Stock Must Go Reviews 

7,420
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordered items arrive very quickly and are securely packaged to protect everything during transit. Consumers are also very pleased with the affordable prices and find that the overall quality of the devices consistently exceeds their initial expectations. However, some reviewers were not happy with the product functionality, noting that certain devices stopped working shortly after delivery or arrived with unexpected technical faults. A few other people also felt that the customer support provided when dealing with these hardware issues was entirely insufficient, leaving them frustrated.

What people talk about most

Product

Consumers find product quality to be outstanding, noting that items arrive looking brand new and working... See more

Quality

Customers consistently note positive experiences with quality, finding items in immaculate or... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the fast and prompt... See more

Price

Clients share positive opinions on price, highlighting reasonable costs and great deals for high... See more

Value for money

Customers had positive experiences with value for money, expressing deep satisfaction with their purchases.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the Dell 7420 from SMG, and I was really satisfied with the experience. I ordered a second-hand laptop as an emergency replacement. Ordered on Saturday night and arrived on Tuesday morning... See more

Rated 5 out of 5 stars

Absolutely excellent service all because a Xbox controller battery pack wasn’t in the original boxing but it was brand-new. I purchased it for only a tenner, where brand-new they are close to £20. So... See more

Rated 5 out of 5 stars

Purchased a Refurbished Lenovo Thinkpad X1 Carbon Gen 8 Intel Core i7-1061OU 16GB RAM 1TB SSD With 5% discount code offered on the site Arrived 2 days later Well packaged Mint condition So far... See more

Rated 5 out of 5 stars

I was after a reasonably priced ThinkPad X1 Carbon laptop for my son. Having reasonable specifications in a light laptop were more important than a brand new shiny laptop with lower performance or h... See more



Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Computer Accessories Store
  4. Computer Hardware Manufacturer
  5. Computer Store
  6. Used Computer Store

About Stock Must Go

Written by the company

Stock Must Go has been providing quality, certified refurbished electronics since 2012. Our products are rigorously inspected to ensure they meet our high standards, delivering reliable performance and outstanding value to our customers.

Discover a shopping experience that brings together unbeatable customer service and the highest-quality products at unbeatable prices. With over 8 years of experience and partnerships with some of Europe's top retailers and manufacturers, let us help you find the perfect item!

We offer a wide range of premier refurbished and end-of-line consumer electronics from all the top brands. From laptops to smart speakers and more, find the perfect product for your needs. Receive quality technical support and pre-sales advice on any item you purchase. Discover top-notch items with unbeatable value.

Discover the ultimate in convenience and value with the SK tes Group! Our expert team of professionals carefully tests and refurbishes each item with quality in mind, so you can feel confident with every purchase. Shop with us today and bring home the best in quality and affordability!

Are you looking to invest in quality and value? Look no further - our product offers everything you desire and more. Join us to experience firsthand the unbeatable satisfaction of our excellent customer service and top-notch products. Be a part of something great today!

Experience friendly, personalized customer support for all your needs with our dedicated team! Our customer service is unmatched; available during business hours 9.00am - 5.00pm Mon–Fri, via phone, email or Live Chat for a truly seamless experience. Let us make your customer service hassle-free!

Shop Laptops Shop Apple Mac Shop Monitors Shop Tablets Shop Gaming Shop Apple iPhones Shop Android Phones Shop Sound Shop Vision Shop Smart Tech Contact Us

Stock Must Go

Written by the company

12 Months Warranty
We provide a 12 Months warranty as standard across our wide product range. Giving you complete peace of mind.

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(7,420)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Refurbished Laptop

Product as described in Pristine condition and fast delivery. Highly recommended and professional service.

26 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Jules,

We are delighted to hear that you have received your item and are pleased with your purchase, we thank you for taking the time to leave this review.

Kind Regards
Maya

Rated 5 out of 5 stars

Good customer experience

The product came as advertised. Speedy delivery. Immaculate condition. Works well for my needs. Good proce point for the specs

22 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi R Phillips,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated, and we are delighted to hear you are pleased with your purchase, thank you again for using Stock Must Go.


Kindest Regards
Maya

Rated 5 out of 5 stars

Quick delivery great customer service

Quick delivery great customer service

22 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Andrew,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated and we are delighted to hear you are pleased with our services, thank you again for using Stock Must Go.

Kind Regards
Maya

Rated 5 out of 5 stars

I was looking for a second Monitor this…

I was looking for a second Monitor this was just the right price and I have used many times and always been very pleased with the service

18 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Simon,

We are delighted to hear that you have received your item and are pleased with your purchase, we thank you for taking the time to leave this review.

