Lash Eye Care Ltd Reviews 146

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When I was diagnosed with a macular hole I was devastated, thankfully I found Mr Stephen Lash. From the first consultation through to the procedure and aftercare he gave me the confidence and reassura... See more

Company replied

Rated 5 out of 5 stars

I had surgery at Southampton Eye Hospital, to correct a dislocated lens. Mr Lash removed the vitreous gel and the old lens; then, under his supervision, a colleague fastened the new lens in place.... See more

Company replied

Rated 5 out of 5 stars

Words cannot express my huge appreciation to Stephen Lash. I have wet macular degeneration in both eyes. For the last 6 years, Mr. Lash has maintained and improved my vision with regular inj... See more

Company replied

Rated 5 out of 5 stars

I had cataract lens replacements in both eyes followed by Yag laser capsulotomy and then vitrectomy for floaters in both eyes. Information provided by both Dr Lash and the team at Optegra eye hosp... See more

Company details

  1. Eye Care Center

Written by the company

Stephen Lash specialises in the treatment of cataract including the use of toric and multifocal lenses. He also specialises in the treatment of retinal diseases including Macular hole, Epiretinal membrane, Retinal detachment and Floaters. He is experienced in the management of dislocated lenses following previous cataract surgery including the latest technique of scleral haptic fixation. He also deals with surgery for complex cataract and the surgical treatment of advanced diabetic eye disease. Stephen also trains and teaches medical students, optometrists, GPs and fellow ophthalmologists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stephen Lash -a true professional

Stephen Lash has been my saviour twice in the last 5 years. Originally in using laser equipment to repair my torn retina. He saw me as soon as possible and fixed it after his clinic ended.

He recently diagnosed cataracts in both eyes and has successfully replaced both with a clever combination of standard lens which have resulted in 20:20 vision in both eyes without specs. I have worn glasses since I was a teenager and at 72 I am seeing colours and definition long forgotten.

He is a great example of a medical professional who exudes confidence even to someone like me who is squeamish when it comes to the eyes !

4 March 2022
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks for taking the time to review Peter. I am so pleased you have done so well and able to see distance and reading in each eye. Enjoy your new sight!

Rated 5 out of 5 stars

Excellent surgery

Very pleased with my victrectomy surgery undertaken by Stephen Lash. I would highly recommend him

3 March 2022
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Many thanks for the review and I am pleased you are pleased! Enjoy your sight.

Rated 5 out of 5 stars

Transformational experience

I had surgery recently on both eyes. Replacement lens in both eyes. I also had a vitrectomy. I now two and half weeks later have wonderful vision which is better than 20/20. The surgery sounds frightening but in reality was easier than going to the dentist. Everyone is different but for me it has transformed my life. I feel very lucky. Dr Lash is a remarkable person. I will be forever grateful. Just a fantastic service from start to finish.

5 February 2022
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks for taking the time to feedback and encourage others that eye surgery is not as frightening as you may think! You did really well and vision should even settle further with time. Both eyes at the same time has worked really well for you! Enjoy your sight

Rated 5 out of 5 stars

The best all round patient care

An ophthalmic surgeon friend of my partner advised me to see a vitreous retinal surgeon, and suggested Stephen Lash as my right IOL had become opaque (due to a defective lens). Although I had previously seen other consultants including the original surgeon, I hadn’t felt confident about the surgery on offer. Mr Lash explained a procedure which uses scleral haptic fixation, and also directed me to his website which contains a range of eye related information and procedures including videos. I found it useful to be able to go back and re-read the relevant sections of it during my treatment.

I travelled from my home in Gloucestershire to Optegra, Hampshire to have my surgery in September 2021. During the procedure, Mr Lash explained what was happening which I particularly liked. The surgery went well with no complications, and I started to enjoy the benefits within a few days. It was so reassuring to have Mr Lash call me the day after the surgery to check I was ok.

