StaySharp Reviews 

182
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform's user-friendly design and clear, well-structured course content, finding it flexible and easy to follow. Many found the videos and tutorials effective for simplifying complex topics, complemented by thorough coursebooks, interactive tests, and a variety of learning materials. However, some customers noted concerns about video content depth, with tutors sometimes reading from workbooks or videos being too short. A few reviewers also found certain materials, like scanned pages or assessments, lacked comprehensiveness, contained errors, or were difficult to access on mobile devices.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the platform's ease of use... See more

Product

Reviewers mention ambiguous feedback about the product, with some customers finding the materials... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a way to study the ACCA online in order to study at my own pace. I found StaySharp to have great videos which I can view and digest. I purchased paper copies of the books as well and found... See more

Company replied

Rated 5 out of 5 stars

My experience has been knowledge refreshing. Stay sharp has helped to simplify most modules I was struggling with. So far, I would recommend stay sharp to anyone who wants to move fast to cover topics... See more

Company replied

Rated 5 out of 5 stars

With Stay Sharp I'm able to listen and take great notes that help during my review time. I've been trying to self study with other methods and this one is key and keeps me pushing forward everytime.... See more

Company replied

Rated 5 out of 5 stars

I've been studying for my CIPD Level 5 with StaySharp for the past year, and I can't recommend them highly enough. The course content is really clear, well-structured, and easy to follow, which ma... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Subscription-based training that lets you study in your own time, on your own schedule.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.3

All reviews

(182)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

StaySharp has really improved my HR…

StaySharp has really improved my HR career life. I happened to know about StaySharp’s online CIPD course in August 2023 via an online advertisement while browsing webs. At that time I was at the edge of leaving my recruitment job when there was not much recruitment needs in a company and was thinking of a way to continue my HR career path in the UK. The idea of studying a CIPD Level 5 course totally online via monthly subscription method and the programme was credited by BPP really attracted me of its flexibility, cost-saving, and a promising high-quality BPP course, which was totally a new idea in comparison to other online CIPD centres I used to research about in the past. I started the course with the 14-day trial and the experience with StaySharp was so great and user-friendly on both mobile and computer that I could easily study whenever I wanted (which I often spent time in the early morning, on the train, or weekend time to study). The teachers at StaySharp were amazing and knowledgable, especially Helen Minor. She was really an inspiring teacher who could explain every difficult terms in a simple, meaningful way that I could understand and remember. Her ability to connect everyone in a virtual class trying to give learning and interaction opportunities for everyone helped me not feeling lost. Besides, the feedback that I received from Helen and other assignment assessors (McCarthy, etc.) was so valuable that I learned more from my weaknesses. Furthermore, I received continuous support from customer care team. When I failed my first assignment because of not giving reference to one answer, Nazma was always there to kindly instruct me how to improve from it and resubmit the assignment. She worked day and night even at weekend I guess as whenever I asked for support, she always replied quick even after working hours (I hope this doesn’t affect her health) but overall it was so great to receive her support. There was once time that my assignment was delayed to get scores for about two weeks due to assessors resources but the center sorted it out quick and even emailed me to apologise and reimburse me with one month free. Wasn’t it brilliant? I could say that without these support I could not ever think of completing my CIPD Level 5 in 7 months, which I am now only waiting for the certificate to be arrived. The decision to study CIPD level 5 also supported my job search so I could move in to a new senior HR role smoothly since Jan 2024 and can now practice what I learnt from StaySharp in my people practices. Thank you so much StaySharp team for giving me this chance to upgrade my career life! Wishing you to expand further in the near future!

Hermi (Thi Thanh Thuy) Tang.

3 May 2024
Unprompted review
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Reply from StaySharp

Hi Hermi

Thank you for taking the time to leave such a detailed review, we really appreciate it and know it will help other learners as they're thinking about CIPD Level 5 qualification.

We're thrilled you have completed the Level 5 in 7 months, we know how hard you have worked and how dedicated you have been to your course. We've built the programme so it is really flexible so if you want to focus and complete the programme in a shorter period, this is possible as you have shown!

We'll pass the feedback on to the tutor team, marking team and customer care team - we're are lucky to have a fantastic and dedicated team who really do try to help students achieve their goals.

It's great to hear that doing the Level 5 qualification has helped your career goals with you new senior HR role - am sure you'll make a huge difference to the team and it's great to hear you're able to put into practice what you have learnt on the course

We're always looking to expand our programmes and services so stay tuned!

Thanks
Kate

Rated 1 out of 5 stars

Terrible

Terrible! Just terrible! Watching lectures and they keep stopping, rewinding themselves from beginning to the end, voice keeps breaking. Unbearable! Impossible to understand the topic and therefore impossible to learn. AVOID!!!!!

