The products are brilliant really well made. The one thing that really stands out with WARLORD games you can tell they have a core emphasis on excellent customer service. Weather my order be online, b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company and great product
A great company that produces a top tier product.
It came well protected and in a timely manner and, as a bonus, had an extra sprue as well.
Cannot recommend Warlord enough, they're a fab company.
very quick at sending your stuff out…
very quick at sending your stuff out what you have ordered and it's a very good product that you are selling
Almost too extensive range of quality…
Almost too extensive range of quality products! Bought a PDF publication - received immediately. Other products turn up by post within 48 hours, excellent service.
Can't beat their customer service
Great communication when I was emailing Warlordgames and really helpful too. Great customer service, friendly, helpful, patient people there that go out of their way to help. Thank you Warlordgames I appreciate you.
Very helpful with the order
Very helpful with the order. Being able to order over the phone is a great help, unlike some stockists who want you to order on line, not taking into consideration people like me who can't. Their loss warlords gain.
Delivery
Delivery, packaging, postage, everything was just perfect 👌. Definitely my favourite website.. wish I had more money to buy everything..
A quality British brand 🇬🇧
Warlord Games continues to improve its products year on year while always delivering first-class customer service!
prompt delivery
prompt delivery, very well packed, bonus item was an awesome surprise
Excellent shopping experience
A speedy delivery that arrived well-packaged. The store is easy to navigate and stock levels were good, enabling me to purchase exactly what I was after. The only minor niggle was that there was no indication how long basic UK shipping would take.
great products and prompt delivery
Excellent service as always
Excellent service as always, very helpful and always interested in the customers personal hobbying
Always Great Service Experience
Always experience great service & free gift & card from whoever packed the order a nice touch. Excellent products that are improving all the time - eg new plastic & resin sculpts. Decent prices especially with sales & when combined with Warlord Medals. Will continue to purchase from Warlord.
It all arrived on time a few days ago
It all arrived on time a few days ago. It looks very good, BUT apart from inspecting the contents, I haven’t constructed any of it! The 4 stars are in hope of what I’ve bought,and my initial impressions. This may get revised (up or down, when I get the time to use them).
The last star is held back as a protest to this automated review spam. FFS, if you want to review the fulfilment process then fine have 5*.
However, I expect you really want us to review the product, in order to influence future purchasers. Ok a word to the wise! Recognise that some people have day jobs and cannot truthfully review your products in your timeframe.
To get a proper meaningful review, you need to wait for at least 4 weeks or more. Anything less is verging on harassment, and will be appropriately responded to. It does get REALLY irritating, to be chased like this, which may adversely affect future reviews.
I’m not expecting this to be published, but do take the comments on board. Your subcontractor AI spambots need to know the difference between delivering a fully formed final product, and a kit that requires assembly!
FYI AI spambot, whenever I get spammed for reviews in an INAPPROPRIATE timescale, it going to be 1, or 0, if available.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





