I recently placed an order through the Chelsea online store and impressed by the experience. The website layout is clean and made finding exactly what I wanted incredibly straightforward. The checkout... See more
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My 10% member discount was not applied at checkout. This was for a 26/27 Chelsea stadium shirt which after just renewing my true blue membership only a couple of days ago for the umpteenth time. This... See more
Took me a few minutes to realise that each seat ticket was selected individually one by one opposed to the number required from a drop down list ,otherwise was quite simple to complete. I wanted to c... See more
Exceptional customer support. They helped me get a wrong order fixed immediately. Good sale prices for quality products, fast delivery. Will order again in the future. Thank you.
Company details
Written by the company
The Chelsea FC Official Store is the only destination for fully authenticated Chelsea Football Club merchandise, operated in partnership with Nike. Every item is 100% officially licensed by Chelsea FC and guaranteed authentic — from the brand-new home kit to training wear, headwear, gifts and accessories, and past season kits in the clearance sale.
Contact info
Chelsea FC Store c/o Fanatics International Touchet Hall Road, M24 2FL, Manchester, United Kingdom
- +44 (0)333 331 2061
- customerservice@chelseamegastore.com
- store.chelseafc.com
4.2
Great
111 reviews
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I ordered the latest home jersey and it…
I ordered the latest home jersey and it was not up to the right quality standard. I reported it right away with images. It has been over a month now and no response. I will not be purchasing again from the shop. Worst customer service experience.
24 June 2026
Great jersey!
The jersey arrived timely and was a perfect fit! True to size! Perfect gift for my Chelsea fan!
31 July 2026
Love the hoodie I bought
Love the hoodie I bought. The quality is incredible, and the delivery was faster than I thought. 5 stars!
15 June 2026
Not quite the advertised product
The website showed the away shirt with sponsor name on the front which is what i wanted. The shirt I actually received has no sponsor name at all on the front or the sleeve or anywhere. That said the quality of the shirt is good.
2 May 2026
Exceptional customer support
Exceptional customer support. They helped me get a wrong order fixed immediately. Good sale prices for quality products, fast delivery. Will order again in the future. Thank you.
9 June 2026
black is back with the Chelsea FC third strip
The new Chelsea third top is a cracker and I love the gold trim and the long sleeve edition, ordering was easy and delivery was very quick only a few days, great stuff Chelsea keep up the good work, best wishes for 2026/2027 season
25 July 2026
Its was very easy and enjoyable…
Its was very easy and enjoyable experience thank you keep the great work up 👍
24 July 2026
Product quality was excellent
Product quality was excellent, but the cost was over the top.
15 May 2026
Excellent service really easy to deal…
Excellent service really easy to deal with thoroughly recommend
1 August 2026
Great packaging came at a good time
I get my shirt in a shorter time than was stated which was amazing, however I got sent this request to review a month after I got my shirt so I’ve either won one of the free kits or the automatic review send out system is slow
30 July 2026
On time quality and welled packaged
On time quality and welled packaged .
All the real deal stuff . Love it .
1 August 2026
It was easy to order the hardest thing…
It was easy to order the hardest thing was to choose the items that I wanted with the choice I was giving
31 July 2026
Quality shirt and does what it said.
Quality shirt and does what it said.. It looks really good but may price out some supporters..
31 July 2026
Cute kits for the kiddos
30 April 2026
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