Stressless Australia Reviews 559

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, comfort, and stylish design, often noting how well they complement their homes. Many people highlight the helpful and knowledgeable staff, who provide excellent service and valuable advice. The delivery service is frequently described as efficient, timely, and handled by friendly personnel. However, some customers experienced issues with the payment and delivery systems, citing delays or difficulties in tracking orders. A few reviewers also mentioned concerns about the long-term durability of seat cushioning, noting that it can deteriorate over time despite the overall quality of the furniture.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the comfort and quality of... See more

Quality

Clients share positive opinions on quality, frequently highlighting the comfort and supportive design of the... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service. Many reviewers praise the seamless and prompt service,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the excellent quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was in... See more

Company replied

Rated 5 out of 5 stars

Perfectly comfortable and stress relieving sofa, have recliner chairs from Stressless already, 8 years old now but still look like new. If you want the ultimate chair and sofa, look no where else. No... See more

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Rated 5 out of 5 stars

Finding a chair to suit me was easy as slipping my foot into a comfy slipper when I sat in the medium Stressless Garda. Being short, under 5ft it's a very difficult task to find a chair that I'm comfo... See more

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Rated 5 out of 5 stars

We have owned Stessless furniture for many years, the quality and value for money is second to none. The service and response to any issue is prompt and outstanding. There are not many businesses ou... See more

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Rated 5 out of 5 stars

The Sofa arrived well packed, undamaged and with the beautiful lines that we shopped for. The initial searching / ordering was done at Domayne's new Macgregor show rooms. But, we have experienc... See more

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Rated 5 out of 5 stars

We recently purchased two Stressless Mayfair model armchairs. They are so comfortable we do not want to get out of them. The value and range of chairs and other furniture in the Pfitzner Norwood showr... See more

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Rated 5 out of 5 stars

Great choice of recliners. Seamless service and chair arrived earlier than expected. Quality is excellent and so comfortable. If you have the budget buy once buy right. That’s Stressless.

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Rated 3 out of 5 stars

i recently purchaced two sunrise classic power chairs after a trial at the shop and we were quite pleased with them at first .but as time went on we both realised they did not suit in some areas o... See more

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Rated 5 out of 5 stars

I have 3 Stressless reclining chairs, all purchased from Berkowitz. All 3 are very comfortable and supportive for my back. Recently my Mayfair office chair became very loose on the base. I was guided... See more

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Rated 5 out of 5 stars

Just loved the product as soon as I sat in it. I was looking for an arm chair for my residential aged care room. I had been recommended to look at Stressless chairs after I wasn’t having any luck fi... See more

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Rated 5 out of 5 stars

We have had a number of Stressless chairs and settees for 10 + years. They are wearing well due to the quality of the materials. Just recently we added a Magic battery powered recliner to the collecti... See more

Company replied

Rated 5 out of 5 stars

Chairs delivered within timeframe specified. Delivery team helpful and friendly. New Electric Consul and Office Consul were upgrades to an ~16yr old Consul Recliner (which has been used daily). Extr... See more

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Rated 5 out of 5 stars

First of all I have to say that the salesman knew very little about the product. I had not particularly looked for a recliner because I find them generally too bulky but was instantly "smitten" when I... See more

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Rated 3 out of 5 stars

This review is regarding our delivery experience. We placed our order in January 2025 and were advised by the retailer that delivery should be in roughly 20 weeks. Happy with that. Upon checking w... See more

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Rated 5 out of 5 stars

Stressless product is top quality and very comfortable. Berkowitz sales people at Blackburn store, were very helpful and had very good product knowledge. Delivery person was prompt and very courteou... See more

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Rated 4 out of 5 stars

The dining chairs are beautiful and the fabric is exactly as we expected. We are really pleased with our purchase. However, when we arrived to inspect them prioe to final payment, several of the cha... See more

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Rated 5 out of 5 stars

The stressless chairs are the only modern looking recliner I have seen which is not hugely dominating and bulky. We had plenty of time to try out the chairs and were then advised re optimal fit for o... See more

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Rated 2 out of 5 stars

I purchased a Stressless Mayfair Star Base. It is comfortable to sit in, but it is squeaky and noisy. Delivery was significantly delayed from the promised time, and when I inquired, it seemed like... See more

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Rated 5 out of 5 stars

My new Emily 3-seater with 3-power is fabulous. I love it! It is truly even more beautiful than I remember it in the showroom. The look and feel of the leather is perfect. The comfort level is amazing... See more

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Rated 5 out of 5 stars

We were fortunate to be able to purchase chairs that were already in store so no waiting. The chairs are wonderfully comfortable, simple classic style. No fussy handles etc. Our only complaint is that... See more

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Rated 5 out of 5 stars

The service was very good and the product (chairs in our case) was excellent. We had the chairs delivered when they arrived from Norway and the delivery quality and timeliness was excellent. Highly... See more

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Rated 5 out of 5 stars

The salesman was informative & not pushy. The organising of delivery to my home was great. They were flexiable & easy to talk with. The delivery crew were pleasant & on time.

