Stitch Fix Reviews 

47,616
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 24,785 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful quality of the clothing, the convenient home delivery, and the incredible dedication of the personal stylists. People truly love being able to easily try on gorgeous, stylish outfits in the absolute comfort of their own living spaces. Some reviewers were not happy with the pricing, mentioning that items feel quite expensive compared to similar brands available elsewhere. Consumers also noted that clothing selections can occasionally feel repetitive or might not always match their specific personal preferences. Additionally, a few individuals experienced challenges with unwanted recurring charges or garments lacking durability.

What people talk about most

Product

Users describe satisfaction with product, noting that the clothing and shoes are of good quality, fit well,... See more

Quality

People report positive experiences with quality, expressing satisfaction with the comfortable and well-made... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process is consistently seamless,... See more

Staff

Reviewers mention positive feedback about staff, noting that consumers experience great satisfaction as... See more

Price

Customers had ambiguous experiences with price, with some reviewers stating that they can set their budget... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clothing is generally very good quality. Shipments and returns are problem-free. Stylists try very hard. Needs a greater variety of products and brands. Seems like a lot of the same thing every year.... See more

Rated 4 out of 5 stars

I really appreciate the tailored outfits, the easy selection process, and the AI visuals that let me see the outfits on myself. It's a fantastic experience! The only reason I'm not giving 5 stars is t... See more

Rated 5 out of 5 stars

The stylists are creative and professional. They choose items I would not select for myself and I like that. I also think the cost/value is very good. Their in-house brands are stylish, varied, good... See more

Rated 5 out of 5 stars

I really dislike shopping, especially for clothes for myself so having a stylist pick things out for me and ship them to my doorstep is a dream come true. It is so easy. The stylists always listen... See more


4.2

Great

TrustScore 4 out of 5

48K reviews

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4.2

All reviews

(47,616)

23,259 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company. The service was excellent, the quality was great, and everything went smoothly. I appreciate their professionalism and attention to detail. I would definitely recommend them to others and look forward to doing business with them again

31 October 2026
Rated 5 out of 5 stars

Fit & Flattering

Quality clothing that fits my body well. Stylists that do a wonderful job meeting my needs within my budget.

31 October 2026
Rated 5 out of 5 stars

Best styling subscription program.

I've used several stylist programs, and Stitchfix is by far the most dependable. I have used it for 3 years. My 12 year old and 2 year old have used it for about a year. I have never had an issue with the quality of clothes, and the fit is something that gets better agter a couple boxes.

31 October 2026
Rated 2 out of 5 stars

Shoes I have been sent before in a…

Shoes I have been sent before in a different color. Not much matched my style.

30 October 2026
Stitch Fix logo

Reply from Stitch Fix

We’re sorry to hear your Fix included shoes you’d received before in another color and that the overall selection didn’t feel aligned with your personal style, Shelli. We’d love the opportunity to help improve your selections and make your next experience feel more personalized. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.🩵

Rated 3 out of 5 stars

I love the clothes you sent me

I love the clothes you sent me. I love the blue jeans you sent me, but I am 51 and these pants were so long on me. They fit great. I wonder if I could get them in a petite.

30 October 2026
Stitch Fix logo

Reply from Stitch Fix

We’re so happy to hear you loved your Fix, especially the blue jeans, Carol! We appreciate you sharing your feedback about the length. Finding the right fit is so important, and we’d love to help you find the right option—please reach out to us at hello@stitchfix.com or via chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST.🩵

Rated 5 out of 5 stars

I'm 61

I'm 61, heavy and don't know how to look good. My first 2 boxes were spot on! I would not even know where to shop for the brands they sent me! I have so much confidence going out in my outfits. I am thrilled I started stitch fix!! So far so good!!! You can actually review your next box and edit what you do not want and they take suggestions!!!!Quality is excellent! Delivery is very fast!!! Love Stitch Fix!!!

24 October 2026
Rated 2 out of 5 stars

I didnt receive anything that i liked

I didnt receive anything that i liked, or anything i would have picked out in a store. Your ads show attractive, well co-ordinated outfits. This was just an odd collection

31 October 2026
Stitch Fix logo

Reply from Stitch Fix

We’re sorry to hear your Fix didn’t include pieces you loved or felt excited to wear, Sue. We understand how disappointing it is when the selection doesn’t reflect the styles and coordinated outfits that initially drew you to Stitch Fix. We’d love the opportunity to help improve your selections and make your experience feel more personalized. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.🩵

Rated 2 out of 5 stars

I couldn't figure out how to look at it…

I couldn't figure out how to look at it ahead and most of what was sent I would never wear.

31 October 2026
Stitch Fix logo

Reply from Stitch Fix

Thank you for sharing your experience! We'd be glad to help with your account, and we can take some notes about the styles you'd like to see in future Fixes.

If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.

Rated 4 out of 5 stars

Convenient and fun

I love that I don’t have to step foot in a mall and that I can review my fix before it’s sent. I also appreciate it when they send me something a little out of my comfort zone or something I wouldn’t think to try on or buy myself. The downside is that lately some of their clothing has looked cheap or was made of fabric I don’t wear (such as acrylic sweaters). I do like they carry brands I like (Liverpool denim or Bobeau tops). Overall a positive experience.

24 October 2026

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