27 April 2024
Unprompted review
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Reply from StaySharp

Hi,

Thanks for leaving a review. I think you reached out to us on Live Chat on Saturday to explain you were having issues with the videos. A member of the team has checked the videos and we have been unable to replicate the issues raised. We have also not had anyone else raise a similar issue.

We think the issue may be at your end and most likely due to connectivity. The team responded to your chat on Sunday morning with some things to try - please try these and hopefully you'll be back up and running.

Do not hesitate to contact us on Live Chat if you have any further questions.

Thanks
Kate

Rated 5 out of 5 stars

Great course

I’ve done the MATS AAT course and I am thoroughly happy with it.

27 March 2024
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Reply from StaySharp

Hi Helene,

Thank you so much for taking the time to provide a review.

It's great to here that you are enjoying StaySharp. Wishing you the best of luck as you progress through your studies.

Thanks
Kate

Rated 5 out of 5 stars

Excellent training provider

Excellent training provider. The course is broken down into bite-sized lectures and in such a way as to be easily understandable. Learning is checked at regular intervals.
The subscription model appealed to me as I want to do several courses in quick succession. Other training providers will charge you for each course. This way I am able to self study at my own pace and move onto the next course without incurring additional fees. AND the course materials (e-book versions) are included in the price.

27 March 2024
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Reply from StaySharp

Hi,

Thank you so much for taking the time to provide a review.

Our programmes are designed to allow you lots of flexibility to study at your own pace, in your own way, with support available as needed. Really pleased this is working well for you and the best of luck as you progress through your courses.

Thanks
Kate

Rated 5 out of 5 stars

HR Level 5 Associate Diploma in People…

HR Level 5 Associate Diploma in People Management.
A well structured course - which is very well supported by tutors and staff throughout the duration of the course...Highly recommended.

27 March 2024
Unprompted review
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Reply from StaySharp

Hi Michael,

Many thanks for taking the time to leave us a review. We're delighted you have completed your CIPD L5. Well done - a fantastic achievement.

We work really hard to provide flexible and affordable programmes so its great to hear that it worked well for you and you found the structure helpful, with support as needed

Thanks again for taking time to leave a review, we really do appreciate all feedback. Best of luck with your HR career.

Thanks
Kate

Rated 5 out of 5 stars

Best plaform to study your CIPD qualifications (and others!)

I had the pleasure of studying my CIPD Level 5 Diploma in People Management with StaySharp. To note, I am a very self motivated learner and do not need much guidance but if I ever did need it the resources were there. The lectures were mostly good and watching them whilst working on the specific assessment criteria meant you really couldn't go wrong. Customer service was 10/10, rapid responses and very helpful, shout out to Nazma and Toni!
I passed my course on the cusp on the payment renewal and requested a refund for the month as it was not needed and with zero problems they completely understood and refunded me (every little helps in this climate!).

I also want to highlight, this is one of the most affordable platforms to complete your CIPD course and benefits those who have the time and will be quick to complete the course (I took 8 months) as you pay monthly and cancel once you pass your final assignment.

Another postive, they recently changed their website layout and it is easy to navigate.

Thank you!

18 March 2024
Unprompted review
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Reply from StaySharp

Hi Jillian,

Thank you for taking the time to leave us a review. We're thrilled you have completed your CIPD L5 in 8 months - that's an amazing achievement, well done.

We work really hard to provide flexible and affordable programmes so its great to hear that it worked well for you.
We will pass on your lovely feedback to Nazma and Toni - who work super hard to help support students whilst on programme

We recently upgraded our website and learning areas so it's great to hear you have found these easy to use.

Thanks again for taking time to leave a review, we really do appreciate all feedback. Best of luck with your HR career

Thanks
Kate

Rated 5 out of 5 stars

Fantastic course content

Fantastic course content, easy to navigate platform and a pay as you go option which, in my opinion, is the biggest selling point of all. Great if you want to take some time out and pick up your studies at a later date. Overall, a really positive experience and am plotting my next course already! Thank you.

4 March 2024
Unprompted review
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Reply from StaySharp

Hi Lisa,

Thanks for leaving us a review. We're really pleased you're enjoying the platform so far and that you are finding the monthly subscription useful.

Hope the studies continue to go well.

