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Starforge Systems Reviews 1,864

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, highlighting that the PCs run smoothly, quietly, and handle demanding games without issues. Many appreciate the careful packaging, ensuring products arrive in perfect condition, and the straightforward setup process. The customer service is also consistently noted for being helpful, responsive, and making interactions pleasant. However, some customers experienced issues with delivery times, noting delays and unclear tracking information. A few other people also felt that the product received was not as advertised or encountered technical problems like a faulty fan, corrupted operating system, or issues with Wi-Fi connectivity and audio.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the build quality, performance, and... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent build, clean cable management,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the seamless ordering process... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipped slightly ahead of schedule despite an apparent backlog on parts. Arrived in a properly anonymized box. Computer came out of the box *almost* ready to boot up (gotta remove those foam stabilize... See more

Rated 5 out of 5 stars

Excellent experience, contacted me back in a timely manner, and shipping was very fast once shipped. PC parts were all from reputable compaines, like MSI, WD and so on. 10/10. Will buy another PC... See more

Rated 5 out of 5 stars

This PC, though pricy has worked amazing so far, i have experienced no issues, buffering, or lag with my starforge chainsaw man pro PC. Even when i play games like cyberpunk or rust it experiences no... See more

Rated 5 out of 5 stars

Great customer support people, made the process of sending my pc back for repairs a pleasant experience (as pleasant as that can be at least haha) Would have been nice if it didn't have to happen... See more


Company details

  1. Computer Hardware Manufacturer

Written by the company

Starforge Systems was founded by a team of industry veterans alongside a group of content creators in August 2022. We set out to change the standard for customer service, build quality, and cable management in the industry, while still making sure our computers were affordable and accessible. To this day our goals haven’t changed. We’re constantly listening to feedback from our community to ensure that we continue to do things the right way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Great When It Finally Works

When ordering a PC prebuilt, I would expect that everything is checked and double checked and that as professionals, the PC would be set up properly. However, I’ve consistently had issues with this PC since delivery, and while the support team has been helpful, it’s very disappointing that something I spent $3500 requires troubleshooting and aggravation right off the bat. The quality of the PC once it’s running is the only reason I’m leaving 2 stars instead of 1.

17 March 2026
Rated 5 out of 5 stars

The customer service agents who…cared

The customer service agents who contacted me did so in a friendly and helpful manner. My perception was that they really cared about my issue and genuinely wanted to resolve it. The replacement parts were sent to me quickly.

10 March 2026
Rated 1 out of 5 stars

Horizon Pro III

Honest hasn’t been a good experience. I really wanted an out of the box amazing experience but I’ve had to change the RAM and looking to swap the hard drive because of extremely long loading screens

9 March 2026
Rated 5 out of 5 stars

Solid 10/10 Rig for a Solid Price

Delivery was well within expected timeframe, and came in wonderful condition!

The actual performance of the machine has overperformed what I expected when playing current PvP and graphic intensive games, as well as handling loads of 3D modeling for 3D printing. Hands down a solid rig!

10 March 2026
Rated 5 out of 5 stars

Pete from customer care is the goat

What made my experience great was pete from customer care. He was extremely helpful with helping me troubleshooting my issue and getting it resolved, gave me detailed instructions on what to do and howto fix it from my end of things. Which i appreciated cause im not the most tech savy individual.

And it genuinely felt like he cared and was not trying to rush through the problem just to make me disappear.. you guys have some of the best customer service i have dealt with in a long time. Thank you

6 March 2026
Rated 5 out of 5 stars

Pc is very cool

Pc is very cool. I like how the fans kind of kick into a turbo when it boots up or pulls high demand. Ive had a kind of piecemealed gaming pc in the past, but nothing of this quality. Happy with it 👍

16 March 2026
Rated 5 out of 5 stars

Goated build

I love my computer so much it absolutely eats any game I’ve thrown at it so far. Can’t wait to see how Sub 2 and light no fire end up running, I know they’re going to look amazing 🤩. The artwork is also beautiful!!!

16 March 2026
Rated 5 out of 5 stars

Awesome Experience

Customer Service was great when I had question about different shipping info. We love the overall performance of the computers and the design of them. Best computer we have had in years.

12 March 2026
Rated 5 out of 5 stars

The delivery was perfect

The delivery was perfect. Nothing loose in shipping, no damage. Everything came installed and the operating system setup was perfect with no bloatware

6 March 2026
Rated 5 out of 5 stars

New pc came faster then expected (less…

New pc came faster then expected (less then a week) had no issues upon arrival. Packaged very well. Systems been running great. And every question I've had has been answered by support within less then 24hours. Highly recommended 👌

13 March 2026

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