MINISFORUM Reviews 1,770

We purchased an MS-01 PC a few months ago and set it up as a Proxmoxserver. Everything worked perfectly right from the start. The 10Gb network adapters were also detected immediately and function flawlessly. However, the unit failed after three months; it would no longer boot. We sent the device to Hamburg and received a replacement without any hassle. Whitout the (lengthy) postal transit and shipping wait times, it would have deserved even more than five stars.

This is my third 'minis' computer I purchased, and the whole purchasing and setting up a barebone computer went surprisingly well, with a quick delivery, timely response to my queries, especially setting up the OS, and now I am slowly rebuidling my computer, then I will be able to assess the improvement over the previous model. Onwards and upwards, let's hope things keep getting even better.

They got my system running after it only ran for 12 hours and wound not power on after. Fingers crossed I won't need them again, but happy for the repair.

Responsive. Helpful.

I did a MiniPC order and I had to modify the order during the process. The change and the support provided was very fast and very profressional.
Information and details were provided on time and they solved the request inmediately.

Using my Minisforum UM560 mini computer since many years, it failed. I used the support to request support/service. After some initial diagnostics, I was suggested to send in my computer to the repair center. 1 week later it's returned to me with a detailed repair report and it's working perfectly fine again. I'm super happy with my Minisforum computer and also the very effective repair service.

Minisforum Support Team was able to help me with my request for getting sata cables for my HM80

Sorry to bother on this review forum lol. Hey I ordered a barebones version of the UM733 off amazon on accident maybe thinking it was the same as another product. didnt use it maybe only tried to use it for 3 hours then packed everything up. I got all the things it came with and returned it choosing the 1-3 hr amazon credit. which now I have wait until 3-5 days after inspection which would be after prime week which would put me at a money disadvantage.I researched and seen I could contact the merchant of a product personally . Is there a way you can help with the refund process?

Had some issues with the model and ordering process, the customer service reached out to me offline and helped me with it. The overall experience was very positive. I am definitely coming back to order more. Thank you Minisforum!

Excellent customer service, I had an issue with my order and the Hesper with the refurbished support team handled it without any issues!

MS-A2 would not boot, I requested repair and had a brand new replacement in roughly 3 weeks time. They even paid for shipping there and back.

The new one works great but I'm no longer using the 2.5G ports, I even turned them off in the BIOS. Also made some other changes in the BIOS to help safeguard the system.

I really love the system and even purchased a 2nd one for Proxmox cluster while I was waiting on RMA.

I purchased 2 x MS-Ultra02, fantastic products. I had a problem with one of the 2 workstations that was not reading all the installed RAM correctly, the support helped me solve the problem!!! Congrats!

Perfect experience from start to finish and great product.

Satisfied with UM790 Pro(32+1TB)! Good product! Also good experience with customer service: quick and clear answers to questions asked. The combination of Produkt en Customer-service is a good one!!

Had a problem with a refurbished UM690 Slim 32GB/1TB. I ordered the device in 2025 before the RAM/SSD prices raise.
After a few troubleshooting points, the CPU actually seemed to be defective. I was offered to remove and keep the RAM and SSD and send the barebone. Then a new device was send to me.
The support always got back to me within a very short time and was very courteous.

Minisforum were great and very responsive to my request for a replacement part.

Everything came on time and I am happy with their service !!

Do recommend!!

Great communication with customer care. Highly recommended

Excellent customer service - responding to my emails within 24 hours. I mistakingly ordered the wrong product and was given various options and offered a full refund.
(I ordered a UM350 mini pc a couple of years ago and its performed well with no issues at all).

Great products with an easy to use website , delivery on time & good order updates & customer service. Would recommend

Fast response in administrative inquiries.