SullivanUniforms.com Reviews 

1,103
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

And I like that there are always some promotional offers, you can make a bulk order and save a lot of money.

Rated 5 out of 5 stars

This was my first order from Sullivan, and I was pleasantly surprised how well made their work shirts are, with quality fabric and accurate sewing. I like that they have all-cotton as a fabric choice.... See more

Rated 5 out of 5 stars

Receive pants that had dirt on them and was sent a return shipping label without questions. I decided that I didn't want the pants that I order and change the order to two sets of another pant type.... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Sullivan Uniform started in the San Francisco Bay Area of California, and has grown over the years to be a national distributor of quality work apparel. Shipping from five different warehouse strategically places across the United States to provide fast delivery to our customers. Our call center is based in San Bruno, California, and is the base of our operation. We are known as: "America's Small Business Outfitter." Our business has always been based on two important fundamentals: The first is simply quality work clothing, which is why we sell only brands such as Carhartt, Dickies, and Red Kap, and the second is again simply exceptional customer service where you can actually speak to a live person within minutes and should problems arise, they are handled on the spot.


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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,103)

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Rated 5 out of 5 stars

Sullivan Service

Sullivan has excellent service and selection of merchandise. I was very pleased with ordering from them. They even shipped my clothing to me very fast.

7 June 2018
Unprompted review
Rated 5 out of 5 stars

I ordered some shirts a while ago and…

I ordered some shirts a while ago and was so impressed with them I bought 6 more. And I'm a guy that buys clothes every 10 years!!! From now on I'll get all my clothes from Sullivan!

6 June 2018
Unprompted review
Rated 3 out of 5 stars

I had previously ordered xl shirts &…

I had previously ordered xl shirts & they are a little snug so I ordered [3] more at the 2xl size. I have too much room in these & they come down almost to my knees. This is very uncomfortable to me. I am 6' 2" and don't normally wear big & tall, regular fit is usually ok. The shirts are nice enough but for working outside in 80-90 degree heat forget it. Maybe an air conditioned building is ok but not outside.

1 June 2018
Unprompted review
SullivanUniforms.com logo

Reply from SullivanUniforms.com

Hello Gregory,

Please accept our apologies. Our products do have a 60 day return policy. Contact our customer service team at 800-978-4550 or customerservice@sullivanuniforms.com for assistance in getting you something that fits and works in high heat conditions such as the Red Kap SY42 oil blok shirt or the Dickies DKLS516 Ventilated Performance shirt. Again, our apologies. Thank you. Kevin

Rated 2 out of 5 stars

Shoes already ripped only had them since the 5th.

I ordered the shoes under the understanding that there is a 30-day money-back guarantee. Whether I misread these instructions, or the instructions themselves are misleading, I'm not sure. They were great shoes, then someone ran over my boyfriend's foot with a cart, and ripped right through them. I hopped on the website hoping that I would find help, but they do not take back any shoes with damages. It hasn't even been a month yet, I got the shoes on the 5th of May. They're already messed up, and there's nothing I can do about it unless I want to pay 100 more dollars. Pretty unsatisfied.

29 May 2018
Unprompted review
SullivanUniforms.com logo

Reply from SullivanUniforms.com

Hello Sierra

Please accept our apologies. We don’t believe you do not quite understand the two warranties. Inside the box your work shoes came in was the Timberland Pro warranty card:

Timberland, has a 30 day comfort Guarantee: Within the first thirty (30) days of owning your Timberland PRO® footwear, if you don’t think they’re your most comfortable pair of work boots, just return them directly to Timberland at 1-888-802-9947 with your dated receipt of purchase for a full refund.

Sullivan Uniform has a 60 day return policy of new and unworn products, as well as manufacturers defects for the useable life of the shoe, such as a seam split, or eyelet, or heal falling off for example.

With all respect, your description of a cart running over your boyfriends foot, is not covered by any of the above. It would be similar to purchasing an iPhone, taking it home only to drop it on the floor cracking the screen and then taking it back to the store asking for a refund. The show you purchase was a light weight safety toe shoe (tennis shoe style) and not a heavy duty leather boot or shoe.

We will have someone reach out to you, and assist you with contacting the manufacturer for a possible replacement or discount

Again, our apologies. Thank you, Kevin

Rated 2 out of 5 stars

Not happy with the Short sleeve khaki…

Not happy with the Short sleeve khaki shirts, the material is way too thin and the color is not a khaki color to match the khaki pants, pants are great

28 May 2018
Unprompted review
SullivanUniforms.com logo

Reply from SullivanUniforms.com

Hello Jane,

Please accept our apologies. All our products have a 60 day return policy. Please contact our customer service department at 800-978-4550 or customerservice@sullivanuniforms.com for assistance with an exchange or return. Again, our apologies. Thank you, Kevin

Rated 5 out of 5 stars

had an Issue...

yes two of the shirts I ordered, had a small failure.... the sleeve came apart. BUT as soon as I made you aware of it BAZZINGA you corrected it. Thank you.

26 May 2018
Unprompted review
Rated 1 out of 5 stars

Good fit, shipped fast.

Good fit, shipped fast. will order again. Just don't keep asking for a pat on the back.

26 May 2018
Unprompted review
SullivanUniforms.com logo

Reply from SullivanUniforms.com

Hello Joseph,

Please accept our apologies. It was not our attention to get a pat on the back, rather find out what we need to improve with our service. We do apologize for rating only 1 star and the inconvenience that this Trustpilot email caused you. We do value you as a customer. Thank you, Kevin

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