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Rated 5 out of 5 stars

Stressless products are made beautifully and this is evident in how they look and feel. We are very excited to have the Erik recliners and Fiona lounge finally in our home.

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Rated 5 out of 5 stars

Purchased from Berkowitz in Canberra and they did a good job of explaining everything we required. The recliners arrived and are great.

Company replied

Rated 5 out of 5 stars

Great quality product. Chairs in stock in Australia resulting in delivery within a couple of weeks

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Rated 5 out of 5 stars

Beautiful furniture and well made. Friendly helpful staff but not pushy at all. I love my Stressless chairs. And foot rests. They are so comfortable. Especially at the end of a long day. So nice... See more

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Rated 5 out of 5 stars

Sales staff at Berkowitz were great. Chair is super solid and comfy. Simple, clean classic design.

Company replied

Rated 5 out of 5 stars

Fantastic service at Euphoria North Hobart with Brendan. Great effortless delivery. Very happy with our recliners.

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Rated 5 out of 5 stars

Goods received within timeframe advised at time of order. Goods received in top class condition

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Rated 5 out of 5 stars

Incredibly comfortable reclining chairs. You literally feel the stress drain away when you sit in them. Beautiful craftsmanship.

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Rated 5 out of 5 stars

Excellent product. So very comfortable. Able to buy locally. Great deliver.

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Rated 5 out of 5 stars

I made a product enquiry and received a very quick response with the information needed.

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Rated 5 out of 5 stars

Helpful staff at Toledo provided thorough information about the product range.

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Rated 4 out of 5 stars

On delivery, the slide on one side of the chair did not move properly. The chair twice tipped to one side and threw me to the floor. Subsequently, the retailer's technician inspected the chair. He... See more

Company replied

Rated 5 out of 5 stars

love my new chair.... I was very excited... pity the store guys weren't that fussed... its just the Consul one said..... as he went and got it from out the back. They did help me load it into my car... See more

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Rated 4 out of 5 stars

We are very happy with our Stressless recliners. We have had a very positive experience from researching and sitting in the product through the order process to delivery. The only negative I would co... See more

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Rated 4 out of 5 stars

The outcome. Furniture is amazing, just the waiting was tedious. The Mary II Was told June, rolled over to early July. To be given a revised date then to be postponed a few more times.

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Rated 3 out of 5 stars

I love my Garda chair and footstool but they weren't supplied with any form of operational instructions. The short video on the Stressless website is hopelessly inadequate for transferring information... See more

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Rated 4 out of 5 stars

The item arrived as promised. The only issue was the 5 month wait. It is extremely comfortable and the chair is good and supportive for my back.

Company replied

Rated 5 out of 5 stars

Worth the wait. Very happy with our purchases even though there was a delay on delivery.

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Rated 2 out of 5 stars

We purchased 2 Opal chairs in 2020 and enjoyed comfortable use of them for about 3 years at which time seat cushion compression became noticeable and discomfort began. This worsened over the next 18-... See more

Rated 5 out of 5 stars

Great service and a wonderful chair. Very comfortable and attractive.

Company replied

Rated 5 out of 5 stars

My chair is beautiful and comfortable - a delight

Company replied

Rated 1 out of 5 stars

Please don't buy the Stressless brand and certainly do not use Berkowitz. Our experience has been awful. Waited for 6 months to get a product which did not reflect what we were lead to believe when we... See more

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Rated 5 out of 5 stars

Buying process went smoothly. Delivery was sooner than expected. Delivery service was excellent.

Company replied

Rated 1 out of 5 stars

SWC 7617 In the last four years I have purchased more than $15,000 worth of Stressless furniture including two weather lounge chairs with footstools, a two and a half seater electric reclining sofa,... See more

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

Norwegian comfort that cannot be explained but simply must be experienced.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

559 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

All that was promised was delivered

All that was promised was delivered

22 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Robert,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Excellent product

Excellent product. So very comfortable. Able to buy locally. Great deliver.

