St Andrews Shuttle Reviews 137

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Recently used this company for an aiport transfer. Ian the driver was very personable and interacted with his passengers. He arrived 15 minutes early and kept in contact with us at every turn so we di... See more

Rated 5 out of 5 stars

I’m a 3rd year student and have been sporadically taking the St Andrews Shuttle since my first year. All staff are extremely friendly, thoughtful, and efficient at what they do—never a negative expe... See more

Company replied

Rated 5 out of 5 stars

We had a great experience. Ian was our driver and he was prompt, courteous, and helpful. We were especially grateful for the children's seats that Ian was able to install beforehand. We'll use them ag... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience with Ian on our shuttle transfer between Edinburgh Airport and St Andrews. Travelling with kids can be stressful, but Ian made the whole journey smooth and relaxed from... See more

Company replied

Company details

  1. Airport Shuttle Service
  2. Sightseeing Tour Agency
  3. Taxi Service

Written by the company

St. Andrews 'Favourite' Airport Transfer Service ----- St Andrews Shuttle is a family owned airport transfer business servicing St Andrews and Edinburgh Airport. Started in 2008, initially to offer Shared Transfers to the University students, we quickly became to the go to service for locals, students parent, golfers and other visitors to our lovely town. We now offer.. Shared Shuttles (see our Timetable page on the website) Private Transfers to and from St Andrews to anywhere and everywhere in the UK, Golf Travel and day/multiday Sightseeing Tours. Contact us through our website


Contact info

4.9

Excellent

TrustScore 5 out of 5

137 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Amazing service

Amazing service: I didn’t book a ride and arrived late at night, so limited bus options. Accidentally met Ian and he was willing to give me a ride with a few other students. Amazing! And also cheap!

8 September 2024
Unprompted review
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Reply from St Andrews Shuttle

Thank you for your feedback, we're delighted Ian was able to help last minute!

Rated 5 out of 5 stars

Our driver Ian was the best!

St Andrews Shuttle is such a blessing to us students, especially for those of us flying early in the morning or late at night! Our driver Ian was so friendly and helpful, and was nice enough to let another student join our shuttle, even if they had not pre-booked, as there was space left in the shuttle!

8 September 2024
Unprompted review
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Reply from St Andrews Shuttle

Thank you for your feedback, we're delighted Ian was able to help last minute!

Rated 5 out of 5 stars

I called the day before my arrival and…

I called the day before my arrival and they still managed to fit me in at the last minute. Extremely flexible and friendly.

5 September 2024
Unprompted review
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Reply from St Andrews Shuttle

Thanks Joe, always happy to help! Hope to see you next time.

Rated 5 out of 5 stars

Golf travel over many trips

The team always shows up on time with a clean dependable vehicle and a smile on their faces. I schedule them well in advance and have traveled from Liverpool to St. Andrews. St. Andrews to Edinburgh, St. Andrews to Cruden Bay, etc. So I use them every time I visit. Their price is always fair. Thanks again for always taking great care of us!!!

13 August 2024
Unprompted review
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Reply from St Andrews Shuttle

Hi Robert, Great to see you again, and thank you for taking time to leave us another review.
See you next year??

Rated 5 out of 5 stars

Great customer service

It was so easy to set up our transporation to and from Edinburgh with Gordon and Wendy. Every question we had before our trip they always were there with any help I needed. Also when we got to St. Andrews they helped with the shuttle of taking the guys to the different golf course. The ladies had a tour on one of the days and we had a wonderful time seeing all the different castle and learning about St. Andrews. Our driver give us some suggestions about eating in St. Andews and every place we went was amazing. Thank you again for a wonderful experience with your company. Highly recommend.

26 April 2024
Unprompted review
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Reply from St Andrews Shuttle

Hi Liz, Thank you so much for the fantastic review. We are delighted you had a wonderful time while in St Andrews and we were part of your experience. We look forward to seeing you next time you visit!

Rated 5 out of 5 stars

Good service. Friendly drivers.

St Andrews Shuttle is an extremely convenient service and my 3 am ride to the airport with Martin was a wonderful send off from St Andrews. He is extremely friendly and a great conversationalist but also happy to cater to the passenger and let them sleep. I determined that sleeping would deprive me of some great chat.

9 August 2024
Unprompted review
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Reply from St Andrews Shuttle

Hi Sam, thank you for taking time to give us a review, it means a lot to know what our customers thought of our service. We hope to see you next time you visit St Andrews!

Rated 5 out of 5 stars

Thank you so much

Thank you so much ! for this company .
It was excellent services.
They are very friendly and accommodating.
I can highly recommend!!!

2 August 2024
Unprompted review
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Reply from St Andrews Shuttle

Hi Ved, thank you for taking time to review us, we hope to see you again!

