Stitch Fix Reviews 

47,393
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 24,691 reviews, reviewers had a great experience with this company. Consumers frequently emphasize the wonderful quality of the garments, praising the fun and effortless shopping journey that makes finding stylish outfits much easier today. People truly appreciate the dedicated advisors who carefully select versatile pieces, perfectly matching their personal taste, daily lifestyle needs, and everyday wardrobe preferences. However, some people mentioned that certain clothing items felt a bit expensive or were slightly higher priced compared to standard retail shopping options. A few other people also felt that stylists occasionally ignored specific user feedback, sometimes sending repetitive selections, basic staples, or ill-fitting garments.

What people talk about most

Product

Clients share positive opinions on product, noting that the garments are stylish, very well made, and provide... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well made,... See more

Staff

Reviewers highlight positive aspects of staff, noting that stylists listen carefully to specific requests,... See more

Price

Consumers find price to be ambiguous, with reviewers praising reasonable costs and helpful discounts that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love Stitch Fix It’s nice to get outfits that are right in your wheelhouse as well as a piece or two that might make you step out of the comfort zone a little. Fit has been mostly great I’m between si... See more

Rated 4 out of 5 stars

Its finally better because I think I finally have a real stylist who is paying attention and reads the feedback. The first 6 or so stitches were not great, feedback wasnt read and specific asks were... See more

Rated 4 out of 5 stars

My stylist got 90% correct. I prefer larger earrings, my hair is short. Narrow toe boots are uncomfortable, unless sized wide. The color selection is great. Size and pant length on point.

Rated 4 out of 5 stars

The quality of the garments was good. Unfortunately there must have been a lack of petite styles available because I was sent a number of regular or Misses sizes which were all too large. I love the... See more


4.2

Great

TrustScore 4 out of 5

47K reviews

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4.2

All reviews

(47,393)

23,077 reviews in the last 12 months

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Rated 5 out of 5 stars

I love it because I just absolutely…

I love it because I just absolutely cannot pick out clothes for myself. It forces me to try on items. I would never even consider when i'm in a store. I love being able to tell a stylist, my needs and the vibe that i'm looking for and mine has done so good every single time.

29 October 2026
Rated 5 out of 5 stars

Excellent selections and great fit

Excellent selections and great fit. You have to spend time specifying your measurements and preferences but they seem to get it right. Only drawback is the frequency of deliveries. I specified every three months and they keep sending me clothes.

29 October 2026
Rated 5 out of 5 stars

High quality great style

It feels as if Stitch Fix really understands my style and fit. Although I find the items pricier than my usual range, the quality of the clothing makes it a bit easier to digest.

18 October 2026
Rated 3 out of 5 stars

Hit or miss

It’s unpredictable. Sometimes you get a great selection and sometimes you don’t. Very hit or miss despite giving feedback and previewing selections. The brands aren’t always the best and prices are definitely very inflated-paying a lot for someone to pick things out that may or may not work for you. The stylists I’ve really liked end up not working there very long so it seems like the turnover is pretty high. I’ll still continue to use them but my expectations are limited. I’ve gotten some nice pieces but sent more back than I’ve kept.

28 October 2026
Rated 3 out of 5 stars

I’m not finding the app to be very…

I’m not finding the app to be very good. It seems to only gives me options that you feel is my style. Unfortunately, what you think my style is is off whether it’s due to some of the things I’ve answered or styles I’ve picked. Not enjoy choices for me to chose from. I’m giving them another chance. 10 years ago the app seemed better.

28 October 2026
Rated 1 out of 5 stars

You charged me full price for the…

You charged me full price for the clothes I returned to you early October! $180.45. It was charged to my credit Card which I plan to challenge.
This was the first time this ever happened.

3 October 2026
Stitch Fix logo

Reply from Stitch Fix

We're sorry to hear about the unexpected charge, and we'd be glad to look into this for you.

If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.

Rated 5 out of 5 stars

Such a fun experience

Such a fun experience! Able to try on clothes in the comfort of your own home! Likewise, able to try pieces you wouldn’t normally pick out for yourself! Super easy and convenient and honestly so much fun! Easy to return those pieces you aren’t interested in.

21 October 2026
Rated 5 out of 5 stars

I cannot put two items together and…

I cannot put two items together and make them match. I needed Garanimals for my kids to make them match. I love that I can see things on me, because there's areas I want to slim down and cover up. I like having my stylus urge me to try new things. The items I've received has been good quality. I like getting a big box that's not from Amazon. I am wearing a three-piece combination right now to attend church. I feel put together and attractive!

28 October 2026

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