Storage4Crafts Reviews 

1,310
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the high quality and sturdy construction of the products, noting their durability and attractive design. Many appreciate the ease of assembly or the efficient setup by staff. The overall service, including delivery, is frequently highlighted as outstanding, with people commending the efficiency, helpfulness, and polite demeanor of the staff. The 'white glove service' is often mentioned as a particularly positive aspect, ensuring smooth assembly, setup, and packaging removal. However, some customers also noted that occasionally, items or parts arrived damaged upon delivery.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as sturdy, well-made,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as solid, sturdy, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the punctuality and efficiency... See more

Service

Customers consistently report positive experiences with the service, highlighting its excellence from... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,310)

272 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The hype around Storage4Crafts is well deserved

Everything!!! I’ve often seen adverts for your stuff and it lived up to its promises on all counts, price delivery and quality.

A very heavy solid piece of furniture that was very easy to put together and will fit into my sewing room like nothing ever before.

23 October 2025
Rated 4 out of 5 stars

Although the units arrived

Although the units arrived, the trays did not, after e-mailing the company asking for them, the request was promptly rectified & was kept up to date with the shipment & tracking. The units are very good quality & so recommend storage 4 crafts.

21 October 2025
Rated 5 out of 5 stars

I ordered the the single tower with…

I ordered the the single tower with white glove service. I was kept informed of dispatch, delivery and assembley throughtout. I was expecting the tower to be assembled in the living room but it was already done before dispatch and driver wheeled it of the vehicle and put it in place, no waiting around. 1st class service. Thank you

23 October 2025
Rated 5 out of 5 stars

Perfect customer service

Perfect customer service. Held my order whilst I moved house. Once I had moved I waited less than a week for my delivery. The product was just as expected great quality. Thanks storage for crafts.

21 October 2025
Rated 5 out of 5 stars

Delivered within the time frame give…

Delivered within the time frame give and well packed. Easy to put together not overlay impressed with the paper instructions, but went to the website and found them there and they were very thorough. Very happy with my purchase. Saving to get another one.

20 October 2025
Rated 4 out of 5 stars

Your storage units are great

Your storage units are great, but Fedex delivery service let you down, hence the four stars. The delivery was part delivered and when I checked when the rest was being delivered it said it would be updated. It arrived when I was out and was left by my door. A note was left to say sorry they missed me, with nothing ticked. I have a Ring doorbell. Luckily my neighbour saw the two boxes and took them in his house.

These unit are brilliant,but if this was my first purchase from your company, I would not be buying from you again, due to delivery. Fedex say you must be in for the delivery and sign for it, but in this case the second part of the unit arrived the day after when I was out visiting my sick brother.

20 October 2025
Rated 4 out of 5 stars

Knightshayes

Deliver received on time. Easy to follow instructions when assembling. Quality of unit is very good. Plenty of useful size boxes and trays. Overall very happy with my purchase.

25 September 2025

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