Rated 5 out of 5 stars

Perfect Experience

Our family enjoyed a phenomenal experience with St Andrews Shuttle. They provided us with out-and-back day-trip van service from Edinburgh to St Andrews. The van was very clean and comfortable, and our driver Stevie was exceptionally kind and helpful in terms of sightseeing recommendations and navigating St Andrews by foot. Highly recommend St Andrews Shuttle.

4 August 2024
Unprompted review
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Reply from St Andrews Shuttle

Thanks Todd, we love the feedback, we are glad you had a great trip to St Andrews, we will pass your comments to Stevie. Hope to see you again!

Rated 5 out of 5 stars

Daniel was great

Daniel was great! Thank you for bringing me safely to my destination.

16 July 2024
Unprompted review
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Reply from St Andrews Shuttle

Thank you Benjie, we appreciate you leting us know!

Rated 5 out of 5 stars

St. Andrews Shuttle service

The correspondence from the owners Wendy and Gordon, was outstanding. Martin, our driver, was great: friendly , polite, on time(actually early) and a very safe driver. We loved the service of St. Andrews Shuttle and would highly recommend.

13 July 2024
Unprompted review
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Reply from St Andrews Shuttle

Thank you James, Martin has been with us for many years, we appreciate your great review!

Rated 5 out of 5 stars

St Andrews Shuttle: super professional company with great staff and superb service

The company, the owners and the staff are very dependable professionals.
Wendy, one of the owners, organized our trips into detail, according our needs and preferences.
Ian and Brian, our drivers, are great guys.
We have used the company's services on several occasions.
Eyes shut, trust Wendy, Gordon and their staff!

29 June 2024
Unprompted review
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Reply from St Andrews Shuttle

Hi Alex, thank you for a lovely review, we look forward to seeing you in a couple of weeks!

Rated 5 out of 5 stars

Edinburgh to St. Andrews

We used the shuttle to and from Edinburgh to St. Andrews- in both cases our drivers were prompt, super friendly, and helpfully well-informed! I highly recommend this company as EVERY interaction with staff was superb!

17 June 2024
Unprompted review
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Reply from St Andrews Shuttle

Thank you so much for providing a great review of our service, we truly appreciate it!
We hope to see you next time.

Rated 5 out of 5 stars

The service is excellent

The service is excellent. We have taken multiple trips over the past few days and had a good experience with Colin, Ali, and Martin as drivers. All were friendly and knowledgeable of the area.

10 June 2024
Unprompted review
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Reply from St Andrews Shuttle

Thank you for taking time to leave us a review! We are delighted to read that you had excellent service! Hope to see you again.

Rated 5 out of 5 stars

AWESOME Service!

Ali & Martin are both AWESOME!! The service provided by both these gentlemen on multiple rides during our recent trip to St Andrews was excellent! They were both on time and professional. Very knowledgeable and even provided eating recommendations. We will continue to use this service every trip. Highly recommend!

11 June 2024
Unprompted review
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Reply from St Andrews Shuttle

Thank you Caron, we are really appreciate you leaving a great review, and look forward to see you next time you visit!

Rated 5 out of 5 stars

Great service

Great service. Been using it for almost three years now. Same price as train and tram just gets you to the airport quicker and is the safer option for making your flight on time. Today I was alone in the shuttle so I essentially had a taxi from St Andrews to the Airport for £30.

11 June 2024
Unprompted review
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Reply from St Andrews Shuttle

Hi Luisa, Thank you for taking time to write us a review, we appreciate it and hope to see you again soon!

Rated 5 out of 5 stars

Efficient and kind staff

Efficient and kind staff, this shuttle took a lot of the logistical worries of traveling away!

3 June 2024
Unprompted review
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Reply from St Andrews Shuttle

Thanks for the review Dakota, we really appreciate your comments! Hope to see you next time.

Rated 5 out of 5 stars

A++++++ experience!

We had never heard of St. Andrews Shuttle on previous trips. And we sure wish we had. Their communication was great, answering every question I had. The pickup was right on time as promised and our driver Steve was great. He was full of information and funny. All in all, it was a perfect experience. We won’t hesitate to ride with them again.

15 May 2024
Unprompted review
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Reply from St Andrews Shuttle

Javento, thank you so much for a great review, we're glad you found us and hope we se you again when you travel to St Andrews!

Rated 5 out of 5 stars

Customer Service Oriented Team

I traveled from US to Dublin to Scotland. Did a lot of research to find a good shuttle from Edinburgh to St Andrews, this company looked like the best and I can now assure you THEY ARE THE BEST. Totally professional and customer service oriented. I dealt with co-owner Wendy, on the phone and in numerous emails. She never once put me off and was always ready to answer. The cars/vans are gorgeous and the drivers are very nice and extremely capable. I used this company to go to St Andrews and to Return several days later. 5 Stars only because I can't give more!!

14 May 2024
Unprompted review
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Reply from St Andrews Shuttle

Hi David, thank you so much for your rave review, it means a lot when we read how much we are getting it right!!

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