I recently placed an order through the Chelsea online store and impressed by the experience. The website layout is clean and made finding exactly what I wanted incredibly straightforward. The checkout... See more
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My 10% member discount was not applied at checkout. This was for a 26/27 Chelsea stadium shirt which after just renewing my true blue membership only a couple of days ago for the umpteenth time. This... See more
Took me a few minutes to realise that each seat ticket was selected individually one by one opposed to the number required from a drop down list ,otherwise was quite simple to complete. I wanted to c... See more
Exceptional customer support. They helped me get a wrong order fixed immediately. Good sale prices for quality products, fast delivery. Will order again in the future. Thank you.
Company details
Written by the company
The Chelsea FC Official Store is the only destination for fully authenticated Chelsea Football Club merchandise, operated in partnership with Nike. Every item is 100% officially licensed by Chelsea FC and guaranteed authentic — from the brand-new home kit to training wear, headwear, gifts and accessories, and past season kits in the clearance sale.
Contact info
Chelsea FC Store c/o Fanatics International Touchet Hall Road, M24 2FL, Manchester, United Kingdom
- +44 (0)333 331 2061
- customerservice@chelseamegastore.com
- store.chelseafc.com
4.3
Excellent
183 reviews
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VERY SLOW customer service with AI response
VERY SLOW customer service with initial unhelpful AI response that makes the process even slower.
1 July 2026
Packed dreadfully hat was squashed and…
Packed dreadfully hat was squashed and mid shaped! All my items were squeezed into the smallest box and as it was a gift I was very unhappy to which I emailed and got no response what so ever
7 March 2026
Proud to be a member
Renewed my membership for another season. Excellent rewards throughout this coming season fir membership. Thank you Chelsea FC.
31 July 2026
Great choice of shirts and other…
Great choice of shirts and other Chelsea items. Reasonable prices good quality of products. Arrived on time was kept informed of delivery
1 July 2026
Delivered to Australia in good time
Delivered to Australia in good time
Good quality product.
26 June 2026
I bought three tickets for the real…
I bought three tickets for the real sociedad friendly. The tickets are not in my app and I have no idea if/when they will arrive. It would be useful to tell people for example that the tickets will only be available one week before the match.
24 July 2026
Brilliant purchase
Brilliant purchase! Excellent quality and easy to personalise. One very happy 8 year old with a McCabe shirt ready for the season!
31 July 2026
Online shop is a help
Had to purchase a top for my son in-laws birthday as a life long manchaster city fan you can imagine the horror as I was asked to get him a retro kit from chelsea fc. The only good thing to come out of the indignity of having to do such a crime was I was able to do the transfer of my money to them on line. At least I did not have to put on a balaclava and visit the ground myself.
So if you find out your child has made bad life choices and married a Chelsea fan you can save yourself embarrassing situations by going online.
The shirt was ok i guess and it did arrive quickly this is why you got two stars not one
24 April 2026
Great fitting shirt
6 June 2026
The Away Jersey.
The speed at which the product was delivered, and the shirt is a very comfortable fit.
3 July 2026
The jersey wasnt of great quality
The jersey wasnt of great quality. Too light and cheap looking
31 July 2026
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