Just ordered our second Sunlighten MPulse sauna for our vacation home. This is one part of our wellness program that has made the most profound difference in reducing our aches and pains and allowed u... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
it was very easy to order and receive my sauna the customer service was super helpful my friend judy revallo in harbor springs michigan did all the research on saunas and found yours to be the best... See more
Company replied
Renee spent a great deal of time on the phone and through email helping my wife and I decide to purchase our sauna at Sunlighten. We were leaning towards a competitor but Renee helped us to ultimately... See more
Company replied
Great product. High quality. Shipped with incredible protection and arrived without a single imperfection. Assembly is very simple with detailed instructions. I misplaced the remote and they sent... See more
Company replied
Company details
Written by the company
With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being. Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits. Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Contact info
10975 El Monte St., 66211, Leawood, KS , United States
- 877-292-0020
- sunlighten.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sunlighten shines
Sales rep was responsive, installation was efficient, follow up service was consistent.
10 April 2026
Reply from Sunlighten, Inc.
Thank you for your kind review, Jenny! We love hearing that every part of your experience felt supportive. That consistency is something our team works hard to provide. Thank you for choosing Sunlighten and allowing us to be part of your wellness journey!
Upgraded my sauna experience
Riki was a very helpful and knowledgeable through the purchasing process.
30 April 2026
Reply from Sunlighten, Inc.
Thank you for sharing your experience, Brian! We’re so glad Riki was able to help guide you through the purchasing process and make everything feel supportive along the way. We’re excited for you to enjoy your upgraded sauna experience and appreciate you choosing Sunlighten for your wellness journey!
Our sales rep did an fantastic job
Our sales rep did an fantastic job! Made for an amazing experience!
30 April 2026
Reply from Sunlighten, Inc.
Thank you for your review, Charles! We’re so glad our team helped create such a positive experience for you. Investing in your wellness is a meaningful decision, and it’s wonderful to hear you felt supported along the way. Thank you for choosing Sunlighten, we’re excited for everything ahead on your wellness journey!
SALES PEOPLE WERE GREAT
SALES PEOPLE WERE GREAT, EASY TO ASSEMBLE. DELIVERY WAS GOOD. I 'VE USED IT FOR 2 MONTHS AND IT HAS HELPED ME SLEEP WELL, ALSO GETTING RID OF TOXINS. I REALLY APPRECIATE ALL THE HELP THEY HAVE BEEN IN PURCHASING IT .
24 February 2026
Reply from Sunlighten, Inc.
Thank you so much for sharing your experience, David! We’re thrilled to hear the process felt smooth in every area. It’s especially meaningful to hear your sauna has already been helping support your sleep and wellness routine over the past couple of months. Thank you for trusting Sunlighten with your health journey and for taking the time to share your experience with others!
Excellent fund of knowledge regarding…
Excellent fund of knowledge regarding products. Took time to answer all questions/concerns. Seemless transaction.
30 April 2026
Reply from Sunlighten, Inc.
Thank you for your review, Sajit! We’re so glad you felt informed and supported throughout the process. Taking the time to answer questions and help customers feel confident in their decision is something our team truly values. We appreciate you choosing Sunlighten and look forward to being part of your wellness journey!
Jeanne has been a pleasure to work with!
30 April 2026
Reply from Sunlighten, Inc.
Thank you for your kind words, Jenny! We’re so happy to hear Jeanne has been wonderful to work with and helped make your experience a positive one. We’ll be sure to share this with her team. Thank you for choosing Sunlighten and welcome to the community!
The experience was great because of the…
The experience was great because of the excellent sales team.
30 April 2026
Reply from Sunlighten, Inc.
Thank you for sharing your experience, Claudette and Dave! We’re so glad our Sauna Consultants helped make the process enjoyable and supportive from the start. Beginning a wellness journey is exciting, and we’re grateful you chose Sunlighten to be part of it. Thank you again for your kind words!
On time delivery and no issues!
27 February 2026
Reply from Sunlighten, Inc.
Thank you for your review, Amy! We’re happy to hear everything arrived on time and that the delivery process went smoothly. We appreciate you choosing Sunlighten and hope you’re enjoying your wellness experience already!
Ryan was great to work with!
Ryan was great to work with!
I had a lot of questions in regards to the Sunlighten brand in comparison with others and he was able to provide me with all of the data I needed to make an informed decision. He replied to all of my emails very quickly and was patient enough to give me the time I needed to make up my mind. I am very excited to receive my sauna!
30 April 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you for taking the time to share this, Tracy! We’re so glad Ryan was able to provide the information and support you needed while comparing options and making your decision. We know choosing the right sauna is an important investment, and it’s wonderful to hear you felt informed and never rushed through the process. We’re excited for your sauna to arrive and can’t wait for you to begin enjoying the experience. Thank you for choosing Sunlighten for your wellness journey!
Great purchase
The sauna was easy to assemble and we are enjoying using it. Simple to operate
27 February 2026
Reply from Sunlighten, Inc.
