Stitch Fix Reviews 

47,037
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 24,691 reviews, reviewers had a great experience with this company. Consumers frequently emphasize the wonderful quality of the garments, praising the fun and effortless shopping journey that makes finding stylish outfits much easier today. People truly appreciate the dedicated advisors who carefully select versatile pieces, perfectly matching their personal taste, daily lifestyle needs, and everyday wardrobe preferences. However, some people mentioned that certain clothing items felt a bit expensive or were slightly higher priced compared to standard retail shopping options. A few other people also felt that stylists occasionally ignored specific user feedback, sometimes sending repetitive selections, basic staples, or ill-fitting garments.

What people talk about most

Product

Clients share positive opinions on product, noting that the garments are stylish, very well made, and provide... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well made,... See more

Staff

Reviewers highlight positive aspects of staff, noting that stylists listen carefully to specific requests,... See more

Price

Consumers find price to be ambiguous, with reviewers praising reasonable costs and helpful discounts that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love Stitch Fix It’s nice to get outfits that are right in your wheelhouse as well as a piece or two that might make you step out of the comfort zone a little. Fit has been mostly great I’m between si... See more

Rated 4 out of 5 stars

Its finally better because I think I finally have a real stylist who is paying attention and reads the feedback. The first 6 or so stitches were not great, feedback wasnt read and specific asks were... See more

Rated 4 out of 5 stars

My stylist got 90% correct. I prefer larger earrings, my hair is short. Narrow toe boots are uncomfortable, unless sized wide. The color selection is great. Size and pant length on point.

Rated 4 out of 5 stars

The quality of the garments was good. Unfortunately there must have been a lack of petite styles available because I was sent a number of regular or Misses sizes which were all too large. I love the... See more


4.2

Great

TrustScore 4 out of 5

47K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(47,037)

24,645 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Over time

Over time, it seems I get similar items and yet don’t feel I have a lot to mix and match. I am happy with pieces I keep, just don’t know how frequently i will keep ordering

22 October 2026
Rated 3 out of 5 stars

I like the style choices

I like the style choices, but sometimes quality is poor for the price. I would recommend that if going to try this service is to be very specific as to brand choice, types of fabrics that you like to wear. It is very convenient to have someone choose an outfit for you. I have had very good success with sizing. Everything seems to fit me well.

24 October 2026
Rated 3 out of 5 stars

Prices and choices

Prices on items have gone up on items making it more expensive.

I really appreciate being able to look over the order ahead of time but it would be nice if we got it earlier to see all of the order so a second round of looking at items or select from 15 items at least 5.

17 October 2026
Rated 4 out of 5 stars

I love Stitch Fix

I love Stitch Fix, I have been a customer for many years! My only complaint would be that I wish that my stylist would be more aware of what I already own and not send so many items that are.basically duplicates! I am not as concerned about the price if the items are unique and fun!

24 October 2026
Rated 5 out of 5 stars

Great company

Great company to work with. Stylists listen to what you need. Customer service has been the best. Quickly to resolve an issue I may have.

17 October 2026
Rated 3 out of 5 stars

Prices are way too high

I really want to love stitch fix. I think it is so fun and easy to get new clothes hand picked just for you. However, the prices are SO high. It has become not worth it for me. I really wish it was more affordable.

24 October 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look