Suckitandsay Reviews 

361
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I order from Suckitandsay every year for my daughter’s end of school year lollies. It’s become a tradition that they love! Great value for money, taste great (lots of different flavours to choose from... See more

Rated 5 out of 5 stars

Love these lollipops! Ordered these twice now for my friend’s hen party and another friend’s baby shower, great product. Always delivered on time, personalised and taste amazing in different flavours.... See more

Rated 1 out of 5 stars

Normally the shop is very good but in the recent order one item was wrong (sent a last day of school instead of first day) and despite emailing over several week have had no response.

Rated 5 out of 5 stars

Bought the alcoholic lollipops as favours for our daughter's wedding - they arrived securely packaged and on time. The lollipops were a good size, and tasted absolutely wonderful, no false flavours... See more

Company details

  1. Confectionery

Written by the company

Suck It and Say is a brand new venture from the famous alcoholic confectionery brand 'Holly's Lollies'. The home of edible greeting cards!


Contact info

4.1

Great

TrustScore 4 out of 5

361 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(361)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Items, Quick delivery

I did not taste test as they were a gift, but packaging and delivery were outstanding. Very happy with the purchase and they certainly brought a smile to the teacher face. Brilliant quotes for a quirky, slightly different end of term gift. Thank you very much SuckitandSay!

24 July 2024
Unprompted review
Rated 5 out of 5 stars

We loved it

I loved that this product made my little boy feel special and it was an age appropriate way to celebrate him coming home the end of his nursery journey. This is definitely becoming a tradition at the end of every school year.

23 July 2024
Unprompted review
Rated 1 out of 5 stars

We had ordered these for our wedding…

We had ordered these for our wedding favours after hearing such great things. I am extremely disappointed. They first sent us the wrong order and after a small apology, put us out of our way days before our wedding to send it back with no hint of where our order was. After receiving our order (not 2 weeks before our wedding as stated on the website) all stickers were skew wiff with some not even stuck on a lolly, not one was centred. All communication from the company was extremely lacking and very slow - I can't understand why they don't have a phone number!! We did not receive anything for the hassle of the wrong orders and not a thank you for sending it back. I would never order from here as it is an extremely disappointing looking wedding favour and not worth the stress, don't bother yourself.

10 July 2024
Unprompted review
Suckitandsay logo

Reply from Suckitandsay

Thank you for your feedback. We are aware that our colleague is in communication with you to try and resolve this. We understand how frustrating it was to receive the wrong order initially, but this was human error, and not done intentionally. As a small business we do not have the means to arrange a collection from your property (and putting you at the inconvenience of needing to be at home all day to await the collection) hence why we asked if you could return the order at your convenience. We are actioning a refund in full for you for the return postage. In terms of how your order arrived, we take great care in ensuring that our products leave in perfect condition. We strive to package them in a way that we want them to be received. We mark all orders as fragile, but sadly some couriers do man handle them and they are not transported with as much care as we like. We will of course look at ways to reduce damage but we want you to be aware that we would never send anything out that we were not happy to receive ourselves.

We are a very small team so between responding to emails, packing orders, designing, product development and much more, we are unable to offer a business phone line. We apologise if this is frustrating, but by keeping communication to one form, it is easier for us to manage and track.

We will always look at ways in which we can rectify a situation and am aware my colleague is in contact with you now to do so. We apologise again that your experience hasn't been what you had expected, but please know we are trying our very best to sort this for you.

Rated 5 out of 5 stars

Bought for my son's teachers

Bought for my son's teachers. Arrived okay. No postcard as it said for the message? Else, all good.

19 June 2024
Suckitandsay logo

Reply from Suckitandsay

Thank your for your feedback Clare and we're thrilled to hear you are pleased with the lollies. We have just checked your order and can see that you didn't actually order any postcards in your order, hence why they weren't included.

Rated 5 out of 5 stars

The girls at SuckitandSay were amazing

The girls at SuckitandSay were amazing!
The delivery was fast and safe.
There was a small snafu with my order which Laura promptly handled with extreme professionalism and kindness.

Products look absolutely amazing and I will definitely be buying again.

19 June 2024
Rated 1 out of 5 stars
Suckitandsay logo

Reply from Suckitandsay

Thank you for your review. As per our product description, and the order confirmation, because you have ordered a personalised product required for a certain date, we will dispatch your order 2 weeks prior to the required date. Based on your order, we should be dispatching your order this week for you. Thank you.

Rated 5 out of 5 stars

Wedding Favours

We ordered these for our wedding favours and they were brilliant! Such a great choice of flavours and they looked amazing too. Our guests loved them!!

25 May 2024
Unprompted review

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