Thanks
Heather

Rated 5 out of 5 stars

I just completed my CIPD Level 5 with…

I just completed my CIPD Level 5 with StaySharp. The course is mostly self-study with live sessions available which worked well for me and I was able to complete the qualification in 7months. However, if you think you'll need lots of support and regular tutor contact this might not be the best format for you. The subscription payment model was good as it gave me an incentive not to procrastinate! Nazma was great on live chat, with quick and helpful replies, sorting out any issues. I'd have liked the marking time frames to be shorter (as I am impatient) and the feedback could have been a little more detailed but other than that I'd recommend StaySharp.

1 March 2024
Unprompted review
StaySharp logo

Reply from StaySharp

Hi Gina,

Many thanks for taking the time to leave us a review, we really appreciate it. Congratulations on completing your CIPD Level 5 – Well done!

We'll pass your feedback to the programme team as they are always looking for areas of improvement, so thanks for this. We will also pass on your feedback to Nazma - she works really hard to support students on live chat so its lovely to share this feedback with her.

Thanks and best of luck with everything.
Kate


Rated 2 out of 5 stars

Pay as you go can be improved.

I think the worst thing that the Company does, especially with the pay as you go lessons, they take about a month to respond to a submitted essay/assignment. This means that intentionally they are taking more time so that the pay as you go extends. It should be no less than a week, given that our essays are pretty standard.

27 November 2023
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Reply from StaySharp

Hi

Thanks for taking time to leave a feedback - we do appreciate all feedback.
We experienced an unexpected issue over the last couple of weeks, which meant that for one module there were some delays in returning assignments. Our standard turnaround time is 10 working days from the Monday you submit, but for a small number of students this was not met. This issue has now been resolved.

We apologise for this and any inconvenience this may have caused. If you would like to reach out to us directly on our live chat, we can investigate your specific situation and see how we can help to support you.

Thanks
Kate

Rated 3 out of 5 stars

There are reasons to the relatively low price.

The learning contents rely heavily on external materials such as YouTube, newsletter, whitepapers, etc. and therefore lacks the sense of consistency. Progress is also not accurately captured on the online platform (constantly resets itself). Many of the video recordings are also poor in either video quality, presentation, or both. The evaluation of submitted assessment is quick and provides personalized feedback.

28 January 2024
StaySharp logo

Reply from StaySharp

Hi Ken,
Thank you for taking the time to leave us a review – we value all feedback as it helps us to continually review and improve our programmes and services.

Our CIPD programmes include interactive online resources, supported with live online tutor led sessions. We incorporate a range of sources such as whitepapers, videos, podcasts and useful articles to provide a richer and broader learning, which is essential for this type of programme.

We will review the video recordings of live sessions following your feedback. Our tutors are experts in their field and we get lots of great feedback from students who really enjoy them and find the recordings useful if they are unable to attend live or want to recap.

We’ll review the course progress settings to ensure they are working as expected, as your progress should be captured as you work through the qualification.

We are glad to hear that the assessment feedback has been useful. The marking team work hard to provide timely and personalised feedback so we will pass this feedback on

Thanks again for the review.

Kind regards,
Kate

Rated 5 out of 5 stars

It was cost effective offering various…

It was cost effective offering various payment options is STAR I passed CIPD level 3 6 months great tutor excellent student service! Highly recommended

30 March 2023
Unprompted review
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Reply from StaySharp

Hi,

Thank you so much the positive feedback. Congratulations on completing your level 3 CIPD qualification!

Kind regards,
Kate

Rated 5 out of 5 stars

Brilliant

I have had a fantastic experience with this provider, always been very helpful, very quick to respond and quickly resolved an issue I had during my studies. I have now completed the CIPD Level 5 with huge encouragement from the Stay Sharp team, would highly recommend.

17 January 2024
Unprompted review
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Reply from StaySharp

Hi Nikki,

Thank you so much for the positive feedback. Congratulations on completing your CIPD qualification :-)

Kind regards,
Kate

Rated 5 out of 5 stars

AAT level 3

Great Provider and great customer service!

17 January 2024
Unprompted review
StaySharp logo

Reply from StaySharp

Hi,

Thanks for taking the time to leave a review. It's great to hear that you're enjoying studying with StaySharp. Good luck with your exams.

Thanks
Kate

Rated 4 out of 5 stars

Limited Support Availability

I recently encountered a frustrating issue with the site that significantly impacted my study routine. While studying during the weekend, I unexpectedly got logged out of the site. To make matters worse, the customer support is only available from Monday to Friday, 9-17, leaving me without any assistance during this crucial time.

In an attempt to resolve the issue on my own, I signed up again using a different email. Unfortunately, this effort proved futile as I still couldn't access the platform. This entire ordeal has caused me to lose precious time that could have been better spent on revising and preparing for my studies.

