I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... See more
Company replied
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See what reviewers are saying
Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol. But no, I got... See more
Company replied
I ordered a Christmas gift from Straight 2 You. They had the best price I could find for the particular item. They despatched quickly with tracking. The parcel arrived with the outer box squashed and... See more
Company replied
Very rarely do I leave reviews, but I consulted TrustPilot as had no experience of this company and thought it only fair to record a very positive experience. I bought Wicked toys, readily available i... See more
Company replied
Company details
Written by the company
Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.
Contact info
Lancashire Way, PR2 5PB, Preston, United Kingdom
- Sales@straight2you.co.uk
- straight2you.co.uk
4.7
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordering was super easy & was kept in…
Ordering was super easy & was kept in the loop regarding delivery. This is a Christmas pressie for my granddaughter so haven't opened it all up, looks great though, so thankyou ☺️
27 October 2025
Reply from Straight2You
Hi Amanda,
Thank you for the positive review.
Regards,
Straight2You
Reply from Straight2You
Thank you for the positive review.
Regards,
Straight2You
Looking for something different something a little bit different or a…
Looking for something different or a maths loving woman. Found this web site through a search and thought she’d like the prime number puzzle. It was a present and she has now received it. She loves the idea but has yet to play.So far so good!
29 September 2025
Reply from Straight2You
Thanks for the positive review.
Great products delivered on time.
26 September 2025
Reply from Straight2You
Hi Paul,
Thanks for the 5* review.
Regards,
Straight2You
Product arrived on time and is exactly…
Product arrived on time and is exactly as advertised.
We’re extremely happy with our purchase.
24 September 2025
Reply from Straight2You
Hi Bianca,
Thanks for the 5* review. We hope to see you again soon!
Regards,
Straight2You
Very good goods arrived as per delivery…
Very good goods arrived as per delivery slot
24 September 2025
At first disappointed but cannot fault the customer service
I wasn’t impressed at first with the item I received as they sent me the science kit without the originally box therefore some items were damaged and the item was unable to be gifted as I hoped to. I reached out and sent photos of the delivery I received and the staff were very apologetic and quick at responding to my concerns. They also sent out a free gift with the new science kit I had originally ordered as a goodwill gesture, this was sent special delivery therefore came very quickly too.
11 September 2025
Unprompted review
Amazing customer service and fast…
Amazing customer service and fast delivery. Unfortunately the first order we did did not come as expected and was damaged as a result of packaging. However once contacting customer service they resolved this very quickly.
11 September 2025
Unprompted review
Reply from Straight2You
HI Beth,
Thanks for the positive review.
Regards,
Straight2You
Reply from Straight2You
Hi Shaun,
Thanks for the positive review.
Regards,
Straight2You
Superb service all round x great…
Superb service all round x great products and excellent value for money
26 July 2025
Reply from Straight2You
Hi Carol,
Thanks for the positive review.
Regards,
Straight2You
Best ever
Brilliant experience keeping in touch.
Know who to speak to. Best company ever
28 July 2025
Reply from Straight2You
Hi Alix,
Thanks for the positive review, we're happy to hear you've had a good experience.
Regards,
Straight2You
Reply from Straight2You
Hi Claire,
Thanks for the positive review.
Regards,
Straight2You
Excellent product and great service as…
Excellent product and great service as well as the delivery.
25 July 2025
Reply from Straight2You
Hi Sally,
Thanks for the positive review.
Regards,
Straight2You
Received wrong item
I have used your website before to order Disney 100 stickers and it was great! This time I ordered 5 packs of the Harry Potter stickers and instead received Disney ones. I emailed twice, no response and contacted you via your website and still NO RESPONSE. Its been a week now. Does anyone answer emails??
Edit: I have been constantly checking my spam/junk and there hasnt been a single email from yourselves come through as of yet. I have also checked my emails on different devices and still nothing. My storage space isn't full either.
24 June 2025
Unprompted review
Reply from Straight2You
Hi Siobhan,
We have responded to both of your emails. Our first response was sent on Monday 30th June and the 2nd response was sent 1st July at 15:23. Please can you check your spam/junk folder. Alternatively, please call us on 01772 708129.
We aim to give the best customer service as possible to customers, so are disappointed to see you have left a 1-star review, despite us responding to your emails and there simply being a communication issue with emails going to your junk folder. One of our colleagues is going to attempt to contact you again today (2nd July) to try and resolve this.
Edit: We have tried to contact you again this morning (2nd July) to the email address you have contacted us from. This obviously is not working for some unknown reason, please can you call us so we can resolve this? We do not have any other contact details for you.
Kind regards,
Straight2You
Avoid!!!
Avoid. A scam website. Sent me an entirely different product, ordered a doll, received a train of much less value, wouldn’t send the doll until I return the train, that I didn’t even order (which I have no problem returning, I didn’t want the train)
13 June 2025
Unprompted review
Reply from Straight2You
Hi,
Thank you for leaving a review,
We can assure you that we are NOT a 'Scam Website'. We have had an extraordinary amount of orders recently and your order was mistakenly sent out with the incorrect product.
Our customer service team has been in contact with you to try and rectify this. We have sent you a returns label to return the incorrect product to us, and have also sent out the correct item for you.
We pride ourselves on giving customers the best experience possible. If customers have the very rare issue, such as in this case, we will always aim to rectify this swiftly once we have been notified.
We are disappointed that you have left a 1-star review, but please feel free to get in touch with us directly if you wish to purchase from us again and we will aim to help you as best as we can.
Best regards,
Straight2You
Great service & good prices
Great service. A1 products which arrived quickly and well packaged.
Individual Disney 100 crystal art stickers at a fab price.
28 April 2025
Reply from Straight2You
Hi Diane,
Thanks for the positive review. We hope to see you again soon.
Regards,
Straight2You
Reply from Straight2You
Thanks for the positive review.
Regards,
Straight2You
Good experience
Quick delivery, well packed to survive delivery intact. Reasonable price. Would shop there again.
25 April 2025
Reply from Straight2You
Thank you for the positive review. We're delighted to hear that you enjoyed your buying experience and hope to hear from you again soon.
Regards,
Straight2You
The products are perfect
The products are perfect, the prices are reasonable, the delivery is very fast, it would be nice if you could buy the cards not only in packs but also individually.
24 April 2025
Reply from Straight2You
Hi,
Thanks for the positive review. We are planning to release the stickers individually at a later date, so please keep checking the website for updates.
Regards,
Straight2You
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