All aspects of my treatment from the administration to the consultation, surgery and follow ups were excellent. Such a lovely team of dedicated professionals who work well together and certainly look like they enjoy what they do - efficient, empathetic and supportive throughout, and good at spotting the more anxious patients. I have just had my sign off, and feel extremely fortunate to have been offered this surgery and moreover, that the outcome was better than I believed it could be.

Thank you Stephen Lash, Claire Moss and team for your expert care throughout my treatment. I have already recommended you to friends.

16 January 2022
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks for my most comprehensive feedback to date and thanks for mentioning Claire who works very hard behind the scenes to make it all happen! The team at Opregra are fantastic and enthusiastic! Thanks again and enjoy your sight.

Rated 5 out of 5 stars

I wanted to thank Mr Lash for his…

I wanted to thank Mr Lash for his expertise and professionalism. The team at Optegra Whitley are so welcoming. I had both cataracts removed and laser treatment and being quite nervous at first. I would recommend them it’s brought a new quality of life that sight can bring.

14 January 2022
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks Paul for the feedback. The YAG laser really sharpens up the vision and is so simple to do. I am pleased for you, enjoy your sight

Rated 5 out of 5 stars

Top class surgery

Mr. Lash replaced a defective lens in my left eye in November 2021. The surgery was excellent and I am very grateful to have my vision fully restored so much so that I am having the right lens also replaced at the end of January 2022. Thank you.

14 January 2022
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks so much Victoria for taking the time to review. You have done incredibly well and I am slightly anxious your other eye won’t do as well!! But we talked and your keen so let’s get on with it! Thanks again.

Rated 5 out of 5 stars

Replacement Lens Surgery

I recently had to have defective a defective lens replaced due to a manufacturing fault with the original,
I was placed under the care of Mr Lash and his team at Optegra.
My problem was explained in great depth and only when i was happy did the surgery take place.
The outcome was better than i was expecting considering the procedure involved.
I have only good things to say about Stephen and his team and i would be more than happy to have them look after me in the future.
Thanks again to all at Optegra

30 December 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks for taking the time to review. I am very pleased with your outcome given the complexity of your situation (unfortunately like many others in the same boat) Enjoy your sight and have a great 2022

Rated 5 out of 5 stars

Complex cataract surgery.

I was referred to Stephen Lash because the surgeon that I first saw was not confident conducting what was possibly going to be a somewhat complicated cataract procedure. At our first meeting he fully explained in layman’s terms exactly what would be involved in the procedure and the possible complications. This was accompanied by a film of one of his procedures. During the op his considerable knowledge and expertise was required and everything was explained as the op was carried out. The op was a complete success and I now have very good vision in the affected eye which is getting even better as time goes on. Both Stephen and his team were professional and friendly throughout and I have no hesitation in recommending them to anyone contemplating eye surgery. He will be the first specialist I will approach should my other eye ever require attention. Many thanks to him and his team.

22 December 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks for the feedback. You were a great challenge! It was great fun and really pleased you have done so well! Enjoy your sight!

Rated 5 out of 5 stars

I was referred to Mr Lash for my cataract operations…

I was referred to Mr Lash for my cataract operation as my first operation involved a complicated procedure requiring the skills of Mr Lash as a Vitreo-Retinal Surgeon. My consultation with Mr Lash was very reassuring and he gave a very thorough explanation as to what was required. As a consequence I had every confidence in Mr Lash to carry out the procedure. The operation was a success and I now have perfect vision in both my eyes.

3 December 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thank you very much for feeding back! It was quite a journey with your complex eye going perfectly and your other eye having a complication! However the eye is so amazing and complications need not mean poor outcome and you did very well. Enjoy your sight and thanks again!

