Stenson Tamaddon Reviews 143

TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

Communication is near non-existent. I have to raise a fuss to get anyone to respond to me after repeated requests. I kept telling my specialist Crystal repeatedly that there were quarters missing.... See more

Rated 3 out of 5 stars

We were first informed by Stenson Tamaddon that our first quarter 2021 941X return had been rejected by the IRS. Now we are told that it is still being processed. To date we have not received a refun... See more

Company replied

Rated 4 out of 5 stars

I processed the requested paperwork within three days, but then the process seemed to stall. It took several contacts before I was finally given an account manager, who didn't move things ahead. I wa... See more

Rated 5 out of 5 stars

The paperwork for the PPP loan forgiveness and the application for the ERC's was too complicated for the average business owner to handle alone. The time and chance of error was just too high. Stens... See more

Company details

  1. Financial Institution

About Stenson Tamaddon

Written by the company

Stenson Tamaddon is a financial solution provider that takes a technology-first approach to tax credits - providing customers with accurate, compliant, and hassle-free solutions that maximize incentives. We’re looking to reach and engage with a bigger audience via hosting our webinars to educate business owners on how they can unlock the full potential of the current economic relief programs and specialized tax incentives.

With only a couple of years under our belt and over $3.6B in tax credits received for 4,000+ Companies, we believe that our business would have a huge impact on your site visitors by educating them on how they can claim this credit using our proprietary software.

Contact info

3.1

Average

TrustScore 3 out of 5

143 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Every One at Stenson was great

Every One at Stenson was great. Scott Gusto was a pleasure to work with

19 January 2023
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Reply from Stenson Tamaddon

Hi Jared,

Thank you for taking the time to share your positive experience with Stenson Tamaddon! We're glad to hear that our team exceeded your expectations, and we will make sure to give Scott the recognition he deserves! It's our pleasure to serve clients like you!

Best regards,
Your friends at Stenson Tamaddon

Rated 5 out of 5 stars

Great experience

Great experience. They were very efficient and got the job done.

24 November 2022
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Reply from Stenson Tamaddon

Thank you for sharing your positive experience with Stenson Tamaddon, RC! We're happy to hear that our team of tax specialists efficiently guided you through the ERC filing process. If you need any further assistance or have any questions in the future, please don't hesitate to reach out to us. We're always here to help!

Rated 2 out of 5 stars

We would NOT use you again.

Clearly Stenson Tamaddon setup a high volume low service model that is not very customer friendly. Communication was poor until we started pressing, once we found that our local accountant could do the job their returns were processed quickly and the checks arrived before the earlier returns we did through Stenson Tamaddon. We would NOT use Stenson Tamaddon again.

1 September 2022
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Reply from Stenson Tamaddon

Thank you for taking the time to share your experience with us, and we're sorry to hear that it didn't meet your expectations. We strive to provide excellent service to all of our clients, and we're disappointed to hear that we fell short in your case.

If there's anything else you'd like to share about your experience, or if there's anything we can do to improve the situation, please don't hesitate to reach out to us at reviews@stentam.com. We would love the opportunity to address your concerns and try to make things right. Thank you for your feedback, and we wish you all the best in your future endeavors.

Rated 5 out of 5 stars

Pru was awesome

Customer service and friendly experienced staff

19 January 2023
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Reply from Stenson Tamaddon

Thank you for taking the time to share your postive experience with Stenson Tamaddon, Craig! We're thrilled to hear that our team was able to exceed your expectations, and we will make sure Pru receives the recognition she deserves. If you need any further assistance or have any questions in the future, please don't hesitate to reach out to us. We're always here to help!

Rated 5 out of 5 stars

Amazing

I received a sizable amount back. Thanks!

30 September 2022
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Reply from Stenson Tamaddon

Hi, Craig. Thanks for sharing your positive experience with Stenson Tamaddon, and congratulations on receiving your return!

Rated 3 out of 5 stars

Controller

We were first informed by Stenson Tamaddon that our first quarter 2021 941X return had been rejected by the IRS. Now we are told that it is still being processed. To date we have not received a refund. We feel that we are not being given accurate information and do not know how to get correct answers to our questions.

23 January 2023
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Reply from Stenson Tamaddon

Thank you for sharing your feedback with us. We apologize for any confusion or frustration you may have experienced regarding your 941X return. While we understand your disappointment, we want to clarify that we have no control over the IRS processing timeline for tax filings. We do our best to provide accurate information and updates, but unfortunately, we cannot control how long it takes the IRS to process returns and issue refunds.

We understand that it's important for you to have accurate information and updates about the status of your return, and we apologize if we were not able to provide that for you. To ensure that you have the most up-to-date information about your return, we've asked a member of our customer service team to reach out to you with an update as soon as possible.

If you have any further questions or concerns, please don't hesitate to contact us at reviews@stentam.com. We will do our best to provide you with the most accurate information and support possible. Thank you again for your feedback, and we hope to be able to assist you further in the future.

Rated 5 out of 5 stars

We were very happy with our experience

We were very happy with our experience. It was very easy to get them the necessary information and we were kept updated through the entire process. Our credits were received sooner than expected.

17 January 2023
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Reply from Stenson Tamaddon

Thank you for taking the time to share your positive experience with Stenson Tamaddon, Mary! We're thrilled to hear that our team was able assist you through the ERC filing process. Congratulations on receiving your credit!

Rated 5 out of 5 stars

Finding Money

Your representatives were helpful in getting the correct information needed for getting the ERC money. Thank you for all the follow ups with the IRS to make sure when we would receive the checks.

Thank you

23 January 2023
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Reply from Stenson Tamaddon

Thank you for sharing your positive experience with Stenson Tamaddon, Steve. We're glad that our dedicated team of tax specialists were able to keep you updated while you were waiting for your return. It's our pleasure to serve clients like you!

Rated 5 out of 5 stars

Patience

The patience your company had with us to gather all of the information needed was amazing. They walked us through everything step by step.

12 December 2022
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Reply from Stenson Tamaddon

Thank you for sharing your positive experience with Stenson Tamaddon, Terri! We're happy to hear that our team exceeded your expectations.

Rated 5 out of 5 stars

Complete Professionals

Throughout the process I was kept up to date and received assistance at every step.

20 January 2023
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Reply from Stenson Tamaddon

Hi MP,

Thank you for taking the time to share your positive experience with Stenson Tamaddon! We're glad our team was able to provide you exceptional customer service during the ERC filing process. It's our pleasure to serve clients like you!

Best regards,
Your friends at Stenson Tamaddon

Rated 4 out of 5 stars

took care of all of my 3 businesses

took care of all of my 3 businesses. The reason why not five star is I occasionally had to remind that they were replying to wrong business. Replied back to me but for the wrong business. I had to watch very carefully on that issue once or twice.

25 October 2022
Rated 4 out of 5 stars

slow response, but satisfied

I processed the requested paperwork within three days, but then the process seemed to stall. It took several contacts before I was finally given an account manager, who didn't move things ahead. I was then assigned a new account manager. This guy had it wrapped up in less than a week. Took about three months to get it handled. I am happy with the results. Now just waiting on the IRS.

20 January 2023
Rated 5 out of 5 stars

The support team was great

The support team was great. I had no idea how ERC worked. They walked me through all aspects of the program. The fact they have a backend support team for any after the fact issues is comforting.

15 December 2022

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