Update: The customer service reached out to me on the following day (Sunday) and the issue has been resolved.

12 January 2024
Unprompted review
StaySharp logo

Reply from StaySharp

Hi Natalia,

Thanks for taking the time to leave us a review.

Our customer service team is available to help with any queries you may have 9am-5.30pm (GMT), Monday-Friday. However, we do monitor live chat over the weekends and respond to critical messages, as we strive to provide the best service levels we can, and we appreciate weekends are often a key study time.

Looking at your specific case, you reached out on live chat at 1.02am (GMT). One of the team picked up your message and investigated it and replied to you via live chat, later that day at 12:32pm (GMT). When we checked your account, all was working as expected, so we gave some advice including how to cancel your second subscription to avoid a charge for both. We apologise for the delay but given the time differences and time of day your chat was raised; we did respond as quickly as we could.

We hope you’re studying is going well and you are enjoying the learning resources. Please reach out on live chat if you have any further questions.

Kind regards,
Kate

Rated 2 out of 5 stars

No individual support

I was studying CIPD Level 5. I don't feel this service is as described. I appreciate it is an online learning platform, however I feel there is no individual support from staysharp itself. I got a lot of support for the study group I joined on WhatsApp. However I submitted an assignment which was a refer and I could not speak to a tutor about these points, feedback was given, however it wasn't particularly helpful.

If you are able to study without any support then this will be fine for you. However I did expect a small amount of support from staysharp (as when I signed up it described there being dedicated tutors to your module).

I feel misold and I have wasted a lot of time and money in result of this and have since switched providers.

As per the response from Staysharp, they did refund a month and then also offer a further month free, however without the guidance on my assessment the extra month was not beneficial to me.

9 October 2023
Unprompted review
StaySharp logo

Reply from StaySharp

Hi Emma,

Thank you for taking the time to leave a review. We do appreciate all feedback, as we're continually looking to improve our products and services.

On our CIPD programmes, there is a range of support available:
- We hold monthly live drop in sessions with our Head of Programmes, where you are able to speak directly to the team about any questions you might have
- There is detailed feedback on your assessments from expert markers which provides useful pointers for any resubmissions where needed
- Forums also allow you to ask any questions to the tutor and Head of Programmes.

However, we appreciate that you were looking for more personalised support than this. When you reached out to us a few weeks ago, we offered to extend your subscription for a month, free of charge, to allow you to complete the module assignment prior to you transitioning to your new provider. In addition to this, as a gesture of goodwill we also refunded your previous month subscription.

Thank you again for providing feedback and we wish you the very best with your CIPD studies.

Kind regards
Kate

Rated 5 out of 5 stars

Great way to learn.

Course books (digital) are very clear and there are plenty of exercises and practice papers to make sure you are exam-ready!
You can work at your own pace and only pay for the time you need… brilliant service!

29 August 2023
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Reply from StaySharp

Hi Lynn

Thanks for leaving a review. Really pleased you are finding the platform and resources useful as you prepare for your exams.
Good luck with your next exam!

Thanks
Kate

Rated 4 out of 5 stars

Good platform for learning

After receiving a response to my previous comment, I decided to change my rating and update my comment regarding the platform itself.
The platform is very useful for learning. I really like that all courses are open at the same time and there is an opportunity to return to a certain exam, especially in the case of receiving an exemption.
The main disadvantage is that the pdf file of the textbook is laid out in an old version that does not match the recorded videos. This is not convenient if the student decides to study exclusively on the platform without buying a paper version of the textbook.
Overall, I am satisfied with the platform and will continue to learn on it.

29 August 2023
StaySharp logo

Reply from StaySharp

Hi Svitlana,

Thanks for your review.
StaySharp is an online digital provider so we provide all materials digitally, online and can be accessed via your StaySharp platform. We do not provide physical materials as part of your subscription.

Students can purchase physical (hard copy) versions of the material through BPP Learning media and other stockists. You could reach out to them and see if hard copy materials could be sent to you

Thanks
Kate

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate. Interesting and easy to access course work

28 August 2023
StaySharp logo

Reply from StaySharp

Hi Mandy,

Thanks for leaving us a review. We're really pleased you're finding the resources and platform helpful as you study.
Thanks
Kate

Rated 4 out of 5 stars

The quality of the video trainigs is…

The quality of the video trainigs is not so good.

27 August 2023
StaySharp logo

Reply from StaySharp

Hi Sergui,

Thanks for leaving a review. Our product team work super hard to ensure our all content including videos are good quality. If you'd like to reach out to the team on live chat, we'd love to chat more and understand what module/videos so we can feedback to the product team

Thanks
Kate

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