Stevenson Skip Hire Reviews 

311
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the simple online booking process, finding it straightforward to arrange services through the website. Furthermore, people often praise the helpful and polite drivers who manage to drop off and collect containers promptly. Consumers also note that pricing remains competitive and reasonable compared to other providers in the area. Some reviewers were not happy with unexpected delivery delays that ultimately caused significant inconvenience for their scheduled projects. A few individuals also mentioned facing last-minute schedule changes or receiving unexpected price increases after completing their initial payment.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery_service, reflecting a distinct split in opinions. While... See more

Service

Reviewers highlight positive aspects of service, noting that it is quick and efficient with easy online... See more

Order

Users describe ambiguous interactions with order, noting that while the online platform is very simple and... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional during interactions. Reviewers... See more

Price

Clients share ambiguous opinions on price. Many reviewers highlight that the costs are very competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 5 out of 5 stars

It was really easy to identify the size of skip I needed from all the information on the website. The next stage, ordering the skip, was also really easy. Once that was done, a contract followed very... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

311 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(311)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable company

The skip booking process was straightforward. Price quoted was reasonable compared to others. Skip delivered and collected in time. All in all good experience.
Thank you

10 June 2026
Rated 5 out of 5 stars

Can't really fault the service from…

Can't really fault the service from these guys. Ordered the skip for two days and the price was competitive.

No issues with delivery and it was collected five days later (weekend included) which gave us that little bit extra time for to remove the bits that we missed.

If we weren't relocating I would definitely use them again 😀

15 June 2026
Rated 4 out of 5 stars

Good Customer Service

The service was easy to book on line,
although making an amendment was not so straightforward and required a phone call.
Customer service on the phone was very
good and dealt with the amendment quickly.

4 June 2026
Rated 1 out of 5 stars

The skip was taken away after 48 hours…

The skip was taken away after 48 hours to the second.
It was less than half full, we were not finished with it.
I ordered through a clearly dodgy website. I was lead to believe that I should ring for collection when we were finished.
I can only learn never to trust a dodgy website again. Please book direct with skip company locally. Do not use a national booking service!!!

29 May 2026
Rated 1 out of 5 stars

I booked online on a Thursday to have…

I booked online on a Thursday to have the skip delivered on the Saturday. I had workmen standing by to fill the skip over the weekend but it did not turn up. So workmen time totally wasted but still cost me money for their time. Unable to speak with anyone over the weekend, I spoke with someone 1st thing Monday morning who told me the skip was unable to be delivered until Wednesday. No one had contacted me to tell me this and I was not happy. I cancelled tje skip and awaiting a full refund (still waiting 3 days later). I booked with another company who delivered when they said they would.

6 May 2026
Rated 1 out of 5 stars

Avoid this company — don’t waste your time or money.

I placed an order on Saturday/Sunday night for delivery the following Friday. After ordering, I received no confirmation email or phone call. When I called on Friday morning to check the status, I was told they had no availability at all and that I had supposedly been notified the day before. However, I never received any emails or calls.

To make matters worse, they hung up on me twice before finally taking my concerns seriously after I explained how upset I was with the situation. I then had to call again just to get any information regarding my refund, as no email was sent about that either.

Very poor communication and customer service throughout. I would avoid at all costs.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Booked the skip on the Tuesday for the…

Booked the skip on the Tuesday for the Thursday of last week and the cancelled less than 24 hours and have still to refund the £192. I received emails from them and I asked for their complaints procedure, but no replies. Left me scrambling about to get a skip, although found a reliable company for the day I requested. Very poor service, would not recommend

28 April 2026

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