Suit Culture Reviews 

1,103
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 400 reviews, reviewers overwhelmingly had a great experience with this company, particularly emphasizing the welcoming atmosphere found in the stores. Customers frequently praise the friendly and knowledgeable staff who provide expert guidance on choosing, mixing, and matching outfits and accessories for various special occasions. Consumers also note the exceptional quality of the clothing, stating that the garments are comfortable, well-fitted, stylish, and look fantastic during events. Shoppers frequently mention how straightforward and stress-free the entire appointment process is from start to finish. Some people were dissatisfied with poor customer service responses, unhelpful communication when trying to resolve issues, and occasional instances of unprofessional staff behavior.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that personnel are welcoming, professional, and... See more

Service

Consumers find service to be positive, frequently highlighting welcoming and knowledgeable staff who make the... See more

Product

Users describe positive interactions with product, highlighting the great quality and reasonable pricing of... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the clothing and... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and caring staff who provide great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kerin was fantastic. Quick no fuss exchange as I'd measured up incorrectly. Even sorted my pocket square out for me. 😁 Lovely clean and bright store, obviously very popular. In the short time I... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the girls at the Bishop Auckland store. Visited on Sunday and saw what we wanted. The girls ordered it all in and I came back the following Saturday and tried everything on, abs... See more

Company replied

Rated 5 out of 5 stars

My self matt and cade came in on 17/5/2026 as we had been recommended by a friend , what an amazing experience from start to finish a special mention to Iris who was amazing so professional and help... See more

Company replied

Rated 5 out of 5 stars

Excellent service, even through they had other customers in they still made us feel welcome and sorted us a suit out last minute. We were served by Liv and she couldn’t have done more to help. Brillia... See more

Company replied


Company details

  1. Men's Clothing Store

Written by the company

In-store and online retailer


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,103)

342 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Groomsman Wedding Alternations

Came in to do some alterations of sizes as the shirt and Suit jacket didn’t quite fit for the Baker wedding, the Experience was amazing, All the staff are helpful and friendly. Will always get our suits going forward from here

5 September 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Lewis,

Thanks for taking the time to share your experience and for choosing Suit Culture for the Baker wedding.

We’re glad to hear the team were able to help with the alterations and get the shirt and jacket fitting right for the big day. It’s great to know you found everyone helpful throughout the process and that you were happy with the service.

We really appreciate your continued support and are pleased to hear you’ll be choosing Suit Culture in the future.

Thanks
Suit Culture

Rated 5 out of 5 stars

Great customer service overall great…

Great customer service especially from Liv overall great place

2 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Thomas,

Thanks for taking the time to leave us a review.

We’re glad to hear you had a positive experience and that Liv was able to help during your visit. We’ll be sure to pass your feedback on to her.

We really appreciate you choosing Suit Culture and hope to welcome you back again soon.

Thanks
Suit Culture

Rated 5 out of 5 stars

Great customer service from Neve

Great customer service from Neve. Will definitely be coming back!

5 September 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Conna,

Thanks for taking the time to leave us a review.

We’re glad to hear Neve was able to make your visit a positive one. We’ll be sure to pass your feedback on to her.

We really appreciate you choosing Suit Culture and look forward to welcoming you back.

Thanks
Suit Culture

Rated 5 out of 5 stars

Got fitted for a 3 piece suit today

Got fitted for a 3 piece suit today, there were plenty of options in the store, really good quality, great service by Amy she was really helpful!

5 September 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Dan,

Thanks for taking the time to share your experience and for visiting us.

We’re glad to hear Amy was able to help you find the right suit and guide you through the options available. It’s great to know you were happy with the quality and that she made the fitting process a positive one.

We’ll be sure to pass your feedback on to Amy. Thanks for shopping with us and hope you enjoy your new suit!

Thanks
Suit Culture

Rated 5 out of 5 stars

Second suit purchased. Highly recommend

This is the second suit purchased from suit culture for my sons. The quality, fit and look off the suits are perfect. Had to return trousers as they were too tight but they were exchanged without any problem whatsoever. I would highly recommend and my boys looked well dapper in suits. Delivery fast also to the north of Ireland. Highly recommend.

3 September 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Paula,

Thanks for taking the time to share your experience and for choosing Suit Culture again for your sons.

We’re glad to hear you’ve been happy with the quality, fit and overall look of the suits. It’s also good to know the trouser exchange was handled smoothly and that your order reached you quickly in Northern Ireland.

We really appreciate your continued support and recommendation.

