Ordered a pool, while going to build I soon realised it was missing the support legs. Contacted the company and I was swiftly offered a refund, received within a few days. Can’t fault company I will o... See more
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See what reviewers are saying
I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... See more
Company replied
Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol. But no, I got... See more
Company replied
I ordered a Christmas gift from Straight 2 You. They had the best price I could find for the particular item. They despatched quickly with tracking. The parcel arrived with the outer box squashed and... See more
Company replied
Company details
Written by the company
Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.
Contact info
Lancashire Way, PR2 5PB, Preston, United Kingdom
- Sales@straight2you.co.uk
- straight2you.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Reply from Straight2You
Good experience
Quick delivery, well packed to survive delivery intact. Reasonable price. Would shop there again.

Reply from Straight2You
The products are perfect
The products are perfect, the prices are reasonable, the delivery is very fast, it would be nice if you could buy the cards not only in packs but also individually.

Reply from Straight2You
Love this company
Love this company, they sent s free gift with my first order. Very reasonable prices, just had to buy from again!

Reply from Straight2You
Quick delivery
Quick delivery, item as described and best price i found online! Would use again!

Reply from Straight2You
Efficient and helpful staff.
Product was delivered earlier than expected. Any online queries were answered very promptly. A small part was missing. We rang the number given and talked to a few helpful folk and the part was posted out ASAP.

Reply from Straight2You
Fantastic customer service!
Fantastic customer service!!
Had a faulty item ( manufacturer issue) and they changed it straight away . Great communication ( you can speak to actual human beings ) and just really good customer service which is refreshing these days I also messaged them regarding delivery before I placed an order and got an instant reply… which again shows the great service. First time I have used them , and 100% be using them again.

Reply from Straight2You
Bought 2 paddle boards from…
Bought 2 paddle boards from them.customer service has been absolutely amazing! One paddle board unfortunately had a wee hole in it, got sent a replacement straight away no issues! Highly recommend this company, it’s so refreshing dealing with people that actually have their customers best interests at heart and are truly helpful.
A perfect shopping experience A+++++
I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box.
I received regular emails which kept me updated every step of the way and I received the houses quickly in sturdy packaging.
I am delighted with the items and the transaction was perfect from beginning to end so I wouldn't hesitate to shop here again.

Reply from Straight2You
Tysm for the package
Tysm for the package, seven formula one cars all in perfect condition, also a speedy delivery ordered on 31/12/24 and came 4/1/25

Reply from Straight2You
Fast delivery no problem at all will be…
Fast delivery no problem at all will be use again

Reply from Straight2You
Good value
I was sceptical as I'd never used this site before so I only placed a small order. However I'm happy to say all items orders were delivered and a great value price thank you

Reply from Straight2You
Great Customer Service
I ordered from here and had a hiccup with delivery but the customer service team were amazing, quickly fixing the issue and also refunding my postage. Will be purchasing again highly recommended

Reply from Straight2You
EXCELLENT COMPANY
Where do I start. This is the best customer service I have ever come across. I bought a Helly Hansen winter coat March 2024. I wore it this month and noticed a few teeth from the zip missing. I emailed customer service last Tuesday evening, they replied straight back and a new coat was sent out, a return label was emailed to me and I received my coat today. One happy customer.

Reply from Straight2You
Received my order with many thanks
Received my order with many thanks, can't wait to order my next lot of Disney diamond art,
Fast + efficient delivery service keep up the good work
I am still waiting on my package
I am still waiting on my package , I got an email saying it’s been sent back to the sender , I haven’t had an email saying if it’s getting sent back out or if they have even got it , I tried emailing a million times and it won’t send

Reply from Straight2You
Great service my order was sent back…
Great service my order was sent back twice by Royal Mail but this company were very good reposted my order straight away very pleased with there service

Reply from Straight2You
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