I rented the Strideon, after ankle surgery, and it was a complete game changer. I had previously (in 2012), been loaned something similar by a hospital, so knew it existed. The staff were fantastic,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
StrideOn is a UK-based company that provides innovative mobility products to help people regain their independence and freedom of movement. Our flagship products, the StrideOn and Orthomate Knee Walkers, also known as Knee Scooters, are the best in the UK and Europe, providing a superior alternative to traditional crutches. Our Knee Walkers have been approved by the NHS, which is a testament to their quality and effectiveness. With our products, customers can regain their freedom and independence, without the inconvenience and discomfort of crutches. At StrideOn, we understand that mobility is key to living a fulfilling life. That's why we are dedicated to providing high-quality products that are designed to meet the needs of our customers. We strive to provide exceptional customer service, ensuring that our customers have the support they need throughout the process of selecting, purchasing, and using our products. Quite often, foot/ankle patients or our customers with an unexpected injury want us to act fast. We are agile enough to ship our Knee Scooters to arrive anywhere in the mainland UK on the next business day as long as we get the order by 2:30pm. Our mission is to help people regain their freedom and independence, enabling them to live life on their own terms. We are proud to offer innovative and effective solutions to mobility challenges, and we are committed to helping our customers achieve their goals. If you are looking for a superior alternative to crutches, look no further than StrideOn.
Unit 11 Monument View, Chelston Business Park, TA21 9ND, Wellington, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The scooter was a great help recovering from a dislocated ankle, much better than crutches in the kitchen as I was able to use the fitted basket and also to carry some objects in one hand. It was also useful around the neighbourhood. The delivery and communication were first class. All in all, recommended!

Reply from StrideOn
The Stride on knee scooter was just the thing to have after a major Achilles operation and eight weeks off my feet. Simple to assemble, easy to use and it enabled a little freedom during a tricky time. Thank you to all the stride on team for a great product.

Reply from StrideOn
I had a total ankle joint replacement op which meant 2 weeks in a pot and absolutely no weight on the ankle. I rented the internal knee walker and it was absolutely brilliant as it gave me mobility and a freedom of movement about the house that would have been impossible if I had had to rely on crutches. The walker came with very clear assembly instructions,was easy to use, very stable and, at no time, did I feel unsafe when using it. The short video on the company's website of the walker shows just how easy and simple it is to use.
The rental process itself was very simple and the assistance and support I got from Jim and Helen of StrideOn was exemplary.
I would recommend you take advantage of the optional accessories - the cup holder and padded seat cover.

Reply from StrideOn
I am so grateful to STRIDEON for their support, advice and efficient service. Hiring the high quality knee walking made a huge difference to my ability to move around at home after breaking my ankle. I would highly recommended the company to others.

Reply from StrideOn
The Strideon knee scooter has been invaluable for me. I've used this every day during the non weight bearing period when recovering from foot surgery. Crutches and a rollator were a slow and cheap alternative but the Strideon was brilliant. The basket is very handy. I did also get and use an Iwalk 3.0 (look it up) which was good on some occasions when out of the house. This requires continual strapping and unstrapping when getting up or down and using crutches which when slippery could be dangerous. It was good on some occasions but the Strideon knee scooter was the most convenient and used but of kit. Indispensable. Many thanks!

Reply from StrideOn
The Stride On absolutely saved my life after ankle fusion - I was really struggling with crutches due to a shoulder injury. With my Stride On I could even whizz round the supermarket. It was so good I extended my rental which couldn’t have been easier. Thank you team Stride On 🙂

Reply from StrideOn
This device made my 2 weeks of non weight bearing bearable! I could get around the house, put things in the basket to carry them from place to place and just generally be as normal as possible I would advise everyone to have one if you need to be non weight bearing!
Helen is lovely and understanding and very kind. I had to ring 3 times because I kept changing my mind about the dates and she was so nice about it
the delivery and collection are extremely easy and the strideon is easy to assemble and disassemble all 5 stars!

Reply from StrideOn
My daughter broke her ankle 2 days before a trip to Edinburgh
Stride on delivered the scooter in 16hrs meaning she could still go
Amazing service great price
Saved the trip

Reply from StrideOn
I can't praise both the knee rider or the company and people enough.
The amount of freedom to move around was great.
And the doctors and nurses at my fractures hospital were extreamly impressed with how easy and safe it was get around without puting any weight on my shattered ankle.