We hope your boys enjoy wearing their suits and look forward to helping you again when you’re next looking for one.

Thanks
Suit Culture

Rated 5 out of 5 stars

COULD NOT HAVE HELPED ME ENOUGH

I was sent the wrong suit size (my fault) and the team could not do enough to try and get my right size out to me on time for the wedding I was attending. They even replied at daft o'clock to support me!

The quality of the suit I bought was 10/10 also, which means now I will 100% go back and buy the suit again.

Brilliant company!

27 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Michael,

Thanks for taking the time to share your experience and for choosing Suit Culture.

We’re glad to hear the team were able to help resolve the sizing issue and work quickly to get the correct suit to you in time for the wedding. It’s great to know you were happy with the quality too.

We really appreciate your kind words and are pleased to hear you’ll be returning to us for your next suit.

Thanks
Suit Culture

Rated 5 out of 5 stars

Great experience in store today

Great experience in store today, massive thanks to Neve who sorted us out with two great suits🫶🏽

1 September 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Elliott,

Thanks for taking the time to share your experience and for visiting us.

We’re glad to hear Neve was able to help you find two suits you were happy with and make the process straightforward. We’ll be sure to pass your feedback on to her.

We really appreciate you choosing Suit Culture and hope you enjoy your new suits!

Thanks
Suit Culture

Rated 5 out of 5 stars

Very good service from Liv

Very good service from Liv , made the whole thing very easy, lots of advice and choices

31 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi John,

Thanks for taking the time to share your experience and for visiting our store.

We are glad to hear Liv was able to make the process easy and guide you through the different options. It’s great to know her advice helped you find what you were looking for.

We’ll be sure to pass your feedback on to Liv and appreciate you choosing Suit Culture.

Thanks
Suit Culture

Rated 5 out of 5 stars

Excellent service

Excellent service, even through they had other customers in they still made us feel welcome and sorted us a suit out last minute. We were served by Liv and she couldn’t have done more to help. Brilliant!

30 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Kieron,

Thanks for taking the time to share your experience and for visiting our store.

We are glad to hear Liv was able to help you find a suit at short notice and make sure you felt looked after during your visit. It’s great to know she was able to get everything sorted for you, even on a busy day.

We’ll be sure to pass your feedback on to Liv and appreciate you choosing Suit Culture.

Thanks
Suit Culture

Rated 5 out of 5 stars

Great service served by liv

30 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Ashley,

Thanks for taking the time to leave us a review and for visiting our store.

We appreciate your support and hope to welcome you back again in the future.

Thanks
Suit Culture

Rated 5 out of 5 stars

Great service by Kerin

Great service by Kerin at the Bishop Auckland store, went above and beyond to ensure I got what I needed in such short notice. Thanks Kerin

29 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Ben,

Thanks for taking the time to share your experience and for visiting our Bishop Auckland store.

We are glad to hear Kerin was able to help you at short notice and make sure you got everything you needed. It’s great to know she was able to make the process straightforward and take the stress out of your visit.

We’ll be sure to pass your thanks on to Kerin and really appreciate you choosing Suit Culture.

Thanks
Suit Culture

Rated 5 out of 5 stars

Excellent service at Bishop Auckland

Excellent service from the ladies at the Bishop Auckland store today (Saturday 29th August 2026) especially Liv who helped me choose the right suit and the right fit for my body shape for an excellent price. I would highly recommend Suit Culture in Bishop Auckland

29 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Chris,

Thanks for taking the time to share your experience and for visiting our Bishop Auckland store.

We are glad to hear Liv was able to help you find a suit that suited you well and get the fit just right. It’s great to know you were happy with the choice available and the price too.

We’ll be sure to pass your feedback on to Liv and the rest of the team. We really appreciate your recommendation.

Thanks
Suit Culture

Rated 5 out of 5 stars

Great service, staff and quality

Today myself and my partner visited suit culture to get some ideas for our wedding next August. We knew what colour scheme we have so told Liv what it was and she was amazing at telling us what colours would and would not go with it. She gave me a few options to try on and finally we settled with the santorini black split which I felt most comfortable in. This is the 2nd time I've purchased suits from suit culture as I got one a few years ago when I was a guest at a wedding and today I purchased 5 for myself and groomsmen.
I would highly recommend suit culture to anyone looking for a great 3 piece suit at a very reasonable price. I would also like to say a big thank you to the lovely Liv who was absolutely amazing.

Thank you

29 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Danny,

Thanks for taking the time to share your experience and for choosing Suit Culture again for such an important occasion.

