StovesAreUs Reviews 6,249

I had a question about the length of the cable for the fire and it was replied to very quickly and once I knew it was long enough ordered the fire and surround. The delivery was spot on with a phon... See more

StovesAreUs are supherb. Easy to order and excellent delivery times and slots. Needed to order the register plate and flu pipe as I did forget (well the fitter said he would source them). Called th... See more

Fire works very well, delivery experience was interesting vehicle was a lot large than I was lead to believe being used but sorted it out by meeting vehicle down the road. But I'm lucky that I'm fit a... See more

I found the company on the net, good adverts, great choice and advice. The prices are very competitive indeed and with the offer to match where they can it was a good starting point. I rang and go... See more

Advertised a product that was not in stock and offered a price match and beat it by £10 which when asked they couldn't match as it was "a very good price" by other retailer. When questioned Jake... See more

I love it. It looks stunning in the lounge and has completely transformed the space. The flame effect is realistic and cosy, creating a warm and inviting atmosphere even when the heating isn’t on. It’... See more

The website was very easy to navigate and we placed our order quickly. Having only seen photos of the product we were a little apprehensive regarding the quality but were very pleased when we unpacke... See more

The Dimplex Portland fire surround arrived and I was extremely pleased with the quality. The finish and detailing was excellent even down to the notches cut in to both sides to allow the cable to... See more

A friend who lives in Ivybridge recommended StovesAreUs and I was not disappointed. Great amount of choice available, delivered promptly by a carrier who actually brought the stove down the drive an... See more

The electric fire I wanted was stocked by Stoves Are Us but I needed more information I rang the company and spoke to a very efficient lady who answered all my questions. She was very knowledgeable ab... See more

Website was easy to navigate. Delivery was a little later than expected, but I was kept informed of progress. Staff were pleasant and helpful. The stove that I bought seems to be very well made, and... See more

The ordering & payment was straight forward & easy to do, but the follow up of the promised notification of dispatch & delivery were non existent. No communication whatsoever, the fire just turned u... See more

We carefully considered which fire suited our setting and spotted it at a good price online with Stovesareus. We easily purchased online and the fire was delivered within a few days complete with inst... See more

Thank you for your efficient and prompt service - my Dimplex Evandale Pebble Electric Stove has taken its place beautifully. The fire effect is stunning and the stove is just the right size for the sp... See more

Would recommend this company to everyone. Big shout to Matty, Jamie and Dan who I’ve dealings with. Had and issue with delivery ( No fault of the company) They have been nothing short of excellent !... See more

Delivered only to front door of house & no further, not even over door step, leaving one 80 year old lady to manhandle it through the door of a bungalow. Otherwise very pleased with fire even though... See more

This company was very efficient to deal with. I had a concern about the delivery and they contacted the company who were delivering the stove which I found extremely useful. The person I dealt with... See more

Delivered exactly as described in perfect condition. Extremely well packaged. Ordering was easy and seamless . Delivery was arranged for a date convenient to us and arrived on time. Delivery company l... See more

Had my stove delivered today and would like to say a massive thank you for your service. We love the stove really please with from order to tacking and then delivery. I will be very happy to recomme... See more

Great experience. Sales team were very friendly and helpful, and the stove we bought performs as well as it was described. Good, honest and reliable service throughout.

From first enquiry to final delivery StovesAreUs were a most professional company. Living in the south of England it seemed plain daft to order from a company so far away. Reason being that local firm... See more

Competitive prices and a good range of products. Log burner we bought arrived on schedule and customer service was very friendly and efficient. Very happy with the log burner and the whole process

The multi fuel stove arrived on the expected day, it was well packed and in as new condition underneath. It looks strong and robust and great value for money .

Placed an order online. They took my money and then emailed to confirm order, with a small footnote in the email saying out of stock. There may be a wait for product. They don’t even bother to call,... See more

Very helpful on the phone to guide purchase of the right electric flame effect stove Expensive purchase so wanted it right! Delivered with care and attention Very happy ! Many thanks

Ordered an Aga Stove and it came within 2 working days. Excellent service and was dropped off inside my house. Definitely recommend.

Our fire was delivered sooner than the expected date which was great and the item is of excellent quality. The communication from both the company and the transport company was 1st class.

Good choice of stoves at fair prices, I did find mine for less after purchase, but stoves would have matched it if found before

We are so pleased with our new stove, which was delivered beautifully packed on a pallet on exactly the day promised.

Great service. My stove arrived on day that I asked. Well packaged and more or less ready to use straight out of the box. Very pleased with bioethenol stove. Gives out great heat just what we were loo... See more

Wasn’t too expensive. Service was great! Stove is placed in our inglenook fireplace where it looks good & heats up the living room very quickly!

We ordered an induction hob on 4 February. We needed one that would fit the specific cutout in our worktop, and before ordering we paid an electrician to make sure that the model we were ordering woul... See more

Well I’ve not opened my product yet as my gas engineer is busy regarding the ordering and delivery very pleased with it all

Lovely fire, really impressed! Came the day before expected but received a call to make sure it was ok which it was. Great service thank you

Excellent service quick delivery and very helpful with communication. Price matched and extra off what more could be said

Great price and the latest quiet and more energy efficient model of A/C. Delivered very quickly. Highly recommend.

Amazing service,stove easily ordered,paid for & delivered on time in a fantastic crate, no damage no problems.

Arrived on time ,very helpful the fire is just as described we are very happy with the fire would recomend the fire and stovesareus.

We were looking to replace our wood burner with a gas fire. We found exactly what we were looking for on StovesAreUs website, we ordered Saturday evening and selected a delivery date for Tuesday, it... See more

Everything was delivered as promised and on time. Couldn’t fault the fire Would definitely recommend them and would purchase again if I had a requirement

Bought a Firefox 5 eco gas stove in January, fitted beginning of February and it's a nightmare. Poor heat output so having to have it constantly on full, aswell as central heating, had the chimney cow... See more

Very prompt service, probably to their detrimental. I ordered a smoker, they stated it'd be 6 weeks to delivery but arrived a few days later. Obviously this is excellent, but did create a headache tha... See more

Brilliant service from start to finish. Easy to use website and order. Delivery was equally as fantastic.

Fantastic product. They better than price match. Slight delay in expected delivery, but this was over the Christmas holiday period and customer service and communication from them was excellent. High... See more

Good information provided about fire. product was ordered with immediate confirmation and delivered within a couple of days

I was all set to order when I noticed that they only deliver to the front of the property. I emailed to see if they would be able to carry a cooker up a flight of stairs to the first floor of the hou... See more

My stove arrived quickly and was very well packaged. It’s a lovely stove, very realistic and is perfect in my sitting room.

The flues pipe don't fit properly, also the delivery came on two separate days so I had to stay in waiting for the the flues pipe to come and I lost a days wages. Would i recommend i don't really... See more

Buying easy and deliver was so quick ! The cooker came so well packaged and a great delivery, Thank you

I wanted to discuss with an expert the flue liners associated with open fire. The helpdesk was not interest, tried to get rid of me twice saying they didn't sell open fires! Third time they gave the... See more

The oven is good quality and was packaged well on arrival. Please note that they use a delivery service who will only bring your oven to your gate on the kerb. This wasn’t clear at all when we ord... See more

Pleased with our purchase. Kept well informed about delivery. Well packaged.

Stove arrived damaged twice. Not the fault of the company but both times they aimed to resolve. Very helpful team. Would certainly use again. Thanks

Excellent service, had issues with spacer new sent almost straight away