Thank you for your review, David! We’re so glad assembly felt straightforward and that you’ve already been enjoying your sauna experience. Hearing that it’s easy to operate and fits smoothly into your routine is important for getting you to enjoy the benefits as quickly as possible. Thank you for choosing Sunlighten and welcome to the community!
This produce helps you sweat more but…
This produce helps you sweat more but leaves your skin so smooth and soft even after the shower.
6 April 2026
Reply from Sunlighten, Inc.
Thank you for your review! We’re so glad to hear you’re enjoying the experience and the benefits. We appreciate you choosing Sunlighten as part of your routine. If you ever have questions or want to share more of your experience, we’d love to hear from you. Enjoy!
Hard to put together unless you are a…
Hard to put together unless you are a big strong person. Impossible to assemble alone. Very heavy Does not get hot enough. Only gets to 135 degrees
20 February 2026
Reply from Sunlighten, Inc.
Thank you for taking the time to share your feedback. We appreciate your comments regarding assembly, and feedback like this is valuable as we continue to improve the overall experience.
Regarding temperature, infrared saunas work differently than traditional heat-based saunas. The benefits come from infrared light rather than high ambient heat, and they are designed to be effective within a lower, optimal temperature range while still supporting the intended wellness experience. Once your sauna is on, you are receiving the intended benefits even at these lower temperatures.
If you have any questions or would like assistance with setup or usage, our team is always here and happy to help. We appreciate your feedback and the opportunity to support you.
Reply from Sunlighten, Inc.
Thank you for your review, Mike! We’re glad to hear you felt supported throughout the process and that the follow-up made a difference. That kind of continued care is so important, especially with a purchase like this.
We appreciate you choosing Sunlighten and are excited for you as you move forward. If any questions come up or you want to share how things are going once you’re up and running, we’re always here.
Love our sauna
Love our sauna. Ordering and shipping was easy, as was assembly. Needed some trouble-shooting post-assembly and they were professional and patient in helping me find where I had made a mistake. Highly recommend
24 February 2026
Reply from Sunlighten, Inc.
Thank you for sharing your experience, Scott! We’re so glad to hear you’re loving your sauna and that everything from ordering to assembly felt smooth overall. It’s especially great to hear our team was able to support you through the troubleshooting process and get everything sorted.
That first session makes it all worth it. We truly appreciate your recommendation and are excited for you to continue enjoying the benefits. If you ever need anything or want to share your wellness routine with us, we’d love to hear from you. Enjoy!
Reply from Sunlighten, Inc.
Thank you for your review, Emily! We’re glad to hear the process felt easy and that communication was clear along the way. That’s exactly what we aim for.
We appreciate you choosing Sunlighten and are excited for you. If anything comes up or you have questions along the way, we’re always here to help.
Great product
Great product! Well constructed and comfortable. It is heavy! I built most of it myself, but I needed help with the ceiling. Music plays great. Looks beautiful.
7 April 2026
Reply from Sunlighten, Inc.
Thank you for your review, Jon! We’re so glad to hear you’re enjoying the quality, comfort, and overall experience of your sauna. It sounds like you did an amazing job with the setup but we appreciate your feedback.
We love that you’re already enjoying the features and the new addition adding to your space. That’s when it really starts to feel like part of your routine. Thank you for choosing Sunlighten, and if you ever want to share your setup or have questions as you go, we’re here for you.
Shipping was somewhat different than…
Shipping was somewhat different than was initially explained.
13 April 2026
Reply from Sunlighten, Inc.
Thank you for taking the time to share your feedback. We appreciate you noting your experience with shipping and understand how important clear expectations are throughout the delivery process. Your input is helpful as we continue working to improve communication and the overall shipping experience.
We appreciate your support and are here if you need anything moving forward.
Site is very simple to navigate and…
Site is very simple to navigate and purchasing was eazy
23 April 2026
Reply from Sunlighten, Inc.
Thank you for your review! We’re glad to hear the site was easy to navigate and that your purchasing experience felt simple and smooth. That’s exactly what we hope for.
We appreciate you choosing Sunlighten and if you need anything along the way, we’re always here to support you.
The sales process was easy and…
The sales process was easy and painless. The construction and replacement of a defective part was testy. Follow-up and show of appreciation for all the time it took to correct the problem was lacking.
21 February 2026
Reply from Sunlighten, Inc.
Thank you for taking the time to share your feedback. We’re glad to hear you found the purchasing process easy and that your experience with the sauna itself has been positive. We also appreciate you bringing this to our attention. Your feedback is important as we continue to improve how we support customers throughout the full journey. Please know we appreciate your time and are always here should you need anything moving forward.
Matthew did not rush or push me
Matthew did not rush or push me, he provided the information and gave me “weeks” to process and decide. He was then just as supportive and responsive to help me when I reached back out. Great experience!
23 April 2026
Reply from Sunlighten, Inc.
Thank you for sharing this, Jessie! It’s great to hear Matthew gave you the space you needed to make the decision at your own pace and was just as supportive when you were ready to move forward. That kind of approach really matters.
We’re glad your experience felt thoughtful and easy from start to finish. If anything comes up as you get started, we’re here for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.