Rated 5 out of 5 stars

A truly successful outcome

I have recently had surgery for a complicated condition in my left eye. Stephen Lash was the surgeon who has worked tirelessly for me to help improve the sight in my eye.
I feel that he has gone to great lengths to help me and has succeeded in improving my sight (and my life). I am 73 years old and my sight has never been so good. Thank you Stephen. I am truly grateful.

12 November 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

I am so thrilled for you. As I said yours was a very complex case both in terms of trying to judge which lens to replace the two in your eye (Thanks to Rob Morris and Andrew Turnbull for their input!) and in terms of the actual surgery. You have recovered so well and it is all worthwhile. Enjoy your sight and thanks for the challenge!

Rated 5 out of 5 stars

Top Quality, Efficient and Proffesional

Having returned to the eye hospital due to a defective lens - Mr Lash was nothing but kind and truthful about the impending lens replacement treatment that I would receive.

Although extremely anxious the experience under Mr Lashes care was top quality, efficient and professional.

28 September 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Many thanks Jane. I do feel very sorry for you all as a group of patients with the frosted Oculentis lenses. The corrective surgery is difficult and as I explained, I have to work with what they eye presents me at the time of surgery. You did very well and I am pleased you coped so well with the journey and Hope sight continues to improve. Well done to you. Thanks for taking the time to feedback. Enjoy your sight.

Rated 5 out of 5 stars

Nothing but the best!!

From day 1 through to discharge the whole experience has been nothing but exceptional. Such attention to detail and always thorough with his explanations taking as much time as needed to go over every aspect and care. Always happy to answer questions whenever. His secretary and Mr Lash both respond as soon as possible no matter the time.

I would highly recommend!!

15 August 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

I am so delighted you are pleased with the service Tanya and myself have provided especially with your complex disease! I wish you all the best and really hope not to see you again ~(In the nicest possible sense!)

Rated 5 out of 5 stars

Cataract Surgery

The process was straightforward and efficient. The surgery went well from my point of view. Mr. Lash rang promptly the following day to check all was well.
The outcome was good.

1 August 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks for taking the time to feedback and I am pleased you found the process efficient. You have done well and I wish you all the very best.

Rated 5 out of 5 stars

Cataract operation with retinal detachment history

I had a history of major retinal detachments in both eyes with a number of operations and retinal fold in one eye.
Then over years developed dense cataracts and advice from two major hospitals was to leave operating until quality of life so bad cataract operations risk outweighed not seeing at all.
Had effect on my emotional state.
Pandemic arrived and waiting list at major London hospital which I was under was so long; decided to self fund.
Stephen Lash recommend as he has expertise in retinal and cataract surgery.
He was incredibly understanding and sensitive to my physical and emotional needs.
Mr Lash was able to discuss and explain extremely well, especially with respect to possible issues arising and how he would address them.
Both cataract operations went well.
For anyone with issues like myself I would wholeheartedly recommend Stephen Lash and his team.

27 July 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Many thanks for taking the time to review. You have done very well and I am pleased you are so pleased! It was a pleasure to walk you through all the options and get the right outcome. Enjoy your vision! Kind regards

Rated 5 out of 5 stars

Excellent treatment throughout

Stephen Lash carried out a scleral fixation on my left eye in April 2021. he said the surgery was 'uncomplicated'. However I had lens capture in the iris in both eyes, the right eye having had the same procedure several years before under Mr Lash's close supervision; this was corrected by Mr Lash. I assume the condition is the result of some weakness in my eyes due to Uveitis. The treatment was excellent throughout and Mr Lash is a most pleasant person.

22 July 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks so much for taking the time to review! I am pleased you have done so well but you also illustrate that uncomplicated surgery does not mean no complications after the event! It was a surprise to see the same issue in the other eye but the laser has sorted it! Enjoy your new sight.

Rated 5 out of 5 stars

Excellent results and patient care

I had a Vitrectomy and cataract surgery, the results were excellent. Mr Lash and his team looked after me extremely well and were very reassuring.

