StaySharp Reviews 

182
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform's user-friendly design and clear, well-structured course content, finding it flexible and easy to follow. Many found the videos and tutorials effective for simplifying complex topics, complemented by thorough coursebooks, interactive tests, and a variety of learning materials. However, some customers noted concerns about video content depth, with tutors sometimes reading from workbooks or videos being too short. A few reviewers also found certain materials, like scanned pages or assessments, lacked comprehensiveness, contained errors, or were difficult to access on mobile devices.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the platform's ease of use... See more

Product

Reviewers mention ambiguous feedback about the product, with some customers finding the materials... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted a way to study the ACCA online in order to study at my own pace. I found StaySharp to have great videos which I can view and digest. I purchased paper copies of the books as well and found... See more

Company replied

Rated 5 out of 5 stars

My experience has been knowledge refreshing. Stay sharp has helped to simplify most modules I was struggling with. So far, I would recommend stay sharp to anyone who wants to move fast to cover topics... See more

Company replied

Rated 5 out of 5 stars

With Stay Sharp I'm able to listen and take great notes that help during my review time. I've been trying to self study with other methods and this one is key and keeps me pushing forward everytime.... See more

Company replied

Rated 5 out of 5 stars

I've been studying for my CIPD Level 5 with StaySharp for the past year, and I can't recommend them highly enough. The course content is really clear, well-structured, and easy to follow, which ma... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Subscription-based training that lets you study in your own time, on your own schedule.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.3

All reviews

(182)

44 reviews in the last 12 months

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Rated 1 out of 5 stars

The course started well

The course started well, however the moderator is very insensitive if they have any assumptions that you used AI. They say they have a way to check for AI usage that was “accurate”, which clearly isn’t seeing as no AI was used. It was very frustrating as the only evidence you can provide to support yourself is a discussion on your work and you can’t even show your search history of how you created your work.

Also, at the start of the course, I was writing the essays as I did in university, which didn’t not receive any negative feedback. Only my last essay I got told to re-write and to only include one reference per question with a focus on the CIPD website. To me this is not being critical of the answer and is poor for any qualification.

30 November 2024
Unprompted review
StaySharp logo

Reply from StaySharp

Thank you for your review.

We've checked our systems and we do not have a student called J Wilkins who has completed their studies with us but appreciate you may like to keep anonymous as the process for investigating AI generated work can be quite sensitive.

The CIPD operate a zero tolerance policy for AI generated work and when we are marking, along with plagiarism, this is something we check thoroughly– this includes references from fictional sources, referenced that are in different languages, text that does not make sense with typos and unfinished sentences.

We then request a meeting with the student to discuss the findings and agree a way moving forward – usually to re write the assignment in their own words.

All students have to sign a declaration to say AI has not been used in their work – this is also flagged to students when the meeting is completed.

StaySharp are committed to not only a high standards academically but also for customer care.
If you would like to reach out and discuss this in more detail (we are unable to reach out as we don't have a J Wilkins on our systems), then please reach out - we'd be happy to discuss this further with you. The team are live on our live chat weekdays 9-5:30pm and here to help.

Rated 5 out of 5 stars

Shahzaib

My name is shahzaib

29 November 2024
Unprompted review
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Reply from StaySharp

Hi Shahzaib, thank you for your positive review! If you have any feedback or questions about our platform, feel free to share. We're here to help!

Matthew

Rated 4 out of 5 stars

Focus on important concepts not reading…

Focus on important concepts not reading whole chapter

16 November 2024
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Reply from StaySharp

Hi Mohan, thank you for your feedback! We're glad to hear that you appreciate our focus on important concepts. We aim to provide concise and effective study materials that help you grasp key ideas without overwhelming you. If you have any suggestions on how we can further improve, we'd love to hear them. Happy studying!

Matthew

Rated 5 out of 5 stars

I have just completed my Level 5 CIPD…

I have just completed my Level 5 CIPD with StaySharp. When I came across them I wasn't sure how I felt about the subscription model and I contacted CIPD who told me they were new to the training and so I thought I would give it a chance. I have ADHD and so having a subscription that I could pause if I was having a busy month and struggling allowed me flexibility. It also meant that I could take as long as I needed and manage my payments to align with this. The team responded quickly and gave me support when I needed it. In the first six months I did struggle with some of the formatting however StaySharp have quickly reflected on the best set up for learners and I am now able to work the system in a way that benefits me. I am now looking to take my next qualification and am hoping to return to them as I feel supported with my learning needs.

