I’ve ordered from StrapsCo before to replace deteriorated bands on several vintage Victorinox Swiss Army watches and was very happy with the new bands. Today I ordered another band for one of my newer... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company
Satisfaction guaranteed

35 Gateway Dr, Ste 100, 12901, Plattsburgh, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from StrapsCo.com
Considering the prolonged issue I had with exchanging my initial order for the proper size, my experience was very positive. I have recently taken to horology and watch building and modification. I am still learning and didn't fully understand how to properly size the the bands for my newly built. They worked hard to assist me in selecting the proper size band for my wrist. The bands are of excellent quality. I'm am currently waiting for the arrival of my 3rd order. It is with my strongest endorsement that I recommend Strapco.

Reply from StrapsCo.com
Easy to use website and really great customer service!

Reply from StrapsCo.com
Very prompt and reliable service, High quality products.

Reply from StrapsCo.com
Prompt delivery!
Love the designs!
Great customer service!
Can’t judge the quality yet as they are new but so far the fit is perfect.

Reply from StrapsCo.com
I am waiting from 23 days already. Very bad delivery service

Reply from StrapsCo.com
I love the product. I originally had an issue returning my first order but the company made it right and kept my business.

Reply from StrapsCo.com
I have ordered several straps from strapco. Good quality and professional Company

Reply from StrapsCo.com
Love these straps and their service is second to none.
I have a small wrist so I've always had 'long strap' issues. I love that they have short status as an option. I just wish they had more! I'm looking for a pink short strap but didn't find it.... I'll keep looking at they do add selection fairly often.

Reply from StrapsCo.com
The straps I received elevated my watches and I couldn’t be happier!

Reply from StrapsCo.com
The Strap Adapter works great to be able to get the band I wanted for my FITBIT Inspire 3. Products are quality and look great. I have purchased straps here for years. The straps outlast the fitbits but fitbit never makes them compatible if you purchase a newer FITBIT so the strap adapters are a great idea! A tracking system for package once mailed would be helpful.

Reply from StrapsCo.com

Reply from StrapsCo.com
I have ordered several straps from them. They have a great selection, the ordering process is really easy, and what I ordered fit perfectly on my watch and looks great.

Reply from StrapsCo.com
I was looking for a steel mesh magnetic strap for my Galaxy Ultra, Like I got from you for my Fitbit, but you didn't have one. I did however find a couple of other useful accessories.

Reply from StrapsCo.com
Update: I just heard back from the company and they issued a refund for the second unworn strap. Although it should not have been denied in the first place, I do appreciate that they made it right. I would still caution folks about buying from them unless you absolutely know the straps will work for the watch(es) you have.
Original review: I ordered 2 watch straps and got 1 free. I put each of the straps on a watch for less than a minute and realized they did not work on the watch. So I immediately packaged all 3 back up and sent them back. Instead of getting a refund for both purchased straps, they only refunded 1 and said the other was "worn". That is a total lie. It was NOT worn. It had only been out of the package for less than 5 minutes before it was put back. This is a total scam. I do not recommend buying from them. Their "guarantee" is a lie. This company is not reputable.

Reply from StrapsCo.com
I have made three orders now and received one . The first order I received was awsome I like the carbon fiber bands . I figured out there there's thick and a thiner version, the thinner version works with the butterfly buckle from some one else. ( an idea for you folks) keep up the good work I will order from you again

Reply from StrapsCo.com
Good site with pertinent info and fast responses

Reply from StrapsCo.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.