Ordering easy, lots of useful guides, hits, tips online; delivery quick and efficient for both samples and order. Customer service fantastic, rang me before my order was despatched to advise that som... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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quick easy to order service. Good communication via emails which helped me to choose the excellent Lusso LVT flooring range - a bit more of an effort to lay down click system but we'll worth the extr... See more
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My experience from start to finish with Stories Flooring has been excellent. They were super responsive to all my questions on the flooring I chose. I also ended up needing more flooring and they we... See more
Company replied
This product is ideal for what I needed. It offers a good barrier for my floor which is great for cleaning with a damp mop. Make sure when cutting you use the appropriate tools, personally I got on we... See more
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Company details
Written by the company
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Contact info
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, United Kingdom
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 week
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Reply from Stories Flooring
Hi Arkadiusz,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Chris was great and delivered a very…
Chris was great and delivered a very high quality flooring at a very good price
A*****
19 January 2026
Reply from Stories Flooring
Hi Hussain,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent service today from Chris
Excellent service today from Chris! Answered my query quickly and professionally and got everything sorted within a few minutes. Great deal on the high quality flooring. Would use them again!
21 January 2026
Unprompted review
Reply from Stories Flooring
Hi Andrew,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Reply from Stories Flooring
Hi Andy,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Ordered sample and it arrived promptly
Ordered sample and it arrived promptly. Product looks very good
15 January 2026
Reply from Stories Flooring
Hi Karen,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very good experience in everything
19 December 2025
Reply from Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Service and delivery
The service was brilliant ordering was no problems on the sample and got very quick delivery.Well done
14 January 2026
Reply from Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Super LVT at great price
Great services from visit to ordering which was really simple. Product is high quality and looks great down. Highly recommend
8 January 2026
Unprompted review
Reply from Stories Flooring
Hi Alison,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
the free samples were delivered very…
the free samples were delivered very timely and was easy to order online.
11 January 2026
Reply from Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Reply from Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Free Samples
We sent off for free samples. They arrived within 48hrs. Would not hesitate to order my floor from them.
11 January 2026
Reply from Stories Flooring
Hi Colin,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Chris was very friendly &…
Chris was very friendly & helpful…definitely I will be using them again.
11 December 2025
Reply from Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great communication
Exemplary service from Stories, will use again in the future for sure
23 December 2025
Reply from Stories Flooring
Hi Pete,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Lusso Florence Coffee Oak Flooring
Excellent price and quality. I've paid less for solid Oak flooring than what it will cost me for engineering one from the shops in my area.
Keaton was very kind and replied to all my question. I am a women with no previous experience shopping flooring.
Very happy with my purchase.
Thank you yo all team.
22 December 2025
Unprompted review
Reply from Stories Flooring
Hi Svilena,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Reply from Stories Flooring
Hi Darryl,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great engineered-wood flooring
Great engineered-wood flooring, delivered on time, with responsive customer service. Kenton was very helpful in helping me understand and order all the necessary bits and was very proactive in resolving a slight hiccup with the delivery.
30 December 2025
Unprompted review
Reply from Stories Flooring
Hi Harsha,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Reply from Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Terrible
Terrible. Quality of product. Nothing like sample. Had to return 35 Packages.
28 November 2025
Reply from Stories Flooring
Hi Andrew,
Many thanks for the feedback.
Collected, refunded without charge. Apologies for any inconvenience
Gareth
Very helpful advice on phone
Very helpful advice on phone . Good quality and price .
26 November 2025
Reply from Stories Flooring
Hi Claire,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The staff were very helpful and plenty…
The staff were very helpful and plenty to choose from
23 September 2025
Reply from Stories Flooring
Hi Philip,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
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