Stevenson Skip Hire Reviews 

309
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the simple online booking process, finding it straightforward to arrange services through the website. Furthermore, people often praise the helpful and polite drivers who manage to drop off and collect containers promptly. Consumers also note that pricing remains competitive and reasonable compared to other providers in the area. Some reviewers were not happy with unexpected delivery delays that ultimately caused significant inconvenience for their scheduled projects. A few individuals also mentioned facing last-minute schedule changes or receiving unexpected price increases after completing their initial payment.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery_service, reflecting a distinct split in opinions. While... See more

Service

Reviewers highlight positive aspects of service, noting that it is quick and efficient with easy online... See more

Order

Users describe ambiguous interactions with order, noting that while the online platform is very simple and... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional during interactions. Reviewers... See more

Price

Clients share ambiguous opinions on price. Many reviewers highlight that the costs are very competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 5 out of 5 stars

It was really easy to identify the size of skip I needed from all the information on the website. The next stage, ordering the skip, was also really easy. Once that was done, a contract followed very... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

309 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.5

All reviews

(309)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

good price

good price - cheapest around - easy to order via app only issue making this 4 instead of 5 was the delivery - 6 hours late no updates until i rang

23 December 2025
Rated 5 out of 5 stars

Great

I had a very positive experience with my skip at a reasonable cost! The skip was delivered at short notice and removed the next afternoon as requested. If I need to hire a skip again, I'd book with the same firm.

16 December 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered on time and collected the next morning after a last-minute request. I’ll definitely be using you again.

5 December 2025
Rated 1 out of 5 stars

Terrible service

Terrible service, booked a skip 2 weeks in advance to be told 2 days before it had to be the next day. Then changed the name of company they used without ringing my husband before they called out. Driver left with skip & we were charged £150 for this! Used batesy skips & the service was 100%

2 December 2025
Rated 1 out of 5 stars

Do not use this company

Booked and paid for a skip. Partner booked day off work to be in for the skip and start the work we needed to. This morning, the day the skip is due, I receive and email to say the website quoted me incorrectly and I need to pay more money for a smaller skip. Still willing to do this as we need the skip only to be told, it won't arrive until next week. Not my fault the website was incorrect. So nearly £300 down until refund is processed, no skip, loss of wages and behind on our work. Not good enough.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Make your own mind up.

Ordered a skip online and paid. (VAT) was added to the initial order.

Received an email the following morning saying I would need to pay an additional £45+VAT to get it booked in as the website gave me the wrong price.

First and last time ordering from them. Cancelled order and got a refund. Didn't trust them after that.

EDIT: since publishing this I've seen others with the same issue. CHANCERS.

13 November 2025

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