20 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Donna,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

The item arrived as promised

The item arrived as promised. The only issue was the 5 month wait. It is extremely comfortable and the chair is good and supportive for my back.

2 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars
Stressless Australia logo

Reply from Stressless Australia

Good Morning Alan,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great recliner

Great recliner, worth the price.

7 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Praven,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Perfect seating experience - STRESSLESS IS UNBEATABLE.

Perfectly comfortable and stress relieving sofa, have recliner chairs from Stressless already, 8 years old now but still look like new. If you want the ultimate chair and sofa, look no where else. No hesitation in buying more.

21 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Gary,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

I am having trouble with one of my…

I am having trouble with one of my recliners and need to get it fixed,

2 March 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Murray,

Thank you for your review.

You can submit a warranty claim by going to this website: https://www.stresslesswarranty.com.au/

Once we receive your claim submission we can assist you with arranging a repair.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great quality product

Great quality product. Chairs in stock in Australia resulting in delivery within a couple of weeks

16 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon John,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great choice of recliners

Great choice of recliners. Seamless service and chair arrived earlier than expected.
Quality is excellent and so comfortable. If you have the budget buy once buy right. That’s Stressless.

24 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Alex,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Great chair

14 February 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Claude,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 4 out of 5 stars

Malfunctioning recliner fixed by retailer; a good result

On delivery, the slide on one side of the chair did not move properly. The chair twice tipped to one side and threw me to the floor.
Subsequently, the retailer's technician inspected the chair. He discovered that when carrying the chair up some stairs to my apartment, by lifting the chair incorrectly the delivery men had accidentally pulled apart some of the mechanism.
Once the technician had reassembled the chair, it was fine and I am pleased with it and the retailer's prompt action.

13 February 2026
Stressless Australia logo

Reply from Stressless Australia

Dear Brian,

Thank you for your review.

We’re sorry to hear that you’re experiencing issues with your Stressless recliner, and we’d like to help resolve this as quickly as possible.

To allow us to assess the problem and organise a technician to inspect your recliner, please submit a warranty claim via the link: www.stresslesswarranty.com.au

If you would prefer to speak with us directly, you’re also welcome to contact our team at office.au@stressless.com or on (02) 9525 4211.

We’re here to help and look forward to getting this sorted for you.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Quick enquiry response

I made a product enquiry and received a very quick response with the information needed.

30 January 2026
Stressless Australia logo

Reply from Stressless Australia

Good Morning Philip,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

We love our Stressless Chairs

We love our Stressless Chairs
We had our last ones for 20 years

12 December 2025
Stressless Australia logo

Reply from Stressless Australia

Good Afternoon Ron & Glenda,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

My chair is beautiful and comfortable

My chair is beautiful and comfortable - a delight

23 December 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

It's very good

Stressless is a great product

17 December 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Len,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Very satisfied

We have had a number of Stressless chairs and settees for 10 + years. They are wearing well due to the quality of the materials. Just recently we added a Magic battery powered recliner to the collection. Great stuff and very comfortable.

28 November 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Carol,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Loving my chairs.

Beautiful furniture and well made.
Friendly helpful staff but not pushy at all.
I love my Stressless chairs. And foot rests. They are so comfortable. Especially at the end of a long day. So nice to relax in.

1 October 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Leanne,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

love my new chair...

love my new chair.... I was very excited... pity the store guys weren't that fussed... its just the Consul one said..... as he went and got it from out the back. They did help me load it into my car at least.

21 November 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Design Initial Brisbane

Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was invaluable.
The delivery was earlier than expected and the product exceeds expectations.
The chairs have changed the whole look of our lounge. Style and colour are perfect to complement our colourful rug.
As for comfort.......it's going to be hard to stay awake they are so comfy! Stressless is definitely the right choice!

19 November 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Mandy,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

Rated 5 out of 5 stars

Sales staff at Berkowitz were great

Sales staff at Berkowitz were great. Chair is super solid and comfy. Simple, clean classic design.

15 October 2025
Stressless Australia logo

Reply from Stressless Australia

Good Morning Eric,

Thank you for your review.

It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.

We hope that your newest piece of furniture will soon become your favourite.

Should you ever need us, please contact us at
office.au@stressless.com.

Kind Regards,
Stressless Customer Care Team

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