18 November 2024
Unprompted review
StaySharp logo

Reply from StaySharp

Hi Sarah

Firstly congratulations on completing Level 5 - we're thrilled that after all your hard work you've completed it.
We're pleased you found the support helpful; as well as our customer service team, we also have a fantastic learning support team who can hep provide tailored support to learners as and when needed. We continuously monitor how students are using the platform and content and also feedback we get from student to make enhancements - our aim is always to make the content as manageable as possible as it is always tough studying for a professional qualification and managing work/life commitments.

Enjoy some well deserved time off studying and we look forward to seeing you back for Level 7 in the future

Thanks
Kate

Rated 3 out of 5 stars

F3 instructor's voice is not clear

F3 instructor's voice is not clear, I don't feel interactive, its kind of news presenter.

25 October 2024
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Reply from StaySharp

Hi Md. Abdul Hafiz, thank you for your feedback. We're sorry to hear that you found the F3 instructor's voice unclear and the presentation style less interactive. We strive to make our courses engaging and effective, so your comments are valuable to us. We'll review this and work on improving the clarity and interactivity of our materials. If you have any specific suggestions or need further assistance, please let us know. Thank you for helping us improve!

Matthew

Rated 5 out of 5 stars

Best CIMA tuition provider that I have…

Best CIMA tuition provider that I have found. The videos are short and the tutors are great. The study plan is logical and it works! Passed 2 OT’s first time with StaySharp. Currently busy with E3, and plan to use StaySharp for SCS too.

31 October 2024
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Reply from StaySharp

Hi Nadine, thank you for your fantastic review! We're thrilled to hear that you consider us the best CIMA tuition provider and that our short videos and great tutors have been helpful for you. It's wonderful to know that our study plan has worked well, helping you pass two OT exams on your first attempt. Best of luck with your E3 studies, and we're excited to support you with future exams too. If you need any assistance, feel free to reach out. Happy studying!

Matthew

Rated 5 out of 5 stars

Very clear and easy understand

Very clear and easy understand

23 October 2024
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Reply from StaySharp

Hi Sue, thank you for your wonderful review! We're delighted to hear that you find our materials very clear and easy to understand. Your feedback is greatly appreciated. If you ever need any assistance or have further feedback, please don't hesitate to reach out. Happy studying!

Matthew

Rated 1 out of 5 stars

This is a scam

This is a scam - I was blocked and locked out of my account even during the free trial period and as a result wasn’t able to log in to cancel the subscription and yet got charged after the trial period.

Even up till this moment I am still unable to log in and I have been charged £60 .

This injustice and corruption will not stand

30 October 2024
StaySharp logo

Reply from StaySharp

Hi Abdul

Thank you for your review. Respectfully, we disagree with the points you have made

I can see that you accessed your content during the free trial period between 17th - 23rd October and have extensively used the course book, exam kit, watched some videos and looked at some Steps for your ACCA FM and AFM material ( I can share these logs with you if you want to reach out to us).

We have reviewed all our live chat/email logs, and we do not have any live chat or email records of you raising you had access issues. The team are around on live chat weekdays 9-530pm so are always available to help and support if subscribers have technical issues (which are very rare and usually related to password).

Your first payment kicked in after 14 day trial as you did not cancel - this isn't a scam this is how our subscription model works. Payments will be taken unless you cancel and once cancel no further payments are taken. Our logs do not show any attempt to cancel. Furthermore you can cancel through your account (not the learning content) so you would have been able to do this, if you believe you were blocked from accessing content). The live chat is omnipresent on the website and learning platform but our logs do not indicate that you reached out for help

Finally, I would ask that when speaking to the StaySharp team you remain professional, respectful and polite at all times. The live chat you have had this morning has not met the standards we would expect. Please consider this when speaking with the team in the future. The team work very hard to help and support students and we expect conversations to be professional and appropriate at all times

Thanks
Kate

Rated 5 out of 5 stars

Fits impression

I’m still in the beginning of my study journey but so far I am satisfied with what I got

21 October 2024
StaySharp logo

Reply from StaySharp

Hi Adriyana

Thanks for taking time to leave a review.
We're pleased that your first impressions are positive and hope the studying is going well. Don't forget you can reach out to the team on live chat if you have any queries as you're getting started.