19 April 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks for taking the time to feedback. I am glad you are pleased and your vision will get better for another 10 months so enjoy!

Rated 5 out of 5 stars

Excellent outcome and service

I am 84 and recently had eye surgery with you for two cataracts and removal of eprietinal membrane rear tissue. I am delighted with the result, its like living in a new bright world. The whole service from Optegra under Mr Lash was first class. Carried out in a most friendly atmosphere. I am amazed with the result and would recommend anyone in a similar position to have the work done. Thank you very much Mr Lash.

2 April 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Firstly thanks for taking the time to review. I am delighted that your outcome was excellent but also your care was delivered in the manner you describe! I always soon to provide a relaxed environment and the team at Optegra are excellent! The really good news is that retinal surgery for membranes gets better out one year after surgery! Enjoy!

Rated 5 out of 5 stars

Emergency Retinal Surgery

I had an emergency last year when one of my retinae became detached. At one day's notice Stephen Lash and his team repaired the detachment, and three months later all is back to completely normal. The surgery and subsequent after-care have been most professional, and I am deeply grateful to all concerned for solving my problem so swiftly and comprehgensively

5 March 2021
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

It was a pleasure Sir Michael! You have done very well and many thanks to your other surgeon , David Anderson, who got in contact quickly having previously treated you - with a great result. Enjoy your sight.

Rated 5 out of 5 stars

Retinal detachment

In 2018 I had retinal detachment in one eye and retinal holes in the other. I had three operations to repair the damage, under the care of Mr Lash and his team. At the time I was in the final month of my pregnancy, which made things a little more complicated and stressful! But I couldn't have been in better hands, I was so well looked after. Because of Mr Lash I was able to see my daughter when she was born - the best gift anyone could have given me.

13 December 2020
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

Thanks for this review and I am pleased we sorted out your vision and so pleased to hear what that meant to you. I think we all take so much for granted so please continue to enjoy your vision and your daughter!!

Rated 5 out of 5 stars

Mr Lash fixed it for me.

As a result of childhood measles, I have virtually no sight in my right eye so at the age of 76 I was very nervous indeed about having a cataract operation on my only good eye. My optometrist was clear that I did need the op because my lens was becoming very yellow and milky and there was nothing more she could do via corrective lenses. Driving would soon be at risk. I opted to have both eyes done at the same time. The initial consultation with Mr. Lash was very thorough and in our interactions, he was very thoughtful in the way he presented the options, the risks and the potential benefits. He is very professional and via his pleasant demeanor invites questions and discussion. Nothing was off the agenda. I found it incredibly reassuring to cover all of my concerns and fears. I explained that I was very anxious about the actual operation(s) and he undertook to administer an appropriate amount of sedative to help me. In reality, I need not have worried. I was into Optegra at 10.30 am and by 12.00 my wife and I were bowling back home along the M27 with my astonished commentaries on the whole wonderful new bright, colourful world I was experiencing, despite the dark polaroid glasses I was wearing. From varifocals with a distance prescription of +3.5 with an addition of +2.75 for reading, I self tested via the internet as having better than 20-20 distance and mid-distance vision and only +1.0 or possibly +1.25 for reading. My significant astigmatism had all but vanished and my colour perception was immaculate. All this was confirmed formally at my follow-up appointment with Mr Lash. One wonder for me was our Samsung 50" QLED TV which I had bought recently because on our old 40" TV it was impossible for me to read on screen messages, etc. I now know how fantastic this technology is and how crisp and colourful is the picture. It's just one of a series of revelations that most post-cataract patients comment on, but for each individual, it's wonderful. Thanks a million, Mr Lash. - "Mr Lash certainly fixed it for me!!!"

13 December 2020
Unprompted review
Lash Eye Care Ltd logo

Reply from Lash Eye Care Ltd

What a comprehensive review! Many thanks for taking the time to feedback and I am so pleased for you. Enjoy your sight .......now in HD!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look