Sunset Internet Shipping has consistently demonstrated exceptional service and reliability. From start to finish, their team, both locally in Portugal and in the US, has been impeccable. Led by the ou... See more
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Sunset was an impressive company to do business with to say the least. They showed their expertise in something that few moving companies can do correctly or have the know how to facilitate - moving o... See more
These guys were great to work with! My main focus is real estate and more than often clientele is interested in purchasing property over seas. A few of my personal clients needed advice on the best wa... See more
Started off not knowing much about international shipping and worrying about all the things that could go wrong. After dealing with Sunset I understand a lot more on the subject and now know that mo... See more
Company details
Written by the company
Sunset International Shipping is Licensed, Bonded & Insured International Moving Company in the United States. You can be confident that your belongings will arrive at their destination safely and in the same condition as we picked them up. We have built our reputable moving business on the principle of superior customer service. We specialize in international cargo shipping for over 15 years. Whether you need to relocate your house, an office, a car, a vehicle, a boat, or just boxes with your household items, we know how to help you get the most for your money. We work diligently to ensure that our certified moving and packing experts are equipped with the tools and knowledge required to provide you with the most efficient and safe move possible. We provide full service door to door moving by sea or by air, as well as packing services, special crating for valuables and antiques, storage, auto shipping, handling customs clearance, consolidated shipping, full containers, and more. Call us now to get your free quote!
Contact info
United States
- 855-443-4200
- info@sunsetmoving.com
- sunsetmoving.com
Exceptional service and Reliability. Thanks a million!
Sunset Internet Shipping has consistently demonstrated exceptional service and reliability. From start to finish, their team, both locally in Portugal and in the US, has been impeccable. Led by the outstanding management of Betty, they have gone above and beyond in fulfilling their promises and exceeding expectations. They helped me a lot with the documents, even though it's not their job. Their friendly and approachable demeanor, coupled with meticulous planning and execution, ensures a seamless experience for client. Sunset Internet Shipping is a testament to professionalism and commitment to customer satisfaction, making them a trusted partner in the shipping industry. I really recommend them, after the other company I was dealing with last summer. Bravo, guys! Keep it up! Thank you
Great communication for our international move (Brooklyn NY to London)
We moved from Brooklyn NY to London. The packers were quick and efficient and got the job done for a two bedroom apartment in about 2 hours. When we finally got our stuff 4 months later due to shipping delays, two things broke, but they were quick to respond to the claim and I got the pay out quickly too. I would say the communication is fantastic and we were always kept up to date with the progress and received fast responses to our queries. Not to mention, this was one of the cheapest quotes we got so I would recommend them.
Extremely delayed shipment - bad communication
I moved to Ottawa from LA on August 4, it's September 20th and my stuff still isn't here. At the beginning, the agent gave me a very rosy picture, my stuff would arrive within a couple of weeks. Now that they charged me in full, It's been extremely frustrating to get even an estimate of when my stuff will arrive. I've been living in an empty house for weeks and I have no idea when I will receive my belongings. I understand the pandemic would cause problems, as it did for so many businesses, but I wish they were at least honest with me so that I could've planned accordingly. I hate to be writing this before my experience is complete, but I've been waiting and waiting to receive my things and it's been almost 7 weeks.
Shipped car & boxes. No issues…
We Used Sunset to ship my car and a few boxes. I've been trying to sell my Station Wagon & downsize for months now. When my brother who lives in England said he'll take it and help out with Shipping expenses, I decided to look into it. Sunset made the process easy and much more affordable than I thought. I was assuming it was going to be near 5 figures but it wasn't half bad. The vehicle & 8 boxes of things he wanted arrived at a drop off point. My brother checked it out and said it was in great shape. He sent me a bunch of pictures of how everything arrived and it all looked great!
