Excellent email presales support and through to ordering. When the log burner arrived (Salamander hobbit non DEFRA) we were just like WoW! beautifully packed in a proper wooden transport container an... See more
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Stove Supermarket is a one-stop stove shop, offering a massive range of wood-burning, multi-fuel, gas, and electric stoves; a selection of outdoor living products, from pizza ovens to bbq's; flue pipes, flue liners, and twin wall flue systems; hundreds of stove spares, stove accessories, open fires, and much, much more! We have everything you need to install, maintain, and enjoy your new or old stove. All available online and under one roof.
Snydale Road, S72 8RP, Barnsley, United Kingdom
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Replied to 35% of negative reviews
Typically replies within 1 week
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They have help me find the parts in needed everytime.
I had an enquiry about my delivery, and gave me the secure that I had all id ordered. Iv recommended to other log and multi fire owners of Stove Supermarket

Reply from Stove Supermarket
Efficient, polite, good value and quick to respond by sending the item at once.
Thanks

Reply from Stove Supermarket
Easy to use website and my order was delivered the next morning. This was the fastest delivery I have ever had, and at no extra charge.

Reply from Stove Supermarket
Top quality service. A mix-up in the payment meant that I had paid twice.
The next day, I was called by Richard, who immediately cancelled the extra Order, and I received a full refund. All before I did anything. And prompt delivery. Highly recommend.

Reply from Stove Supermarket
Quality product delivered timely by friendly courier.
Cheaper price than original supplier. My only issue was the cost of delivery to Northern Ireland. It was £25 either for single item or multiple. I bought items that I didn't need now but got for future use and that's why I gave 3 stars. I ended up having to send it to a relative in mainland who is coming to visit later in the year. I will give an update on contents when I receive the parcel.
In saying that, the delivery was good, 2 days and kept well informed by shop and FedEx.
excellent service from start to finish,good customer service by phone and e-mail,items arrived real quick,
products are quality and great value prices.
Helpful and polite advice and service, reasonable prices and prompt delivery.
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