I just wanted to take a minute to bring to sunnamusk attention that I had the best customer service experience with a lovely gentleman called Boris, he was friendly with a great smile and really made... See more
Location
Switch locationHigh Road, Hornsey, N22 6YQ London, GB
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Helpful staff helping with patients and giving as much information as should.
Company replied
Yes good thank you purchase overall I’m satisfied. I would like to mention further which I’m not satisfied with I ordered the sunnamusk oils One of the oils Evanto was not full may have been al... See more
Company replied
Amazing service from the Lady at the Wood Green branch, you could tell she knew her stuff and she was super helpful and respectful!
Company details
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
High Road, Hornsey, N22 6YQ, London, United Kingdom
4.6
Excellent
79 reviews
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Great quality
Great quality , lovely perfumes long lasting and much better than any of the copied rubbish
16 September 2023
Wow 👌 👏 😍 👍 🥰 ☺️ I love my Evanto
1 August 2023
Victory Mens perfume
Victory Mens perfume - never had more compliments with any other perfume
21 July 2023
Unprompted review
I just wanted to take a minute to bring…
I just wanted to take a minute to bring to sunnamusk attention that I had the best customer service experience with a lovely gentleman called Boris, he was friendly with a great smile and really made me and .y partner feel comfortable I will definitely be recommending the woodgreen stool to all my friends and family. Thanks again Borris.
17 July 2023
Unprompted review
10/10 service
Amazing customer service from Boris at Wood Green Sunna Musk, he assisted me to find the perfect scent that was suitable for me. Definitely recommend!
17 July 2023
Unprompted review
Never disappointed with my order
Never disappointed with my order. And the smells of the oils so amazing.
22 June 2023
Visited the reading store and purchased…
Visited the reading store and purchased the golden dust. It has been a rip off as the oil should last more than half an hour and it did not last more than 20 minutes
£28 golden dust oil
Please don't purchase as Emma the manager will rip you off
21 April 2023
Unprompted review
May use AI-assist with repliesRead more
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I'm love the smell of it
I'm love the smell of it , I can use it every day. Smell very nice
12 February 2023
Reply from Sunnamusk London - Wood Green Shopping Centre
Hi,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.
Kind Regards,
Customer Service
Sunnamusk London
Useless product
Bought the oil and two months later it turned into yellow scentless liquid.Went back to show it to the manger and was told that they would not take any responsibility.Emailed customer service twice but also no reaponse.It might smell nice when you are buying it but this does not last at all.Just stock to your usual perfumes.Scammers!!!!!
6 June 2022
Unprompted review
it's been two years since they canceled…
it's been two years since they canceled my order voluntarily!! It's scandalous !
17 August 2022
Salesperson - a lady
Dear All,
I wish to share my appreciation for service and experience that my fiancée and myself received while purchasing Sunnamusk products at Wood Green. The latter was very customer centric and was able to guide us through our purchase.
That said, once we returned back to Mauritius, we had to re order the perfume online.
Keep up the good service and the customer centric approach.
Many Thanks
Regards,
Roy
22 July 2022
Reply from Sunnamusk London - Wood Green Shopping Centre
Hi Neesken,
Hope you are doing well
Thank you for taking the time to leave a review. I am pleased that you are happy with the service you received. We will be passing this on to the team.
We really do appreciate your feedback
Please do feel free to contact us at online@sunnamusk.com and let us know what we can do to give you a 5 star service.
Hope you have a fantastic day and we hope you will consider using Sunnamusk again in the near future.
Kind Regards
Customer Service
Sunnamusk London
Stunning after shave
Incredible smell … very long lasting and has had so many comments off other people …
27 June 2022
Reply from Sunnamusk London - Wood Green Shopping Centre
Hi Abid,
Hope you are doing well
Thank you for taking the time to leave a review. I am pleased that you are happy with your purchase. We hope the comments that you have been getting from other people are compliments!
We really do appreciate your feedback
Hope you have a fantastic day and we hope you will consider using Sunnamusk again in the near future.
Kind Regards
Customer Service
Sunnamusk London
fast delivery
Very fast delivery, well packaged and oils smell really nice. First time i ordered but will defo order again.
18 June 2022
Reply from Sunnamusk London - Wood Green Shopping Centre
Hi Ben,
Hope you are doing well
Thank you for taking the time to leave a review. I am pleased that you are happy with your first experience and that you are also happy with you purchase and that the delivery arrived quickly.
We really do appreciate your feedback
Hope you have a fantastic day and we hope you will consider using Sunnamusk again in the near future.
Kind Regards
Customer Service
Sunnamusk London
Extremely happy with purchase
Extremely happy with purchase. Arrived so quick in a beautiful presented box . Thank you
12 January 2022
Reply from Sunnamusk London - Wood Green Shopping Centre
Thank you Monique. Thank you for your review. Always good to hear what our customers think.
They smell fantastic 😍
10 January 2022
Reply from Sunnamusk London - Wood Green Shopping Centre
Hello Janet, Thank you for a great review.
Disappointed
Disappointed.
Spent £75.00 and Bottle quality was so poor that cap got broken at the first opening.
Not impressed with the packing at all.
Very expensive.
7 December 2021
Reply from Sunnamusk London - Wood Green Shopping Centre
Hi, I am sorry you were not satisfied with our packaging. please contact online@sunnamusk.com so we can resolve this matter for you.
Excellent service and products
10 November 2021
Thank you Indre
Indre served me today and she was amazing. She really went above and beyond and was patient. I appreciate the eye contact when i was patiently waiting to be served, and nit just ignoring me whilst she was serving the customers. 10/10 experience. I will be back again. Please commend her! Shes GREAT
6 November 2021
Unprompted review
The best shop in the London and i am…
The best shop in the London and i am very happy to buy from him the Sunnamusk perfume very good
5 November 2021
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