We are glad to hear Liv was able to work with your wedding colours and help you explore different options before finding the right choice. We're glad we could help you and your groomsmen get fully suit and booted.

We’ll be sure to pass your thanks on to Liv. We really appreciate you returning to us after your previous purchase and trusting Suit Culture with your wedding suits.

Wishing you and your groomsmen all the best for the big day!

Thanks
Suit Culture

Rated 5 out of 5 stars

Neve was a great help

Neve was a great help

29 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Marshall,

Thanks for taking the time to leave us a review and for visiting our store.

We are glad to hear Neve was able to help you during your visit and make the process a positive one. We’ll be sure to pass your feedback on to her.

We appreciate you choosing Suit Culture and hope to welcome you back again in the future.

Thanks
Suit Culture

Rated 5 out of 5 stars

Kerin was fantastic.

Kerin was fantastic. Quick no fuss exchange as I'd measured up incorrectly. Even sorted my pocket square out for me. 😁

Lovely clean and bright store, obviously very popular. In the short time I was there I could hear the store personnel making suggestions and recommendations to the customers showing great knowledge of the outfits.

Very recommended and I will be returning (just a bit of trek from Burnley) 🙄

29 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Caroline,

Thanks for taking the time to share your experience and for visiting our store.

We are glad to hear Kerin was able to sort your exchange quickly and help with the finishing touches too. It’s also great to know you noticed the team’s knowledge and advice while you were in store.

We really appreciate you making the journey from Burnley to visit us and now that you are aware of your sizes, you could use our online shop if travelling is too much in the future. Thanks for shopping with us!

Thanks
Suit Culture

Rated 5 out of 5 stars

Liv is very helpfull with choice suit

Liv is very helpfull with choice suit , shoes and accessories .
Thank you

29 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Leszek,

Thank you for taking the time to share your experience and for visiting our store.

We are glad to hear Liv was able to help you put your outfit together and find the right suit, shoes and accessories. We’ll be sure to pass your feedback on to her.

We appreciate your support and hope you enjoy your new outfit.

Thanks
Suit Culture

Rated 5 out of 5 stars

Brilliant loads of choice and the girl…

Brilliant loads of choice and the girl was real nice and helpful defo recommend

29 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Helen,

Thanks for taking the time to leave us a review and for visiting our store.

We are glad to hear you were pleased with the selection and that the team were able to help you during your visit. It’s great to know you had a positive experience.

We really appreciate your recommendation and hope to help you again for your next suit.

Thanks
Suit Culture

Rated 5 out of 5 stars

Amazing customer service!!

Amazing customer service matched everything for me and gave great recommendations. Neve was brilliant!

29 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi there,

Thanks for taking the time to share your experience and for visiting our store.
We are glad to hear Neve was able to help you put everything together and offer advice to complete your outfit. We’ll be sure to pass your feedback on to her.

We really appreciate your support.

Thanks
Suit Culture

Rated 5 out of 5 stars

kerain was a lovely help today and made…

kerain was a lovely help today and made the process go smoothly we felt comfortable and are very happy with the service

28 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Amani,

Thanks for taking the time to share your experience and for visiting our store.

We are glad to hear Kerin was able to help you throughout your visit and make the process straightforward. It’s great to know you felt comfortable and were happy with the service you received.

We’ll be sure to pass your feedback on to Kerin and appreciate you choosing Suit Culture.

Thanks
Suit Culture

Rated 5 out of 5 stars

Amazing

From the moment i found this shop online i knew it was going to be s good experience i booked in for me and my grooms men to come and get fitted for suits it was such a smooth process and all easily done was kept informed the whole way along untill delivery. The suits are great quality and are very well priced the store in colchester is immaculate and very well kept my grooms men all fell in love with the store and every suit they had on display . We will definitely be back for more suits for any occasion that pops up . All the staff are very very helpful and so friendly It was honestly a great shopping experience for wedding suits so THANK YOU all at colchester and big thanks to laura

24 August 2026
Unprompted review
Suit Culture logo

Reply from Suit Culture

Hi Ben,

Thanks for taking the time to share your experience and for visiting our Colchester store.

We are glad to hear the fitting process was smooth for you and your groomsmen and that you were kept informed throughout. It’s great to know you were happy with the quality and value of the suits, and that the team helped make choosing your wedding suits an enjoyable experience.

We’ll be sure to pass your thanks on to Laura and the rest of the Colchester team. We really appreciate you choosing Suit Culture for your wedding and look forward to helping you with suits for future occasions.

Thanks
Suit Culture

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look