New Experience, But A Great One
First time using sunset and first time moving out of the U.S. So this whole thing was one new moment after another. A handful of companies were spoken with before I got my quote from Sunset.They sent an estimator out to my 2 bedroom loft in L.A. to predict the most accurate price they could. This was to be the price that I was going to pay or very close to it. The price turned out to be higher than I hoped but some many good things have been said about this place online, I trusted that they would perform well. The move started on time and they showed my place great respect by laying protective blankets and mats down. They also made sure not to damage the hardwood floors. A few wardrobe boxes were included for free when I realized I had forgotten to empty out my coat closet. I was given a 5 week estimate to Toronto but they later changed it to around 3 weeks. Using them was well worth it.
Artwork and Furniture
Sunset Movers were very accommodating to all of my needs and questions. I had a large studio setup with artwork and furniture that I moved to London for Show and to work/live there while the exhibition was up. The moving team and the customer service guys had a great attitude. They arrived up on time and called ahead to confirm they were coming on time. No hiccups, lots of hard work by them, and great communication. Half way through the move I became way more relaxed knowing they had everything under control.
When planning my international move and…
When planning my international move and researching various moving companies that would be able to ship from US to UK, I read so many horror stories and pretty much just assumed that this would not be an easy or straightforward process. Thankfully this was NOT the case in my experience! Sunset were on top of everything, extremely responsive, and got my things delivered to me safely and exactly on time despite pandemics and snow storms; foreseeing logistical delays due to the pandemic, they even moved up my collection date to ensure that there would be a bit of room to still make the delivery date. This definitely wasn't the cheapest solution--it ended up costing well over what I'd budgeted--however the costs were all given to me up front and there were no surprise charges. They usually operate in ground/sea transport, for which their rates were actually under my budget, but I needed to go air freight to get my office back in a timely manner so the additional cost was partly due to my unavoidable circumstances. Would definitely recommend Sunset for making my move NOT another horror story!
Every last box arrived without damage.
Started off not knowing much about international shipping and worrying about all the things that could go wrong. After dealing with Sunset I understand a lot more on the subject and now know that moving out of the country can be done without tons of stress involved. The staff here did a great job keeping us informed and updated. Both moving teams took full responsibility to make sure our possessions were well taken care of. Getting a two bedroom apartment to Australia seemed like such a difficult task. So much so that I was just considering selling everything but Sunset International gave me a lot of confidence over the phone and even more in person. Every last box arrived without damage.
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Fully Controlled and Organized from point A to B
Sunset was an impressive company to do business with to say the least. They showed their expertise in something that few moving companies can do correctly or have the know how to facilitate - moving over seas. Our move from Boston to Wales turned out great and was more affordable than we had originally thought. Everyone did a great job. From the customer service, to both sets of movers ( 3 guys in Boston, 3 guys in Wales) to the operating manager who helped answer a lot of our questions. Thanks for getting done right.
Upfront Honesty
Given the fact that complications occur during basic local moving my significant other and I were very worried about what could go wrong during this move. Over a month of searching, calling, re-searching, following up and double checking went into our decision before paying Sunset to handle our move to London.
The fact that we called them back and emailed them multiple times to ask additional questions and they were always patience with us spoke well for their character. The other businesses that we were considering gave off an slight attitude - ""when you're ready to book the move contact us"".
Sunset made the extra effort without ever knowing we were for sure going to use their services. They helped us understand the process with customs as well. Over the course of week they gained our trust and we became comfortable paying them for the move.
In the end I'm glad we did. International moving is no joke and reading few horror stories online made realize how serious this move was. So I made sure to pick the company best suited for the job with the proper experience. From the actual start of the move to the introduction to our new moving team in
Bermondsey (Southwark) things stayed on track. They made sure we were fully aware of how long the move would take and every detail to expect along the way. That made the whole experience much better. Upfront honesty with good service.
Honolulu
This wasn't a two men and a truck operation. It was a full organized team with great partners in Hawaii. It was both excited and a nerve wracking at the same lading a new job in Honolulu. Sunset helped me get everything I needed there without costing me my whole checking account. They had lower tiered option that made this move very management with money spare from my budget. Everything got there without any hassle. Everyone handled themselves very professionally and treated me well. This turned out to be a very smooth situation. Can't thank you guys enough.
