My personal experience with them has been a mixed one to say the least. Although these's were a short stay in the US market, but during that period the assistance that period the assistance that I got... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience has been nothing but great for the pricing offered. TPO support was necessary at the outset (two years ago), but has been unnecessary ever since. My voicemail alerts on iPhone SE were... See more
Pros: The pricing is excellent. TPO donates to charities. Rarely an issue with signal or data strength. Con: No chat customer service. If you live alone or need your service before friends/fa... See more
I bough three Moto g5 plus unlocked phones from Costco and inserted TPO SIM cards. Phone works great. Calls connect. Unfortunately, picture texts do not load. Cannot send or receive photos. Service... See more
Company details
Information provided by various external sources
TPO was started by three friends sharing a common vision. To transform something that people use everyday, their mobile phones, into a force for good. They launched it in late 2012 in the UK and it's been growing ever since. In January 2014, Jimmy Wales, the founder of Wikipedia, joined the company. Our goal is to raise billions for good causes worldwide, delivering goodness with every connection made. 10% of customers’ mobile bill is directed to their cause or charity of choice at no extra cost to them.
Contact info
Fast customer service answer
Fast customer service answer. Good cell plans.
I have absolutely no problems with TPO …
I have absolutely no problems with TPO except that T-Mobile's network is a little spotty where my college is.
I had dead zone at my home and work
I had dead zone at my home and work. It was different to pull up Google maps while driving. I cancelled after one month. You get what you pay for and the cheap TPO was just not worth it.
You need to improve Customer Service
You need to improve Customer Service. Eventhough i send a reminder mail, customer service did not respond me.
Better to give options for your customers to have different kind of deals such as having 500 mins call, 500 texts and 3 GB Data.
Good deal for the average phone user …
Good deal for the average phone user for calls and texts, if you need more data, it'll cost you more, not as competitive.
So far, so good!
I've been extremely pleased with my experience so far. Very happy I finally made the switch after 20 years with the big providers.
Nice service and decent prices
TPO mobile is a good cell phone …
TPO mobile is a good cell phone provider, while helping others. I reccomend the company to anyone who needs to save money, and is charitable.
Not the best plans for the price
Not the best plans for the price, but I do like 10% that is given to the choice of your charity.
absolutely great service with great …
absolutely great service with great value cant find better for the price
The best low price plans!
I live in Brooklyn
I live in Brooklyn, NY. TPO provides affordable cell phone service with my choice of plan, and I can choose a phone I really want instead of being limited to a few models. And part of every month's payment goes to a charity of my choice!
Best value in cell phone service
I bought this cell service for my kids because it is not expensive & doesn’t allow overage charges. If you run out of data, it can just stop until next bill or you can buy extra. No surprises. I’m surprised how good the reception has been. My kids have learned to use WiFi & turn off data unless they need it. They never run out. So much cheaper than my phone that I’m thinking of switching. Great value - highly recommend!
I've had nothing but good experiences …
I've had nothing but good experiences with TPO. Cost, customer service and phone service!
Easy and reliable
Easy and reliable. I always have service and am billed correctly every month. Haven’t used customer service since I signed up, but they were very knowledgeable and helpful at that time.
So far so good.
Price can't be beat
I've had problems with texts not coming through and then not downloading. The internet is sketchy at times and slow Call service is fine and the price can't be beat.
Very good experience with this company …
Very good experience with this company so far.
All I can say is that I have no …
All I can say is that I have no complaints at ALL!
Operator, please connect me with 1̶9̶8̶2 TPO !
T͟H͟E͟ ͟G͟O͟O͟D͟:
TPO Mobile is an awesome online service that makes setting up a snap while contributing back to those in need.
Adequate pricing for their phone plans with the option to set up your 10% with a long list of charities, so if you have one in mind, be sure to set it up with a quick 'search'! It's so important, now more than ever, to help others.
With TPO, in my experience the best service method is through online communication, so initially you might miss The Human Touch offered by calling a phone line.
But not to worry! TPO does offer contact through phonelines if you have a specially different situation on your hands.
However, I found that setting up your service is so simple with easy-to-follow guidelines--even providing the SIMs for their network--that you really don't need to talk through any troubleshooting.
T͟H͟E͟ ͟B͟A͟D͟:
Much cheaper than other companies for pricing of their service, but I do wish for more promotions similar to the one that enticed me into their service in the first place!
For quality, overall calls are great when not interrupted but that's VERY dependent on the coverage of your area. Sometimes the call quality takes a nosedive out of the blue but a little bit of maneuvering from me (Human Antenna) puts it back in the clear.
F͟I͟N͟A͟L͟ ͟V͟E͟R͟D͟I͟C͟T͟
TPO gets a 4 out of 5 from me and if I could vote ½ stars, this one would get a 4.5 out of 5 ! If you're looking for a solid prepaid service with no-brainer setup, I would look into setting up today!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








