Proffesional, polite and informative. Got me to sign up after explaining that the policy still pays out in first year for accidental death and at least money back if medically die through illness in f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Veron is an absolute credit to Sunlife. He did not pressure me into taking a higher amount than what I needed. He listened carefully to what my expectations were and he is a gem 💎. What a lovely... See more
Very pleasant gentleman called Jay handled our policies,quick and efficiently, he explained everything clearly and the whole prices was wuick and easy from beginning to end! Would definitely recommen... See more
I spoke to Rebecca first and she was very helpful, we agreed on what I was looking for. She then put me on with Gary who went through everything again with me. I thought both representatives were very... See more
Company details
About SunLife
Written by the company
This is the SunLife
SunLife, the 200 year-old company
SunLife is one of the UK’s best-known financial services companies, dedicated to making things as straightforward and good value as possible, with benefits specially developed to meet the needs of everyone over 50. We help people protect their world, prepare for the future and pursue their ambitions – with services such as over 50s life insurance, our Guaranteed Inheritance Plan, and equity release.
Contact info
United Kingdom
- 0800 904 7674
- sunlife.co.uk
4.8
Excellent
26K reviews
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Proffesional
Proffesional, polite and informative. Got me to sign up after explaining that the policy still pays out in first year for accidental death and at least money back if medically die through illness in first uear.
3 July 2026
Affordable funeral arrangements
Funerals are so expensive now so it's nice to know affordable plans are in operational. Monthly payments that don't break the bank and peace of mind.
3 July 2026
It's a blessing.
It's a blessing to have the cover, it eases the anxiety and to know that things are sorted as they need to be. For when your cover us called upon to be used for in your future days to come. Also the gift card is extremely helpful and very much appreciated. Thank you.
9 February 2026
Have dealt with Sunlife for quite a…
Have dealt with Sunlife for quite a number of years and have several policies with them, always received excellent service and support from them and would recommend them to anyone.
26 June 2026
The staff Hannah and Matt were so…
The staff Hannah and Matt were so helpful and kind and took their time explaining everything
2 July 2026
Great service
Great service, I asked to start policy in august but you havnt replied to this
2 July 2026
Unprompted review
Applied online
Applied online , was very easy to complete, decided myself on the monthly premium I could afford, hassle free.
2 July 2026
Brilliant from start to finish
Brilliant from start to finish. Clear information given that made me want to take the policy on x
2 July 2026
Great customer service from…
Great customer service from Jake.professional courteous and friendly.
2 July 2026
The Lady we spoke with
The Lady we spoke with, knew everything that we asked her, and explained it all in English, not gobble di gook. She was very clear on all points.
25 June 2026
Fast and professional
Fast and professional, made sure I understood everything along the way, I asked for a number of quotes which did not frustrate him.
10/10
2 July 2026
The man was very helpful and listened…
The man was very helpful and listened to what I said and put me in the right direction
1 July 2026
Exceptional and very easy to do
2 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not impressed after having a policy for many years
Had a policy for years with this company and recently found out they had another company pushing to take out more. I found this not only confusing but I didn’t need anything else to top up my life insurance. If you leave them don’t expect any premiums back. I wouldn’t use them again. I found a new provider with amazing staff
1 July 2026
Reply from SunLife
Good afternoon,
Thank you for your review and my apologies for any upset caused during your recent contact with us and our partners.
Please be assured your concerns are being fully investigated as it is never our intention to cause any confusion or feeling of unease, and we will be in contact with you directly following our investigation.
In the meantime, if there is anything further I can be of help with or you would like to bring to our attention, you can contact me directly at social@sunlife.co.uk
Thanks
Dan
SunLife
Just amazing how good it is love sun…
Just amazing how good it is love sun life the looked after my mam.
1 July 2026
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