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Rated 1 out of 5 stars

SUITS AND TUTU'S LTD (Company number 13132591) was Dissolved on 23 August 2022. This company no longer exists yet they still appear to be trading! They are using a fake address on their website -... See more

Rated 5 out of 5 stars

I purchased the Crystal Feather Dress, it is absolutely gorgeous. The delivery was super quick too, you get a little company card that comes with it, mine also had a promo code on to use on my nex... See more

Rated 1 out of 5 stars

Disgusting company. Took my money in November over £300. No order all of dec. I then receive a letter in January that I have a parcel to pay for postage at the office. It was this suits and Tutus parc... See more

Rated 1 out of 5 stars

Returns portal doesn’t work, it won’t find my order. Shipping took 15 days then over a week delivery so missed my event by miles, then despite a million attempts to contact them no result as far as ho... See more

2.5

Poor

TrustScore 2.5 out of 5

107 reviews

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2.5

All reviews

(107)

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Rated 1 out of 5 stars

DO NOT RECOMMEND.

After ordering nothing to be heard of the order. Got in contact with the seller, so far nothing. If I don't hear back within 5 business days I will take legal action against the seller for violation of the consumer rights.

25 July 2023
Unprompted review
Rated 1 out of 5 stars

Baddddd Company to order from

I purchase a yellow bag from this company from the 3rd July and it’s the 17th and no email I phoned no answer NOTHING ABOUT MY ORDER IM TRAVELLING THIS WEEK AND NO BAG
THIS COMPANY IS FAKE!!!!!!!! Worst company since I’ve been shopping online, SCAMMMMM AVOID PLEASE

2 July 2023
Unprompted review
Rated 1 out of 5 stars

Stay away from this company...they are fraud!

I would have given this company a big fat zero if allowed. But unfortunately you can't.

I ordered dresses for suits and tutus because the company advertised as located in the UK. I was initially given a FAKE tracking number. These dresses did not arrive on time for the events they were needed for even though I chased the company several times and was reassured that I will get them on time. When the dresses finally arrive, I thought about keeping them regardless however the quality of the material and sewing were very poor. So couldn't keep them.

I contacted the company for a refund as this was already discussed before the dresses arrived (because they were delivered late). An approved return label was generated by the company and these items have been received for a month now but no refund has been issued. I have chased this company using email, telephone, chat and text and up till now no reply from them. They are owing me approx £200.

Please do no buy from this company as they are fraud. Their location is in china not UK as advertised. The clothing are cheap material.

5 June 2023
Unprompted review
Rated 1 out of 5 stars

Most probably the website is a SCAM

My experience with this website was a bad one. I wish I had read the reviews before ordering. Most probably this website is a scam. I've ordered a pink suit which was suppose to be delivered a week ago. I got in contact with a person on the number provided online. Apparently the suit has been sent. No tracking number, no email to confirm the suit is on the way, absolutely nothing. The lady I spoke is keep trying to make me wait and wait and wait. Today I told her to refund my money as I don't want to keep waiting for an order which definitely I will not receive it. Be aware before ordering! If the lady read the review my order number is/was #2855!

3 June 2023
Unprompted review
Rated 1 out of 5 stars

Total fake site!!

Pure gumph! Ordered a jacket £84 over a month ago and I’ve not even had as much as a confirmation email! No response from customer service either! Fake site!! I’ve yet to hear of anyone ACTUALLY receiving their order at all!

4 May 2023
Unprompted review
Rated 1 out of 5 stars

There’s no ZERO star option

There’s no ZERO star option! Complete scam!! Can someone please explain to me how I go about getting my money back.
Iv returned a suit I ordered, which btw was pure tripe, and have yet to receive my refund even though they emailed to accept my return request and confirm receipt of my returned package.
How do I go about claiming my money back??

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Go get one

Go get one, girl
If you’re wondering ‘Is it worth buying’?
Do not wonder any longer. It absolutely is.
Suits and Tutu’s Tulle dresses, jumpsuits and Suits will make you feel like the queen you so deserve to be.
Stunning pieces, gorgeous material and such flattering fit. Impeccable service. I have brought multiple items and keep coming back for more. 1000 percent recommend!!!

25 May 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Fit for Purpose

I absolutely love the outfit, It is a perfect fit and the fabric is top quality. Now I have found your company I will definitely be ordering more items. I would also recomend collagues about your wonderful products.
Thanks for meeting my expectations.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Making this store one of my favourite online shop

I have bought lots of items from this store for my wife. My wife loves the quality of the Brand. Although bespoke dresses take longer to arrive, the quality is worth the wait. My last order was slightly delayed but overall i am very happy with all the stuffs i have purchased.
My friends are now shopping here for their wife's and girlfriends. Thank you Suits and Tutus for helping me find the perfect gift time and time again. 100 percent recommend.

13 May 2023
Unprompted review
Rated 4 out of 5 stars

My transactions was a smooth one and …

My transactions was a smooth one and my order was processed and delivered very timely even before the expected delivery time. Was really impressed by their services . My order also was well fitted, happy customer and so will be shopping with them again soon . Kay

5 May 2023
Unprompted review
Rated 5 out of 5 stars

Wow factor birthday dress

Ordered the red bodycon dress for my birthday, and needed it asap. I got in touch to see if they would be able to get it out to me earlier than expected. I believe the lady was called Fiona, said she would ship it out as soon as she could.

My dress arrived in time and was great quality. Super happy, will deffo be ordering again.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Tested and trusted

Tested and trusted, I received my goods and it was exactly what I ordered. It was nice doing business with you and I can't wait to order for more and I recommend them to anyone. Thank you so so much

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Amazing quality.. faultless customer service. Thankyou

Purchased an outfit for Eurovision on 27th April, it does say online will be shipped within 10-15 business days so I was being optimistic!! I had a phone call on Friday to say my order was being dispatched. I’d already left my house to travel to Liverpool. The lady on the phone said she would send it next day delivery guaranteed by 1pm to Liverpool. The outfit arrived and was absolutely amazing quality. Faultless customer service - Thankyou so much for going that extra mile!!! Will 100% be back!

13 May 2023
Unprompted review
Rated 5 out of 5 stars

My shopping experience

My experience was so great because of the quick response to orders. Again ,what I ordered for was delivered even before the expected time, well fitted and of good quality. Infact, I have made here my best online shopping company.

14 May 2023
Unprompted review

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