Some of the best rates for fixed savings accounts out there. The whole signing-up process went well; no issues at all. User-friendly website and smooth experience.
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Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... See more
So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... See more
Company replied
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... See more
Company replied
Company details
Written by the company
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Contact info
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, United Kingdom
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
4.6
Excellent
154 reviews
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Hasn’t replied to negative reviews
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It was easy to set up my new investment.
10 May 2025
A very easy process made easier by the…
A very easy process made easier by the excellent online support
14 May 2025
Their rates are pretty reasonable
Their rates are pretty reasonable. The IT is pretty straightforward to use. It’s a bank so what you want is good rates , easy to get your money back and them not to go bust. So far so good 😂
10 May 2025
Reply from StreamBank
We're glad you've had a good experience with us so far and hopefully you continue to do so.
Reply from StreamBank
Thanks for the positive feedback.
Beware of the sudden phone call!
I like Streambank but I often get a shock when logging into my account. My phone rings instantly with a 6-digit access code breathlessly delivered by an excited female voice with no introduction and then 'I repeat' and so on again and again. It's like those spy films in which top-secret information has to be given quickly before the enemy detects your whereabouts. Otherwise I've had good interest rates in three accounts. They could add a 'Call me now' icon to prevent the phone shock experience.
23 May 2025
Unprompted review
Streambank meets my investment needs.
10 May 2025
Reply from StreamBank
We're glad to hear you're having a positive experience with us.
Reply from StreamBank
We like to think so, and we're glad you agree.
Good company to deal with online or on…
Good company to deal with online or on the phone, competitive interest rates.
18 April 2025
Reply from StreamBank
We're glad you had a good experience using our services. At StreamBank we aim to be accessible and offer good rates.
Have had trouble logging in to check my…
Have had trouble logging in to check my account a few times
30 March 2025
Reply from StreamBank
Sorry to hear you've had trouble. If you need assistance please reach out to us https://streambank.co.uk/support/contact-us thank you for scoring us highly despite the problems you encountered.
Reply from StreamBank
Thank you for your kind words. We're glad you had a good experience with StreamBank.
IT WAS EASY EVEN FOR A MORON LIKE…
IT WAS EASY EVEN FOR A MORON LIKE MYSELF TO MAKE ANOTHER DEPOSIT.
1 May 2025
Reply from StreamBank
We're glad you found our services easy to use as we try to make them as accessible as possible.
Easy to open savings account
Opened a savings account with StreamBank last year, it’s recently matured and after offering a competitive rate for this year I decided to stick with them. The account was easy to open and fund originally, as was transferring to the new rate for this year
10 March 2025
Reply from StreamBank
We're really glad you had such a positive experience and have decided to stick with us. At StreamBank we aim to be competitive and straight forward.
Great company to deal with and respond…
Great company to deal with and respond to my queries very quickly. I would have liked to have a reminder about a 14 day deposit window when renewing a fixed term deposit account. Apart from that would be happy to recommend the company.
3 March 2025
Reply from StreamBank
Great idea, we'll make sure our customers get a reminder in future
Renewal of Fixed Rate Bond
Renewed an existing maturing Fixed Rate Bond for a further 12 months. The rate applied of 4.53% was very competitive / higher than others I compared it with.
18 March 2025
Reply from StreamBank
We're glad you decided to stick with us. We aim to be competitive in the savings market to retain happy customers like yourself.
Reply from StreamBank
At StreamBank we aim to be efficient and helpful in all we do, so we're pleased you had that experience with us.
Reply from StreamBank
We're glad to hear you found us easy to deal with and had a straight forward interaction with us.
Reply from StreamBank
Glad to see you're happy with our interest rates.
Easy banking
Very easy process. Online banking clear and unfussy. Information readily available.
19 March 2025
Reply from StreamBank
We're pleased you found the process easy and found our online banking to be simple.
Reply from StreamBank
Thank you for the positive feedback.
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