Excellent email presales support and through to ordering. When the log burner arrived (Salamander hobbit non DEFRA) we were just like WoW! beautifully packed in a proper wooden transport container an... See more
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Review summary
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Stove Supermarket are one of the best companys I've every used online - and I buy lots online. Helpful, prompt friendly communication, quality stove components, very competitive price, any problem (n... See more
What makes a good online company that sends goods in the post , that if something gets damaged it gets sorted very quickly , this company ticked all the boxes . Fast and efficient service .
Company replied
Have refurbished my Clear View fire with all items bought from Stove Supermarket. Best prices on line. Quick turnaround and delivery. Had an issue with the grate and inner riddle plate, didn’t move or... See more
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Company details
Written by the company
Stove Supermarket is a one-stop stove shop, offering a massive range of wood-burning, multi-fuel, gas, and electric stoves; a selection of outdoor living products, from pizza ovens to bbq's; flue pipes, flue liners, and twin wall flue systems; hundreds of stove spares, stove accessories, open fires, and much, much more! We have everything you need to install, maintain, and enjoy your new or old stove. All available online and under one roof.
Contact info
Snydale Road, S72 8RP, Barnsley, United Kingdom
- 01226 816 051
- sales@stovesupermarket.co.uk
- stovesupermarket.co.uk
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 week
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Prompt efficient service
Prompt efficient service, fair price. Wish I'd known I also need to replace side bricks in order to get the old baffle out...
3 August 2026
Relatively fast delivery (not Amazon so…
Relatively fast delivery (not Amazon so expected) as I was waiting to complete my stove refurbished.
3 August 2026
Actually got to speak to a real human…
Actually got to speak to a real human being.
Easy to order and it arrived on time.
3 August 2026
Good company and item but very high delivery costs
Easy to order and item as expected, with delivery in good time.
However the very high delivery price of £24.99 to Inverness area is pretty unheard off nowadays and the reason I have given a lower rating.
Unfortunately the item I needed could not be sourced elsewhere so I had no option but to the extra £24.99 for a £73 item.
3 August 2026
Reply from Stove Supermarket
Thanks for taking the time to leave us a review. We’re pleased to hear you found the ordering process easy, the item was as expected and that it arrived promptly.
We completely understand your comments regarding the delivery cost to the Inverness area. Unfortunately, some of our delivery charges are higher for certain parts of Scotland due to the additional courier costs involved. We appreciate that £24.99 is a significant amount, especially on a £73 order, and we’re sorry this affected your overall experience.
We’re glad we were able to supply the part you needed, and we really appreciate your custom and honest feedback.
Kind regards,
Stove Supermarket
Excellent Service
Emailed query answered quickly, ordering online easy with delivery as promised - superb experience!
3 August 2026
Really simple process and arrived so…
Really simple process and arrived so quickly. All ready for winter 🥶
3 August 2026
Great servive
THe wrong size glass was initially sent, but this was resolved quickly and efficiently and with no additional cost to me
29 July 2026
Great service
Great service. I had some issues with the delivery package, but a quick call to the sales team sorted this out, no quibble. I will definitely visit this company again when I need more spares/parts for my Morso Dove.
31 July 2026
Riddle bars
My order arrived quickly, well packed and fitted straight in to my log burner, This is my second time using this company and if I require anything else for my fire I wouldn't hesitate to use again.
29 July 2026
Log fire spare parts
Stock most selection of parts good value and very fast delivery will use this company again
6 July 2026
Brilliant product my morsq stove is all…
Brilliant product my morsq stove is all ready new firebricks and polished
24 July 2026
Quick delivery and excellent product.
24 July 2026
Sove Supermarket are a superb company.
The usual exemplary service from Stove supermarket,
I cannot recommend this company highly enough.
24 July 2026
Glass for door
Easy to find correct item on website and easy to pay and quick delivery. Item packaged well and fitted! Thanks
28 July 2026
Great communications from start to end
Great communications from start to end.
Little issue with FedEx delivering it to the wrong address but this was not Stove Supermarkets fault and they continued to help me locate the parcel.
29 July 2026
Very happy very professional will be…
Very happy very professional will be ordering in the future thank you very much
29 July 2026
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