Thanks
Kate

Rated 4 out of 5 stars

Well explained videos

I have been using Stay Sharp for my ACCA self studies for around 6 months and have found the service better than initially expected. It has been my main source of content for studying along with a few other free resources and I managed to pass my first exam FR, first time in September 24 sitting. The videos are well explained and go through plenty of examples.

I have found using laptop best as I was originally having some issues using an IPad with videos freezing. However since switching to a laptop I haven’t had any problems.

19 October 2024
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Reply from StaySharp

Hi Megan

Thanks for taking time to leave us a review. Congratulations on passing your ACCA FR course in September, that's brilliant news! We're really pleased that you're finding our resources helpful. The platform should work well on any device including Ipads so I'll mention to the product team as it's designed to work in the same way. Best of luck with your next ACCA paper and thanks for choosing StaySharp

Thanks
Kate

Rated 5 out of 5 stars

The materials are good and well put…

The materials are good and well put together. I have yet to study deeply enough to give a long-term view, but the general professionalism and design have been good in my experience.

26 October 2024
StaySharp logo

Reply from StaySharp

Hi DK

Thanks for taking the time to leave us a review.

We're pleased you're finding the content easy to use. Each course contains everything you need to pass the real exam - so make sure you use all the resources and focus on question practice, as this is the key to success.

Feel free to contact us on live chat if you have any queries. Good luck with the rest of your studies.

Thanks
Kate

Rated 5 out of 5 stars

Good value for money

Informative and progressive layout that helps you grasp information quickly. Just hope they are sufficient and up to date for the upcoming paper. Would be nice to include lecturer names as I would have liked to given credit to the one in the FR videos.

15 October 2024
StaySharp logo

Reply from StaySharp

Hi Arjun

Thanks for taking the time to leave us a review.

We're pleased you're finding the content easy to use - we have designed and built the courses to be as intuitive as possible.
BPP don't name their tutors but I can share your comments with the product team so the tutor is made aware of your feedback.

Thanks
Kate

Rated 5 out of 5 stars

I really like this

I really like this - I can get BPP lectures for a fraction of a price! What's best is that if I need to review a topic from a previous exam - I can easily review it via accessing those modules too! The only thing Im slightly missing, which is on me as i could do this myself, really- is that there isn't a clear set amount of deadlines.

14 October 2024
StaySharp logo

Reply from StaySharp

Hi

Thanks for taking the time to leave us a review. We're pleased you're enjoying the programme. By providing access to all papers, you can review previous exams which we know our students enjoy. The study planners outline how to navigate the materials and suggested study time, so you could use this to formulate a plan and deadlines that work for you.

Good luck with your studies.

Thanks
Kate

Rated 3 out of 5 stars

AATL2&3

Interactive questions would be even better

12 October 2024
StaySharp logo

Reply from StaySharp

Hi

Thanks for taking time to leave us an AAT review.
Please check out the Practice and Apply questions and also the Step Assessments - these are all interactive questions and are designed to mimic exactly the look and feel of the real exam. Student feedback on these is always super positive as it's a great way to get familiar with software before a real exam. Feel free to pop in live chat if you're struggling to find these and we'll help - but we do provide lots of interactive questions

Thanks
Kate

Rated 4 out of 5 stars

GREAT CONTENT

GREAT VIDEOS AND SOFT COPY READING MATERIALS

23 October 2024
StaySharp logo

Reply from StaySharp

Hi Balya

Thanks for taking time to leave a review. It's great to hear you're enjoying our content (the videos and reading materials). Hope the studying is going well

Thanks
Kate

Rated 1 out of 5 stars

Frustrating and clunky

I keep getting asked for feedback even though I have only just started the course. So far this is my experience. The content is viewed in a small box inside the browser window which is not very easy to scroll through. Some of the mini assessments ask you to match up different options but unless you get them in the right order it is marked as incorrect even if you have the answers right. It can take a while to figure out what order they want them in! If you don’t complete the full learning module your progress isn’t saved which is incredibly frustrating as one learning section could be a good few hours long. I have contacted customer support who said they would look into it. To make it all worse the price has been hiked up since I started looking at the course a couple of months ago. These are my issues a few weeks in - hopefully it doesn’t get any worse! Bit disappointed tbh.

