I bought the Dell 7420 from SMG, and I was really satisfied with the experience. I ordered a second-hand laptop as an emergency replacement. Ordered on Saturday night and arrived on Tuesday morning... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Electronics Store
- Cell Phone Store
- Computer Accessories Store
- Computer Hardware Manufacturer
- Computer Store
- Used Computer Store
About Stock Must Go
Written by the company
Stock Must Go has been providing quality, certified refurbished electronics since 2012. Our products are rigorously inspected to ensure they meet our high standards, delivering reliable performance and outstanding value to our customers.
Discover a shopping experience that brings together unbeatable customer service and the highest-quality products at unbeatable prices. With over 8 years of experience and partnerships with some of Europe's top retailers and manufacturers, let us help you find the perfect item!
We offer a wide range of premier refurbished and end-of-line consumer electronics from all the top brands. From laptops to smart speakers and more, find the perfect product for your needs. Receive quality technical support and pre-sales advice on any item you purchase. Discover top-notch items with unbeatable value.
Discover the ultimate in convenience and value with the SK tes Group! Our expert team of professionals carefully tests and refurbishes each item with quality in mind, so you can feel confident with every purchase. Shop with us today and bring home the best in quality and affordability!
Are you looking to invest in quality and value? Look no further - our product offers everything you desire and more. Join us to experience firsthand the unbeatable satisfaction of our excellent customer service and top-notch products. Be a part of something great today!
Experience friendly, personalized customer support for all your needs with our dedicated team! Our customer service is unmatched; available during business hours 9.00am - 5.00pm Mon–Fri, via phone, email or Live Chat for a truly seamless experience. Let us make your customer service hassle-free!
Shop Laptops Shop Apple Mac Shop Monitors Shop Tablets Shop Gaming Shop Apple iPhones Shop Android Phones Shop Sound Shop Vision Shop Smart Tech Contact UsStock Must Go
Written by the company
- 12 Months Warranty
- We provide a 12 Months warranty as standard across our wide product range. Giving you complete peace of mind.
Contact info
102 Kingswood Lakeside, WS11 8JD, Cannock, United Kingdom
- info@stockmustgo.co.uk
- stockmustgo.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and love the laptop.
As described! Great condition (was listed as 'fair')
Quick delivery, as deescribed.
Condition was listed as 'fair', but the laptop was in fab condition. Thanking you!
Good service.
Ordering was easy and there was a good choice. I chose a product with signs of wear however I was really impressed with how immaculate the item looked on arrival. Really well packaged too. Delivery was fast. Had a quick look at the product but it is a christmas present so cannot comment on the functionality yet.
Laptop arrived very quickly via DPD
Laptop arrived very quickly via DPD.
Works perfectly, exactly as expected.
Very reasonably priced. Would buy again
Website easy to use
Website easy to use. A discount code helped bring down the cost of the laptop to an attractive level.
Smooth transaction from start to…
Smooth transaction from start to finish, delivered very quickly, my item was in very good condition (much better than I expected) even got a 10% discount so all good for me. Would deffo recommend 👍
Great website with many offers
Got an absolute deal from them, for an ipad pro 6th gen 12.9 for only £345 with a new buyer 10% discount.
The condition was immaculate
Will definitely be buying here again
Laptop as described
Laptop as described. "Fair" condition covered a couple of minor cosmetic signs of previous use, but great price for a high spec device. Arrived next day and packaged well. Very happy.
5 stars!
Service was great, order was right and came when I was told it would, I emailed to check about when it was coming because I ordered next day delivery later on in the day and got a speedy accurate response, handed to me rather than leaving outside
Newish laptop.
I purchased a refurbished lonovo think pad, which is in fantastic condition.
Im currently running 3 separate pieces of fairly heavy software on it with no problems at all.
Couldn't be happier
The real deal, A top deal,
Absolutely excellent service all because a Xbox controller battery pack wasn’t in the original boxing but it was brand-new. I purchased it for only a tenner, where brand-new they are close to £20. So yes, can’t fault it really. Just never came with a box but very sturdily packaged in bubble wrap. No more AA batteries in the controller (after they run out), and seamless charge and play. Top deal.
Purchased a Refurbished Lenovo Thinkpad…
Purchased a Refurbished Lenovo Thinkpad X1 Carbon Gen 8 Intel Core i7-1061OU 16GB RAM 1TB SSD
With 5% discount code offered on the site
Arrived 2 days later
Well packaged
Mint condition
So far (not even a week mind) I am very happy
The 12 month warranty plus 30 day return made me take a leap of refurbished faith…
I had been looking for a…
I had been looking for a used/refurbished laptop for some time. I had seen many sites and companies offering similar but stock must go stood out as the condition of the laptop they offered seemed very good for the price. I received the laptop within the timescale they stated. Importantly the condition of the laptop was as stated. Im fact better than I expected. Good company giving you exactly what you want. I got the runaround from dpd as the driver initially went to the wrong address and i wasn't home unsurprisingly. I called dpd and the driver came back within a couple of hours. They were good about it. In fairness my address isn't easy to find but most delivery drivers do. So that was a small issue really and no drama. No fault of stock must go. Just one of those things. Im very happy with my purchase.
Great service, would purchase from SMG again
Found a product, didnt need it to be all singing and dancing and the product description supported my requirements.
Purchased and delivered promptly.
Product was faulty on an area not covered by the product description but I needed the product to work on that specific area. I raised a ticket with Stock Must Go, explained the problem and they responded promptly with clear instructions on returning the product to be replaced.
I received the new product promptly and have had no issues since.
Personally, I didn't mind that there was an issue with the first product because I wasn't in a rush to use it, just that I was supported in finding a solution fast.
I got email confirmations at every stage of delivery (both ways).
I would purchase from SMG again.

Reply from Stock Must Go
Terrible company.
Do not trust this company with your money.
Customer service is appalling and they're not willing to work with you to sort out any issues-which I'm pretty sure is their job role. I've seen various reviews but personally wouldn't ever use this company again. We purchased laptop and stopped working with in 1 month. . I started to send email for repair or refund . Company never replied. So frustrating , will never buy or recommend.
I bought a laptop from Stock Must Go…
I bought a laptop from Stock Must Go about a year ago. The laptop initially didn't power on, so I removed the battery and then it did. I kept having this problem, but was able to work round it for a while, unfortunately beyond where my warranty ran out. After a lot of troubleshooting, I realised that a connection between the board under the power button and the motherboard was loose, and the machine must have been shipped with this loose connection. Everything works now, but better QC would have prevented this.

Reply from Stock Must Go
After being massively messed around by…
After being massively messed around by Backmarket, I took a chance on SMG and I am very impressed. I got a MacBook Pro and the SSD capacity was actually larger than I had expected. The battery health is excellent. One slight mark to the body which I am not bothered about at all.

Reply from Stock Must Go
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

















