Excellent email presales support and through to ordering. When the log burner arrived (Salamander hobbit non DEFRA) we were just like WoW! beautifully packed in a proper wooden transport container an... See more
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Stove Supermarket is a one-stop stove shop, offering a massive range of wood-burning, multi-fuel, gas, and electric stoves; a selection of outdoor living products, from pizza ovens to bbq's; flue pipes, flue liners, and twin wall flue systems; hundreds of stove spares, stove accessories, open fires, and much, much more! We have everything you need to install, maintain, and enjoy your new or old stove. All available online and under one roof.
Snydale Road, S72 8RP, Barnsley, United Kingdom
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Replied to 35% of negative reviews
Typically replies within 1 week
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Easy to use website and was able to find exactly what I needed. Arrived earlier than expected too. Thank you.

Reply from Stove Supermarket
Great service and communication.
Product was spot on and well packaged. Definitely use again.
arrived well packaged, fast delivery and good price .will buy from company again ......
Ordered a replacement Woodburning stove glass to replace a broken one .
Order was posted the next day
Arrived on time, well packaged
Brilliant service

Reply from Stove Supermarket
Such excellent customer service. Very helpful and very quick delivery.
Even though you didn't have it in stock (glass for parkray),you sent it out ASAP, express delivery which was great.
Thank you, one happy customer.
Expert in identifying what we needed and efficient in processing the order and delivery. Thank you.
Good price for quality product,
Received 1 day after order,
Good service
Well packed
Stove was as described and at a fabulous price. The service was excellent, had a call to arrange delivery and was delivered on time, driver was very accommodating and we got into the garage. All we need now is to get it fitted.

Reply from Stove Supermarket
Simples. Order baffle and firebricks, arrive 3 days later, well wrapped. What more can I ask for?
All the items turned up but the baffle plate was different than the original one. Called and was told that’s the “new” version. Installed it and it looks a bit off. Awaiting the royal estate to confirm if they are acceptable.
Good price, timely and accurate communication and items arrived when stated. Good customer service sorting out an admin error from Ian. Highly Recommend.
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