Some of the best rates for fixed savings accounts out there. The whole signing-up process went well; no issues at all. User-friendly website and smooth experience.
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Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... See more
So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... See more
Company replied
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... See more
Company replied
Company details
Written by the company
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Contact info
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, United Kingdom
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
4.6
Excellent
154 reviews
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Reply from StreamBank
Thank you for your positive review.
Straightforward to renew a 1 Year Fixed…
Straightforward to renew a 1 Year Fixed Rate account.
3 March 2025
Reply from StreamBank
We're glad you had a good experience with us.
I need any online banking to be easy &…
I need any online banking to be easy & simple with confirmation that my instructions will be carried out
7 February 2025
Reply from StreamBank
We're happy that we met your requirements.
Reply from StreamBank
We're glad you had a good experience with us.
Reply from StreamBank
Thank you for your positive review.
I saved a considerable amount from my…
I saved a considerable amount from my pension and locked it away for twelve months. This time went quickly and I made £800 in interest, so thank you.
18 December 2024
Reply from StreamBank
We're glad to hear you had a good experience with us and hope you will consider saving with us again.
Reply from StreamBank
We're glad to hear you've received good customer service from our team. We strive to be helpful and responsive.
Reply from StreamBank
We're glad you had a positive experience with us. We aim to make things easy and straight forward for our customers.
Streambank are worth a look
Second year now with Streambank and would recommend on the basis of my experience thus far. No slick App like other financial institutions, but good communication and competitive rates.
9 February 2025
Reply from StreamBank
Thank you for the incredible feedback. We're glad to have you as a customer. We like to keep things simple and straight forward to meet your needs.
Great Service
Excellent service and very competitive interest rate paying monthly to external account.
11 January 2025
Reply from StreamBank
Thank you for the great review. We try to be competitive and meet the needs of customers like yourself.
Always very helpful nothing is to much…
Always very helpful nothing is to much trouble, phone always answered and had excellent rate last year but obviously bit lower this year but still good, highly recommend 😁
3 January 2025
Reply from StreamBank
Thank you for your review. We are happy to hear that you found our customer service team helpful. Thanks for saving with StreamBank
Reply from StreamBank
Great to hear, thanks for saving with StreamBank
Bond purchase
Very easy company to deal with.
Good online account and helpful with telephone enquiries.
5 February 2025
Reply from StreamBank
Thanks for saving with StreamBank
Very good to deal with
Very good to deal with. Answer phone promptly. Conservative rates .
5 February 2025
Reply from StreamBank
Thanks for your review, We are incredibly happy that you found our customer service team good to deal with
Very good was notified well in advance…
Very good was notified well in advance of the procedure to end of the timeframe and starting of another term
1 January 2025
Reply from StreamBank
Thank you for your review. I'm pleased to read you found the process easy to deal with.
Very clear instruction and easy to…
Very clear instruction and easy to navigate online Streambank.
Very pleased with their service.
29 January 2025
Reply from StreamBank
Thank you for your review. We are happy to hear you could navigate the process easily. Thanks for saving with StreamBank
Being able to speak to a human being
Being able to speak to a human being. Excellent customer service.
1 October 2024
Reply from StreamBank
Thank you for your review. We are incredibly happy that you found our customer service team helpful. Thanks for saving with StreamBank
Reply from StreamBank
Thanks for saving with StreamBank
Having to go through Google to sign in
24 January 2025
Reply from StreamBank
Thanks for the review, sorry to hear you had a problem signing in. Please feel free to contact our customer service team who will walk you through the process of accessing the site directly.
Found it Straightforward to set up
Found it Straightforward to set up, and easy to transfer funds into my new Streambank account. Competitive interest rates. Interest paid monthly and always on time.
24 January 2025
Reply from StreamBank
Thank you for your review. We are incredibly happy that you found our service good and our interest rate competitive. Thanks for saving with StreamBank
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