Storage4Crafts Reviews 

1,305
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, sturdy construction, and stylish design. Many people highlight the exceptional delivery service, especially the 'white glove' option, where friendly and efficient staff assemble units and remove packaging. The overall service, from purchase to build, is frequently described as faultless, with staff being helpful and professional. However, some customers noted occasional issues with delivery couriers being slow or having communication gaps. A few others found that while assembly was generally easy, some edges didn't align perfectly, or minor damage occurred to plastic boxes.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as sturdy, well-made,... See more

Quality

Clients share positive opinions on quality, consistently praising products as sturdy, well-made, and robust.... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting on-time arrivals and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and reliable... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

Brilliant products, all sturdy and well made. Customer services are great, Kevin keeps you up to date with delivery etc. I have bought many items from Storage4Crafts and have never been disappointed

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,305)

267 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service right through from…

Excellent service right through from order to delivery.
So easy to put together with a little help from the YouTube video! - even for someone who had never put anything together before! I now have 5 pieces of Storage4craft & love every piece.

18 November 2025
Rated 4 out of 5 stars

Better instructions.

I love the unit but feel that it would have been a much better experience if the instructions were a bit more informative. There were a few times when l thought if only they had said this or that it would have been easier. The lady says it takes her about 2 hours, well l suppose it does when you have done it loads if times. Try 2 days, taking into account time taken out to recover your back. As oldies we found it hard to pick up once done only to find that it pulled all the fittings out of the bottom part and made a mess of the bottom unit. We had to ask our grandson to come round to help put the top half on. The unit is very heavy. Having said all that l love the unit now it is done.

17 November 2025
Rated 5 out of 5 stars

Great company with very helpful and…

Great company with very helpful and friendly staff.
Their products are amazing. Pretty easy to put together if you don't go for their assembly options and do it yourself.
They often have great offers on making the item that bit more affordable.
Recommend them highly

27 October 2025
Rated 5 out of 5 stars

Great service

Great service, arrived on the date agreed. Standard of workmanship excellent. Build quality very good. Did need to use after sales but just as good. I have one happy crafting wife. Highly recommend this company and their products

26 October 2025
Rated 5 out of 5 stars

Knighthayes craft unit

Can not fault anything about storage for crafts ,excellent service,fantastic product,thoroughly enjoyed building the unit.l would recommend the craft units to anyone,

27 October 2025
Rated 5 out of 5 stars

The quality is amazing

The quality is amazing, the young man that built my unit was exceptional, very helpful. He was polite and pleasant. I am so impressed with storage4crsfts, they know what a crafter needs. I have ordered 2xMolton 12x12 units I can’t wait to get them. Thank you all. Ann Beddoes

20 October 2025
Rated 3 out of 5 stars

So disapointed ( exford 70)....we put…

So disapointed ( exford 70)....we put it all together, the unit itself is strong, great with castors to move...but the holes for the pegs are not in the right place. Have had 4 people check...because i thought it was me.i have a choice of dismantling and drilling holes, or balancing the boxes. On the instructions there are more holes for the pegs. This was a trial buy before i bought a bigger storage unit, and it was not cheap.

8 November 2025
Unprompted review
Storage4Crafts logo

Reply from Storage4Crafts

Hi Julia, I have responded to your email explaining which peg holes you need to use to accommodate the storage boxes. The unit should have the correct peg spacing to fit the box kit you have. Perhaps you have not received this email. If you have further questions please do contact us. All of your units are drilled to accommodate each box for the kits on it own shelf, the box at the bottom of each section does not require a shelf as it stands on the base.

Rated 5 out of 5 stars

The hype around Storage4Crafts is well deserved

Everything!!! I’ve often seen adverts for your stuff and it lived up to its promises on all counts, price delivery and quality.

A very heavy solid piece of furniture that was very easy to put together and will fit into my sewing room like nothing ever before.

23 October 2025
Rated 4 out of 5 stars

Although the units arrived

Although the units arrived, the trays did not, after e-mailing the company asking for them, the request was promptly rectified & was kept up to date with the shipment & tracking. The units are very good quality & so recommend storage 4 crafts.

21 October 2025
Rated 5 out of 5 stars

I ordered the the single tower with…

I ordered the the single tower with white glove service. I was kept informed of dispatch, delivery and assembley throughtout. I was expecting the tower to be assembled in the living room but it was already done before dispatch and driver wheeled it of the vehicle and put it in place, no waiting around. 1st class service. Thank you

23 October 2025

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