I just wanted to take a minute to bring to sunnamusk attention that I had the best customer service experience with a lovely gentleman called Boris, he was friendly with a great smile and really made... See more
Location
Switch locationHigh Road, Hornsey, N22 6YQ London, GB
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Helpful staff helping with patients and giving as much information as should.
Company replied
Yes good thank you purchase overall I’m satisfied. I would like to mention further which I’m not satisfied with I ordered the sunnamusk oils One of the oils Evanto was not full may have been al... See more
Company replied
Amazing service from the Lady at the Wood Green branch, you could tell she knew her stuff and she was super helpful and respectful!
Company details
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
High Road, Hornsey, N22 6YQ, London, United Kingdom
4.6
Excellent
79 reviews
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Helpful staff helping with patients and…
Helpful staff helping with patients and giving as much information as should.
24 February 2026
Reply from Sunnamusk London - Wood Green Shopping Centre
Dear Asaf
Thank you for your lovely feedback. We’re thrilled to hear our staff were helpful, patient, and provided you with all the information you needed!
Kind Regards
The Sunnamusk Team
Reply from Sunnamusk London - Wood Green Shopping Centre
Hi Mohamed,
Thank you for your feedback! We’re delighted you’re happy with your experience.
Kind regards,
The Sunnamusk Customer Care Team
Great service
3 November 2025
Reply from Sunnamusk London - Wood Green Shopping Centre
Hi Lina,
Thank you for your kind words! We’re delighted to hear you enjoyed our service.
Kind Regards,
The Sunnamusk Customer Care Team
On time
Yes good thank you purchase overall I’m satisfied.
I would like to mention further which I’m not satisfied with I ordered the sunnamusk oils
One of the oils Evanto was not full may have been already used something purchasers will have to be aware of.
“Despite all beautiful scents”
Thank you
3 November 2025
Reply from Sunnamusk London - Wood Green Shopping Centre
Hi,
Thank you for your feedback! We’re so glad you’re satisfied with your purchase and appreciate your support.
Kind Regards,
The Sunnamusk Customer Care Team
Reply from Sunnamusk London - Wood Green Shopping Centre
Hi Suzanne,
Thank you for your kind words! We’re delighted to hear you’re happy with your order and that your delivery and products met your expectations.
Kind Regards,
The Sunnamusk Customer Care Team
Excellent scent oils
Excellent scent oils, very fresh and lomg lasting. Have been buying them for years now!!
9 October 2025
Reply from Sunnamusk London - Wood Green Shopping Centre
Hi Jonathan,
Thank you for your lovely review! We’re so glad you enjoy our fragrance oils and their long-lasting freshness. We truly appreciate your continued support over the years!
Kind regards,
The Sunnamusk Customer Care Team
Love the perfume and the oils
Love the perfume and the oils . The customer service was soo good . He had time for me to find my scent. Definitely buying again.
27 August 2025
Reply from Sunnamusk London - Wood Green Shopping Centre
Dear Maame,
Thank you so much for your kind words! We’re delighted you enjoyed the perfume and oils, and it’s wonderful to hear that our team could help you find your perfect scent. We look forward to welcoming you back soon!
Best Wishes,
The Sunnamusk Customer Care Team
Great service and excellent products
13 August 2025
Reply from Sunnamusk London - Wood Green Shopping Centre
Dear Mr David,
Thank you for your kind words! We’re so pleased you’re happy with our service and products.
Best Wishes,
The Sunnamusk Customer Care Team
gentleman always helpful
gentleman always helpful , polite and a great sales man . love the shop!!!!
2 August 2025
Reply from Sunnamusk London - Wood Green Shopping Centre
Anita,
We're happy to hear that you enjoyed your experience in our shop! It's great to know the salesperson was helpful and polite. Thank you for the positive feedback.
Best Wishes
The Sunnamusk Customer Care Team
Great shop great fragrances
3 May 2025
Reply from Sunnamusk London - Wood Green Shopping Centre
Thank you, Francis! We appreciate your support and kind words.
Kind Regards,
The Sunnamusk Customer Care Team
The colleague was very helpful and very…
The colleague was very helpful and very understanding customers needs.
3 May 2025
Reply from Sunnamusk London - Wood Green Shopping Centre
Thanks so much, Abdul! We’re pleased to hear our team met your needs with care and attention.
Kind Regards,
The Sunnamusk Customer Care Team
Reply from Sunnamusk London - Wood Green Shopping Centre
Thank you, Craig! We’re happy to hear our team was helpful and made your visit a pleasant one.
Kind Regards,
The Sunnamusk Customer Care Team
I love the brand and the people that…
I love the brand and the people that work there. I go to the one based in Wood Green which is round the corner from my house.
The service they provide is always A1 the chap who served me I believe his name was Bruno I could be wrong but his name starts with a b tall chap.
Very well knowledges in the scent your after and recommended me some really good ones I bought two in space of a week.
Their products is very long lasting I have had so many compliments from people who loved the smell.
This brand is by far gonna kill the market all the niches brand you get from your local perfume store will be out of business.
I’d rather go sunnamusk any day of the week than to other retail stores.
For example they have this scent called evanto which is 99.99% identical to creed aventus, for a fraction of the price. Need I say more?
I don’t work for the brand nor do I have any sponsorship from them; but I love to give credit where it’s due especially if I’m a happy returning customer.
Don’t waste your money on the high street get yourself a sunnamusk you won’t regret it.
11 April 2025
I love the the smell all the best🤲
5 April 2025
Ive made order for Secret Eid held in…
Ive made order for Secret Eid held in out charity. Parcel was delivered quickly and everything was just perfect. All 6 oils are high quality and my friend really likes them.
24 March 2025
Reply from Sunnamusk London - Wood Green Shopping Centre
Dear S Khan,
Thank you for your feedback. We’re sorry to hear that you’re not satisfied with your recent purchase. At Sunnamusk, we pride ourselves on offering high-quality, authentic fragrances that are crafted with the finest ingredients. We are committed to providing our customers with unique scents that are designed to meet the highest standards.
If you feel that the product you received does not meet these standards or your expectations, please reach out to us directly at online@sunnamusk.com with your order details. We’d love to understand more about your experience and assist in resolving any concerns.
Your satisfaction is important to us, and we hope to restore your confidence in our products and services.
Kind regards,
Sunnamusk Customer Care Team
Great customer service from the…
Great customer service from the manager. Outstanding fragrances.
9 November 2024
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