11 October 2024
StaySharp logo

Reply from StaySharp

Hi Judy

We do regularly ask for feedback as we're always trying to improve our products and services so thank you for taking time to leave a review -

The learning content is interactive and online; when you access it, it should appear and cover most of your screen (but this may vary depending on your settings on your computer - happy to help if you want to drop us an email and show how it is appearing for you)

When you are working in the interactive online learning, it does record the progress but only at the end of the activity which as you say may be a few hours work. This is something we are aware of and will develop over time - we will look to see if we can replace these with something that does track progress within the learning activity as we appreciate this may be frustrating.

We did increase prices at start of September, but notified all subscribers to inform of price rise so they could lock in the price at that stage. I'm not sure when you signed up but if you signed up before the price increase then you would have locked in that price as the price increase applied to new subscribers.

If you'd like to discuss anything further, please reach out to the team on live chat who will be happy to help

Thanks
Kate

Rated 5 out of 5 stars

Quick response from the customer…

Quick response from the customer service team.

19 September 2024
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Reply from StaySharp

Hi Aigul,

Thanks for leaving us a review - much appreciated. Really pleased you've had a good experience with our hard-working customer service team. Thanks for passing on the feedback.

Thanks
Kate

Rated 5 out of 5 stars

Great platform

Great platform, easy to navigate. When help is needed its really simple to get in contact with someone. Feedback from assessors is well structured.

25 September 2024
Unprompted review
StaySharp logo

Reply from StaySharp

Hi Ross

Thanks for taking the time to leave us a review - it is appreciated. We do try to make the platform user-friendly and intuitive and it's great you have found this helpful. The whole team whether the customer service team, tutor team or marker team do work hard to provide the support you need as you are studying so it's great to hear that you have found this has worked well for you

thanks
Kate

Rated 5 out of 5 stars

Affordable. Top Notch AAT Study Materials.

I have been with StaySharp for a year now and have successfully completed Level 2 and Level 3 with Distinctions solely due to the way the lecturers have explained all in easy understandable methods. They explain topics very well. The online video lectures & study materials are always updated each year to match the Finance Acts twice a year so I have never found any materials out of date unlike the previous training provider I was with. And when i have questions, their chat box is ever so handy. What's not to love? After all the company behind is BPP, the top training provider in UK and globally as they are sought after for their highest quality study materials. Their monthly subscription is the best in the industry, where you can pay for what you need, if you finish early, you pay for just those months. No contracts, no expensive fees. Unlike other providers who sell you per level. So its a win win for price and quality!!

17 September 2024
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Reply from StaySharp

Hi S Elias

Thanks for taking the time to leave us a review.
Congratulations on completing Level 2 and Level 3 AAT with distinctions - that's fantastic! It's great to hear that the subscription is working well for you. The BPP materials are fantastic and it's great to hear that the live chat is working well to support you

Best of luck for your Level 4

Thanks
Kate

Rated 1 out of 5 stars

Fails to deliver what it promises

Very bad experience

16 September 2024
StaySharp logo

Reply from StaySharp

Hi Susan,

Thank you for your review. We regret that your experience did not meet your expectations. However, we believe your unique circumstances have led to a review that does not accurately reflect our program or services.

As you are aware, we provide CIPD professional qualifications and not the apprenticeship route. Upon learning that you were pursuing an apprenticeship, we promptly informed you that we could not support this as we are not an apprenticeship provider. We suggested BPP, our parent company, as an alternative for apprenticeship support. You mentioned that, as a training provider yourself, you were undertaking an apprenticeship while using StaySharp for the professional qualification. We clarified that we could not support this approach and explained the reasons why. However, we offered to support you through the professional qualification route, which you subsequently chose to pursue.

As you are on a monthly subscription, you have the option to cancel at any time and complete your studies with a different provider. We can provide evidence of the units you have completed if you choose to take this route.

We are also updating our website to clearly state that we do not support the apprenticeship route and to direct users to BPP, our parent company, which does offer apprenticeship support.

Best of luck with your CIPD studies.

Thanks,
Kate

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