Kind Regards
Maya

Rated 5 out of 5 stars

Great Service.

I bought a refurbished Oculus Quset 2, it was delivered promptly and it was in amazing condition, everything was as clean and worked perfectly. At the price I paid I couldn't be happier.

18 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Duncan,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated, and we are delighted to hear you are pleased with your purchase, thank you again for using Stock Must Go.


Kindest Regards
Maya

Rated 5 out of 5 stars

Great quality product

Great quality product, packaged securely and delivered really quickly for an excellent price. Would definitely recommend.

18 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Helen,

We are delighted to hear that you have received your item and are pleased with your purchase, we thank you for taking the time to leave this review.

Kind Regards
Maya

Rated 5 out of 5 stars

First time buying from u and would…

First time buying from u and would definitely buy again great price and item so happy with it thank u

21 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Catherine,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated and we are delighted to hear you are pleased with our services, thank you again for using Stock Must Go.

Kind Regards
Maya

Rated 4 out of 5 stars

Swift and efficient service

Swift and efficient service, item is exactly as described. No complaints from me.

17 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi,

We are delighted to hear that you have received your item and are pleased with your purchase, we thank you for taking the time to leave this review.

Kind Regards
Maya

Rated 5 out of 5 stars

Excellent Seller

The soundbar was in very good condition. The seller was very helpful. It has a great sound and I would recommend it to anyone.
Great deal .

13 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Reg,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated, and we are delighted to hear you are pleased with your purchase, thank you again for using Stock Must Go.


Kindest Regards
Maya

Rated 5 out of 5 stars

Fast delivery and items working…

Fast delivery and items working perfectly. Would recy

11 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Giles,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated and we are delighted to hear you are pleased with our services, thank you again for using Stock Must Go.

Kind Regards
Maya

Rated 1 out of 5 stars

I ordered a ps5 controller payment took…

I ordered a ps5 controller payment took didn't receive the item emailed them heard nothing back

7 August 2025
Stock Must Go logo

Reply from Stock Must Go

Good Morning Callum,

Thank you for your review on Trust Pilot.

I have checked the tracking and Royal Mail are stating the parcel is being returned to us due to an incorrect address.

We can either, refund the order, or redispatch to you.

If you would like the order dispatching again, please can you confirm your address for delivery.

Please accept our apologies for the inconvenience caused.

Kind Regards
Maya

Rated 5 out of 5 stars

Excellent product

Excellent product. Operating within minutes from delivery

10 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Martin,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated, and we are delighted to hear you are pleased with your purchase, thank you again for using Stock Must Go.


Kindest Regards
Maya

Rated 1 out of 5 stars

Didn’t get my order and didn’t get my…

Didn’t get my order and didn’t get my money back

5 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hello Frankie,

We are ever so sorry to hear you have not received your order.
We are now issuing a full refund on your order.
Please accept our apologies for the inconvenience caused.

Kind Regards
Maya

Rated 5 out of 5 stars

Placed my order came within days looks…

Placed my order came within days looks new up to now brilliant

7 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Susan,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated and we are delighted to hear you are pleased with our services, thank you again for using Stock Must Go.

Kind Regards
Maya

Rated 5 out of 5 stars

Short delivery and product amazing

Short delivery and product amazing

4 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Henry,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated, and we are delighted to hear you are pleased with your purchase, thank you again for using Stock Must Go.


Kindest Regards
Maya

Rated 5 out of 5 stars
Stock Must Go logo

Reply from Stock Must Go

Hi Joanne,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated and we are delighted to hear you are pleased with our services, thank you again for using Stock Must Go.

Kind Regards
Maya

Rated 1 out of 5 stars

Disappointing Experience

Disappointing Experience – Poor Product Quality and Customer Service

I ordered a MacBook from this company and was very disappointed to receive a unit that had visible scratches, despite it being advertised in better condition. I immediately requested a return through their returns portal and was provided a return label.

After returning the item, I was informed that the refund would be processed within 3 working days. However, it has now been nearly three weeks with no refund and no meaningful response, despite my repeated daily follow-ups.

The lack of communication and accountability is extremely frustrating. Based on my experience, I would not recommend this company and would urge others to be cautious before purchasing.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Hard Drive …

Excellent Hard Drive very quick delivery, Easy to purchase and at a great price 👍

2 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi,

We appreciate the time take to leave this excellent review, thank you again for purchasing with Stock Must Go.

Kind Regards
Maya

Rated 5 out of 5 stars

Good experience

Super fast delivery item is as described will buy from this company again

30 July 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Sharon,

We appreciate the time taken to leave this excellent review, thank you again for purchasing with Stock Must Go.

Kind Regards
Maya

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