Great Customer Service
Big Thanks to the staff for answering all my questions and not putting any pressure to book right away. They were calm, informative and we finally did chose them they delivered everything they promised. International moves are more than double of local no matter where you go. We're glad we took our time and found a place that knew the ins and outs of the job. Customer service was great and kept us informed during transit. In the end it worked out perfectly.
Total Problem Solver
I was lucky enough to find this company online because International Moving is like a foreign language to me. You need paper work with all your stuff to move to Canada..Wha?? Yea I needed help. I needed a company who could pack and move my things without me being around all the time to supervise because my last couple days before the move were very busy at work. I had a friend watch over them when I wasn't there. Got word that every item was wrapped and boxed up with respect. They moved quick but didn't rush through it. I'd give these guys a 6th star if that was an option. Thanks for figure this out for me.
Toronto Made Easy
These guys made our move possible! They helped my brother and I move out of our apartment into our new one Toronto. They even gave us all the boxes we needed at no charge. Once everything arrived nothing came in damaged, they made sure to take care of the paperwork details as well. When we started our search for moving out of the country we felt confused and overwhelmed. Working with Sunset made the whole ordeal feel much more manageable.
Big Moves and Great Company
Big Moves
It's No small ordeal handling an international move. I knew that going into my move and spent the extra time doing research because moving a two full bedroom apt from the states to canada isn't cheap either.Sunset Had us covered on all ends. They got the paper work in order for customs, labeled our boxes that we forgot to and organized all of our things to a T. with in just under a week we were unpacking with smiles and telling the movers which rooms to set th boxes in. Sounds too simple? It's only simple. It's only simple if you work with a good company got lucky and found sunset
Outstanding Team and superb job
The moving team Sunset supplied for us was excellent and very professional. Everything they did to help us was above and beyond our expectation. When we called around to a few other international movers I was asked if we had our paper work ready. Paperwork?? we did research and found that you need certain forms for the move to be approved. These forms were taken care of by Sunset which was such a relief. They supplied addition packing material and offered us their storage facility for a month after we confirmed our reservation with them. To quickly summarize my experience with Sunset I would they're great at making a complex situation seem like a very simple one.
Great help getting me to London
So glad this company worked out with my move to London. I recently got a very good internship/job opportunity n London, and there was no way I was going to pass by that. The only problem was that I had absolutely no idea how I was going to move all the way across the ocean. Thankfully after doing some research and asking around, I found this company. Called them up for pricing and time estimates, and it was pretty decent considering it's to a completely different continent. Went through the process with pre-payment and the rest was pretty simple. Great experience, would hire again if I need to move.
U.K. move
After my work visa was situated it was time to make the leap and my get my things moved to the U.K. for work. The whole over seas moving seemed so complex. Especially with the paper and everything involved. Sunset stood out because it offered a full service international move. Meaning they take care of paper and all other legal details. Staff was nice over the phone. The pricing was easy to understand which is also why I chose them. Some of the other places I looked at had all these extra fees for certain things. It just seemed like a headache to avoid. The move took 2 weeks. It wasn't perfect but it was good. One of my bedroom lamps got damage but the manager reimbursed me for it. So I let it go. Overall they did a solid job.
Lots of attention to detail
With the occupation, I've had over the years doing property management I've had to move quite a few times. I've dealt with all sorts of movers. Both shady and good ones. After using Trico in Dallas I can tell you that they can hang with the best of them. The rates were fair and the service was great. I got along with all my movers. Anyone who works hard in life deserves to respect no matter what kind of work it is. The team was hard working and handled all of my concerns well. I've saved their number in my phone for future use.
Getting Back Home
My year-long work contract ended so I could finally go back home to see family in Portugal. I used Sunset to Ship my 1 bedroom back home. Not too much stuff. Clothes, some furniture, odds, and ends. You have to meet a minimum for them to take on the move. Thankfully I had just enough stuff for the move to take place. I did the LCL choice which was a decent price. It got there in little over 3 weeks. They had a different company they were connected with handle the rest. Both of the moving teams were good. Nice service. Thank You.
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