Reply from StrideOn
I recently had complex foot surgery and was non-weightbearing for 6 weeks. The knee scooter was a life saver to stay mobile outdoors, especially as we had a holiday planned two weeks after the surgery. Without the knee scooter, I would have not been able to join my husband and the dogs on their walks. Thankfully, the scooter made this possible, I couldn't even imagine doing much walking on crutches.
The customer service was excellent with effective communication and very clear instructions. While writing this, I am waiting for UPS to collect the scooter. Will be sad to see it go.
I can only recommend this to anyone who will be off their feet for any length of time.

Reply from StrideOn
A highly efficient company! Excellent customer service, emails answered politely and quickly and the whole process of hiring the knee scooter was so easy.
I chose to hire the Orthomate scooter following midfoot fusion surgery leaving me non weight bearing for 6 weeks.I mainly wanted to use it outdoors and for shopping etc. It was excellent for outdoors, being very stable and smooth, even managing a ride on the compacted sand of Pendine Beach. The basket was a bonus, and although Strideon probably dont recommend it, I even managed to carry shopping on it oops!
Although I was quite proficient on crutches, the difficulty is carrying things and tiring easily. I have a normal sized semi detached house but managed to use the scooter in between use of the crutches, for housework, washing and cooking. I would have struggled to complete many of the tasks without it.
It was invaluable and worth the reasonable hiring costs.
I work as a Registered Nurse on an elective orthopaedic ward. (Years of pounding wards has worn my feet out!) If the company would like to send me some advertising posters, I would be more than happy to put them up as I feel it would definitely be of benefit for some people.

Reply from StrideOn
Excellent fast friendly service. Really clear assembly and return instructions. Easy to extend the rental period. Highly recommend this product and company.

Reply from StrideOn
Well it’s time for my stride on to go back having hired it for 7 weeks following a 6 weeks period of non bearing after foot reconstruction surgery . I will miss it as it gave me so much independence being able to cook and prepare food which would have been impossible with crutches on one leg . The customer service is excellent and are always at hand for any queries . I got many comments whilst at the hospital for appointments and have passed details on to patients who were interested in hiring one after their own surgery . A most important aid if you are non weight bearing and would recommend hiring one , it has kept me sane rather than sat for 6 weeks unable to do much .

Reply from StrideOn
A great little bit of kit, gave me independence and it was so good to take myself around , and not be wheeled in a chair . Good friendly company and great service. Got me noticed as well. !!

Reply from StrideOn
The knee walker is a great device which allowed my daughter to be mobile and independent both indoors and outside, far better than crutches. The delivery and return were both quick and easy. I strongly recommend this for anyone who has to be non weight bearing after injury or surgery

Reply from StrideOn
Following ankle surgery and faced with several weeks of non-weight bearing, I hired a StrideOn - the best decision I made! Crutches brought challenges to my balance and the ability to carry things during recovery, so the knee scooter allowed me independence and freedom to move around at home. These are brilliantly designed and packaged and I was so impressed with the speed of delivery to my front door. Retuning the scooter was easy and well organised. A great company and highly recommended product.

Reply from StrideOn
I recently used the Stride On knee walker after undergoing surgery for a Lisfranc foot fracture, and it has been a lifesaver! The knee walker provided excellent mobility during my recovery, allowing me to get around without putting any weight on my foot. It's lightweight, easy to maneuver, and much more comfortable than crutches, especially for longer distances. The padded knee rest offered great support, and the adjustable height made it easy to customize to my needs.
The steering is smooth, and I really appreciated the stability, particularly when navigating tight spaces. It was also compact enough to fit in a car, making it convenient for outings. Overall, the Stride On gave me back a sense of independence during a challenging time in my recovery. Highly recommend it for anyone recovering from foot or ankle surgery!

Reply from StrideOn
The Stride On is an amazing invention and I couldn’t have managed without it after my recent foot surgery. Can highly recommend it. Tina Lock

Reply from StrideOn
I purchased an Orthomate for planned foot and ankle reconstruction surgury. I have been NWB for 6 weeks and continue to use it outside. I am active but have balance issues secondary to a neurological condition so crutches are a non starter! This gave me so much independence and enabled me to carry things in the very handy basket. I can testify it is also very helpful 'off road ' . Just watch the mud on the tyres! It is very sturdy and I felt very safe using it. British engineering at its best!

Reply from StrideOn
Outstanding service from this company, the knee walker has been a lifesaver following surgery and allowed me to maintain mobility for the period. Special thanks to Helen who arranged the contract hire extensions and final collection. Highly recommended

Reply from StrideOn
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.