Stack Audio Reviews 249

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their ability to significantly enhance the listening experience, noting improvements in sound quality, clarity, and detail. Many highlight the immediate and palpable difference these products make, often leading to a more engaging and enjoyable musical experience. The customer service also receives high acclaim, with many people describing it as exceptional, responsive, and helpful. Reviewers frequently mention specific staff members for their professionalism and willingness to assist with queries and provide guidance. However, some people were dissatisfied with the initial communication, mentioning a lack of response to inquiries about purchasing products.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the significant improvements in sound... See more

Quality

People report positive experiences with quality. Customers consistently praise the significant improvement in... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the responsive and helpful... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the customer service as first-class,... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise specific staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now purchased several items from Stack Audio. Purchases are sent without delay and are always superbly packaged. I strongly recommend this business and won’t hesitate to use again. Best if all,... See more

Rated 5 out of 5 stars

Received the Auva 70s today and installed them under the Sonus Faber Liuto floorstanders. I read somewhere that they need to be broken in for about eight hours. I'm curious. The Isoacoustics Gaia 2s... See more

Company replied

Rated 5 out of 5 stars

Having purchased new speakers I contacted Stack Audio and requested new studs to connect my Auva 50s to the base of my new speakers as the thread size was different between manufacturers.They arrived... See more

Rated 5 out of 5 stars

Due to a technical hitch and delays at the post office the AUVA 50’s took a little longer to arrive than expected but my dealings with Dan were first class and he gave exceptional customer service, an... See more


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Stack Audio is a UK-based manufacturer of high-end audio components.


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm a fan of Stack Audio products

I'm a fan of Stack Audio products, have 3 sets of EVO equipment isolation pucks, Auva 100 speaker isolation feet, and a Serene Stabilizer . They are all effective in their intended purposes. Highly recommend

9 January 2025
Rated 5 out of 5 stars

Given that Stack Audio offer a 60 day

Given that Stack Audio offer a 60 day, money back guarantee I indulged in a set of AUVA 100 isolators. Well 60 days have passed and they are still securely attached to my speakers. The only downside is that I now spend more time listening to music.

9 January 2025
Rated 4 out of 5 stars

Excellent product that made a real…

Excellent product that made a real impact on my system. Only negative is having to pay customs fee not disclosed. Also as a result there was a considerable delay in receiving the order. All in all would consider purchasing Stack Audio products again. It would be great if they had a U.S. distributor.

6 January 2025
Rated 5 out of 5 stars

Everything is said in the other…

Everything is said in the other reviews. More micro-dynamics, more calmness, more impact, more holography. I also thought my system was already good... until I added the Auva EQ. The music takes on an unparalleled depth, something I had never experienced before. For once, the reviews on YouTube aren't exaggerating.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

These products work - brilliantly.

Think your system sounds good? Yes, well it might well do; indeed I thought mine sounded pretty good, but adding the Stack Audio Serene turntable mat and stabiliser improved it in every respect. All of those familiar hi-fi descriptors – depth, height, width, definition, musicality, and even the rather hackneyed ‘inky blackness’, were all improved by an instantly noticeable degree. Try one, you won’t be disappointed.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

I have been utilizing AUVA(s) and AUVA…

I have been utilizing AUVA(s) and AUVA EQ's for all my gear for quite some time. As I acquire new gear, additional Stack Audio's isolation products are integral and automatic as part of my system because of their proven abilities.

30 December 2024
Rated 5 out of 5 stars

Good communication

Good communication

You get the opportunity to try for a month or now two months both the serene Matt and the puck. They do make a difference and reveal more detail - I guess by removing micro vibrations and allowing the stylus to read the tracks more accurately - not rocket science just common sense.

27 December 2024
Rated 5 out of 5 stars

Cast iron returns policy

I bought Stack Audio's SmoothLAN Network filter, hoping to improve the sound quality of my HiFi system - because it has such good reviews and I'v found that every little tweak can help.
Sadly, almost certainly due to the extensive noise-reduction measures I already have in place (new mains circuits, QSA mains fuses and sockets, CAD Control GC3, Audioquest Niagara 7000 power conditioner and Audioquest Hurricane cables throughout) it didn't offer a big enough change - even though it is a very cheap upgrade at £240.
Regrettably, I was very tardy in asking for a refund on the purchase (my bad) but I was told that wasn't a problem at all. I returned the device in pristine condition and got my refund very quickly.

This is excellent customer service (something I am passionate about praising when I find it) so I can't recommend Stack Audio highly enough.

You will probably find the product works well for you and with such a risk-free buying policy, you would be mad not to try it.

19 March 2025
Rated 5 out of 5 stars

First class products and service

I needed a replacement set of spikes for my Auva 100s and contacted the company with a request for them.

The spikes were sent out without delay and without any fuss, however, these were lost in transit, necessitating me to contact them again. I used the live chat option expecting the usual useless bot responses that most, if not all, companies employ. Not Stack Audio. The live chat is conducted with an actual human being who actually cares! By the end of the chat, replacements had been resent and tracking information provided.

Given the quality and performance of Stack Audio products (from my experience, it's warranted to believe the online reviews), the company could possibly not not prioritise customer service, for the products sell themselves. Fear not, everything about this company and its products are first class. Well done Stack Audio!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Great people to work with

Great people to work with. Super fast shipping. It arrived in NY from UK in 2 days. Wow!!!! Faster than Amazon.

The products are well made and works like magic. Please bring us more great products in near future. Wish you all the best.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Went the extra mile

Went the extra mile and more to ensure I had the right gear to match my equipment. Fast shipping. Well packed. Josh is cool. Nice guy. Not to mention the product is top notch - nothing flimsy here.

11 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look