I purchased a pair of Kastra safety boots, and they lasted me six years ago, that’s six years of working on building sites in all weather conditions, and they’re only just starting to look worn.... See more
Company replied
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Review summary
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I debated whether to splash out on Strauss stuff as I'm only a DIYer and it is on the higher end money-wise. I have been frustrated with other brands work trousers that are poorly fitting and restrict... See more
Company replied
Placed the order for three sets of work boots however, one pair were quite uncomfortable, having had previously purchased work boots I was a little surprised. Contacted customer service and provided p... See more
Strauss are very efficient, however the packaging is rarely in tact on delivery. Having said that we have never lost any of the order, but the boxes are damaged. I think it's the weight and how they... See more
Company replied
Company details
- Safety and Work Wear Store
- Activewear Store
- Safety Equipment Supplier
- Security Equipment Store
- Uniform Store
- Work Clothes Store
Written by the company
Work shoes, workwear, safety gear – we equip our customers from the skilled trades, industry, and service sectors from head to toe. With a workforce of over 1,700 people in 10 offices across Europe, we are using cutting-edge technologies, state-of-the-art manufacturing, and in-house craftsmanship to engineer not merely workwear but apparel that works.
Contact info
United Kingdom
- 01252 607855
- sales@strauss.co.uk
- strauss.com/uk
4.5
Excellent
9K reviews
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Fantastic quality, excellent service
Ordered trousers for my sons work, they came really quickly, excellent service, the trousers are fantastically made, really good strong quality, will definitely be buying more from here..
29 April 2026
Reply from STRAUSS
Good afternoon Clare,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with our delivery speed, customer services and the quality of our products.
I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Reply from STRAUSS
Good afternoon George,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our products, I will pass on this feedback to the relevant teams for you.
I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Hi,I will returning the order because…
Hi,I will returning the order because trousers which I ordered is too small!Thank you
28 April 2026
Reply from STRAUSS
Good afternoon Alina,
Thank you for your review.
We always appreciate reviews and we will be more than happy to resolve the sizing issue for you or to process the items for a full refund once they are returned.
I hope you have a lovely day.
Kind Regards,
Chay-Benjamin.
Quality boots very comfortable from day…
Quality boots very comfortable from day one well worth paying a bit extra for
28 April 2026
Reply from STRAUSS
Hello,
Thank you for your review. Customer feedback is very important to us and it is great to know that you are happy with our products.
Kind regards, Courtney
well i ordered some items when they…
well i ordered some items when they arrived they were almost falling out the weak thing box from e strauss.
so i had to return them and order the correct size.
When this box turned up it was one item short, so back on the phone and sort out another delivery.
i have been a customer for many years, but recently this muddle has made me think that i should look elsewhere for my work clothes. i do not have the time to sort all these problems out.messed up orders, returns then missing items leading to more ordering.
I hope this does not happen again.
regards
K greenslade
27 April 2026
Reply from STRAUSS
Hello Kevin,
Thank you for your review. Customer feedback is very important to us and I can assure you think will be passed onto our delivery team.
Kind regards, Courtney
Reply from STRAUSS
Hello,
While we strive to ensure smooth delivery, unfortunately, the service quality of the courier is beyond our direct control. Nonetheless, your feedback is invaluable, and we will definitely look into our future communications with Parcelforce.
Kind regards, Courtney
Quality products and a great range to…
Quality products and a great range to choose from.
Accurate size guide and good on line and paper catalog. Low cost for free delivery and prompt dispatch. Very professional company will use again .
28 April 2026
Reply from STRAUSS
Hello,
Thank you for your review, we appreciate your feedback. We hope to see your continued business with us in the future.
Kind regards, Courtney
Reply from STRAUSS
Hello Wreython,
Thank you for your review. Customer feedback is very important to us and it is great to know that you are happy with our products.
Kind regards, Courtney
Great products with lots of choice
Great products with lots of choice. This is our second order of work trousers after the first lot were so good.
Delivery was prompt too.
28 April 2026
Reply from STRAUSS
Hello Annie,
Thank you for your review, we are glad to hear that you are happy with your Strauss experience.
Kind regards, Courtney
Royal Mail parcel service is poor…
Using Royal Mail for delivery can cause delays, very slow.
Everything I have purchased so far has been of good quality.
13 April 2026
Reply from STRAUSS
Hello Paul,
While we strive to ensure smooth delivery, unfortunately, the service quality of the courier is beyond our direct control. Nonetheless, your feedback is invaluable, and we will definitely look into our future communications with Parcelforce.
Kind regards, Courtney
i bought S1 Safety shoes e.s
i bought S1 Safety shoes e.s. Eindhoven low.
very good looking shoes unfortunately worst ever fit, too wide and insoles are awful very uncomfortable. Returned same day via post. Customer service is not good also. they received my return 22.04. 6 days ago and still keep quiet for refund and they claim hassle free return, what a joke.
order X85997101.
28 April 2026
Reply from STRAUSS
Good afternoon Biser,
Thank you for your review.
I apologise that you were unhappy with your experience with Strauss. I will pass this feedback on to the relevant teams for you and if you need any further assistance please contact our customer services team and we will be more than happy to help.
Have a lovely day.
Should further questions arise please do not hesitate to contact us with the following reference number # 7205623.
You can reach us under the following number: 01252 607855.
Fantastic quality of product
Fantastic quality of product, very quick shipping (am in the UK), value for money, and sooooo comfortable!
28 April 2026
Reply from STRAUSS
Good afternoon Steve,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our products, delivery speed and our pricing! I hope you have a lovely day!
Kind Regards,
Chay-Benjamin.
Reply from STRAUSS
Hello Rodney,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith
Reply from STRAUSS
Hello Mark,
Thank you for your review.
We are happy that you love our products and that you found our service to be great. We look forward to your continued business.
Kind regards,
Jamie
Strauss chainsaw trousers
Quick delivery in a robust box if a little oversized
The chainsaw trousers are very good value for money and not too bulky too wear with plenty of pockets. My workmate was so impressed he ordered a pair for himself to replace his Stihl trousers.
The waist sizing is very generous I am a 34” waist but they feel more like a 35”. Overall very impressed and would recommend
27 April 2026
Reply from STRAUSS
Hello Kevin,
Thank you for your review.
We are happy that you love our products and the delivery service was great. We look forward to your continued business.
Kind regards,
Tanith
Shoes arrived safely and on time
Shoes arrived safely and on time. Very happy with comfy shoes.
27 April 2026
Reply from STRAUSS
Hello Darren,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith
Reply from STRAUSS
Hello Carl,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith
Unfortunately returns system did not…
Unfortunately returns system did not work and ended up paying.
27 April 2026
Reply from STRAUSS
Hello Mark,
Thank you for your review.
Our exchange process is to issue a refund for the returned items, and then we will create a new order for the exchange items, for which we will send a payment link via email. This process is detailed at the top of the returns form included in all of our parcels, and can also be found on our website: https://www.strauss.com/uk/en/Service/Exchange
If you wish to receive further help with our returns/exchange service, please do not hesitate to email us to sales@strauss.co.uk or call 012525 608855 and a member of our team will be there to help.
Kind regards,
Jamie.
Excellent service…
Great information great customer service when you ring and great products! Though I did need a size smaller on the safety trainer!
Posted straight away packaging lovely, very pleased
27 April 2026
Reply from STRAUSS
Hello Hayley,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith
Great work shoes I brought for my other…
Great work shoes I brought for my other half. Look nice and he said they are so lightweight and comfortable. He would buy more when needed.
27 April 2026
Reply from STRAUSS
Hello Jackie,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith
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