The website was cool, I suggest that one has to make sure you look very throughly for the right sizes, condition of the item and make sure it is what you want. Cross all your T’s and dot all your I’s... See more
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Review summary
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Honest Company. Responsive customer service once you connect. Return Policy is my only BIG complaint ( hence 3/mostly 4 stars). MAKE SURE YOU WANT THE SHOE OR SNEAKER AND KNOW YOUR SIZE!!! It is... See more
Took a bit for reseller to send to stock X. They're verification process and shipping is always good. This one took a bit longer but I collect to wear for personal collection. Prefer perfection on qua... See more
Bought jordan 3 word best dad, gorgeous shoes and great service. Just a note: I asked for shipping to Morocco, and UPS Morocco proved to be shameful for the occasion customs clearance of the package.... See more
Company details
About StockX
Written by the company
Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.
How It Works
We strive to be the Marketplace of Current Culture. Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.StockX Verified
Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.Learn more about our Verification process here.
The Power's In Your Hands
Buying on StockX We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.
Shop Now
What's Else Are People Saying?
"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal
StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value. Read more about StockX. Questions? Learn more and chat with an agent in our Help Center.Our Buyer Promise
A Verification Process You Can Trust
At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.
Learn more about our Buyer Promise here.
Contact info
1046 Woodward Ave, 48226, Detroit, United States
- stockx.com
4.2
Great
269K reviews
Asks customers to review
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How this company uses Trustpilot
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Item as stated arrived exactly when…
Item as stated arrived exactly when expected. Only site I will buy authentic sneakers from.
18 June 2026
Fast and delivered
28 June 2026
I like the product and the style of the…
I like the product and the style of the shoe also how your package gets to in time.
8 June 2026
Shoes are never on time when you guys…
Shoes are never on time when you guys are set up sucks customer service sucks
18 June 2026
Thank you for the help
18 June 2026
it was very good shipping cause it came…
it was very good shipping cause it came less then a week and slides were nice and comfy and no troubler overall so it’s good for me
19 June 2026
20 days+Overcharged
My order took 20 days to be delivered. After about 14 days, my order was reassigned to another seller. The market price of the shoe had gone down by $75+, but I was still charged the same price as it was on the release date. If I pay the surcharge on the release date it is because I want the shoe ASAP, if the seller cannot deliver, I should not be charged as if it was.
26 June 2026
Fees too high
I purchased a pair of Yeezy slides for $21 and by the end of the purchase the total was $44. It cost more in fees and shipping than the actual shoe. I think it’s ridiculous. The fees should be proportional to the price of the shoe.
27 June 2026
The process is fun to watch…anticipation…
The process is fun to watch as it gets verified. Would I like to go into Nike and pick a pair up, of course! But this is the way we do it now…👍🏼
27 June 2026
The app is very easy to use and find…
The app is very easy to use and find what you need. My shoes came two days sooner than expected. Product quality and value is nice.
27 June 2026
I've been having consistent issues with…
I've been having consistent issues with your site for 4 months. Every time I talk to a customer service agent, they are wildly unhelpful and don't provide a solution.
I'm taking an extended break from your services.
24 June 2026
Delivery took longer then date given
Delivery took longer then date given. A bit extra once shipping etc put on, but otherwise item spot on
19 June 2026
I will never buy here again
I will never buy here again, I had to use my store credit plus add more money to use up on a pair of shoes for my wife. Bought a pair of on clouds took 2 weeks to tell me it’s cancelled with no reason. Went ahead and bought a different color same size because that raised the price on my original purchase. 2 more weeks went buy and they cancelled that one with no reason given. Made a third purchase for some simple brooks brand tennis shoes and literally just received them.
27 June 2026
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