Hynes, thanks for your feedback! We're glad to hear the loan application process felt easy and that our team was friendly and efficient. We appreciate your honest comments about rates - it's great to know you found the option for early repayments helpful in managing costs.

Rated 5 out of 5 stars

They have been very efficient in…

They have been very efficient in dealing with the application. Straightforward with the required information and swift with the outcome. Highly recommended!

3 November 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Christine and Ian S., thanks for your review. We're really glad to hear the loan application process felt straightforward and that everything was handled efficiently. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Quick and easy experience

Quick and easy experience, straight forward.
Didn't take long to receive my money.

13 October 2025
Unprompted review
Credit24 logo

Reply from Credit24

Hi Linda, thanks for your feedback! It's great to know you found the loan application process simple and that your funds came through quickly.

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