SS Removals and Rentals Reviews 

31
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Unprofessional on all fronts - Beware!!! Would not recommend - turned up late, cracked corner of marble top tv cabinet and 6month old 75inch tv then used every excuse to not replace them! Basically s... See more

Company replied

Rated 1 out of 5 stars

After my last review, it's clear you're willing to say whatever suits your narrative rather than tell the truth. No one came through the property, and we've told you that multiple times, yet you con... See more

Rated 5 out of 5 stars

Thanks much to Sia n Jass for the good work today they moved my stuff from Brisbane to Sydney everything ok nothing damage they prepare like professional cheers

Rated 5 out of 5 stars

We had a last-minute move and were stressed about getting everything done. The boys from SS Removals were fantastic. They worked hard all day and made sure all our belongings arrived safely. Great com... See more

Company details

Written by the company

Moving can be a stressful time, but it doesn't have to be. SS Removals & Rentals simplifies your move in Brisbane with reliable removal and rental services and its surrounding suburbs with top-notch removal services for years. We offer a comprehensive range of services to make your move seamless and stress-free. Whether you need a rental truck for moving, moving van hire, or van rental for moving, we have you covered. Our removalist truck hire services are designed to meet your specific needs, ensuring that your belongings are transported safely and efficiently. We pride ourselves on being one of the cheap truck hire options near you without compromising on safety. Our team of experienced movers provides affordable and professional services, including 2 men and truck assistance, interstate furniture removalists, and furniture moving solutions. From packing and unpacking to furniture removals and transportation, we handle it all with precision and care. If you're searching for furniture removalists in Brisbane, SS Removals and Rentals are your go-to choice. With our furniture removalist services, you can trust us to move your belongings securely and affordably. Whether you're moving locally or interstate, our dedicated team ensures a smooth transition for your furniture and possessions. Contact us today for the best removalists in Brisbane Northside and nearby areas!


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3.4

Average

TrustScore 3.5 out of 5

31 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(31)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

I rented a van from this mob

I rented a van from this mob. First of all, there is no clarity gave me an extremely dirty van in front of my kids and then confirm from the owner.Navraj, specifically pointed out that the van is all dirty. He mentioned just bring the van dirty as well and you don’t have to wash it or anything like that. Just bring it as it is when you finish return the van as it was being said, and then they deducted the bond because they wanted the cleaning fee to be charged from me the van wasn’t dirty from inside at all. It was raining and the van was dirty from outside. I have never ever come across a rental company, charging a customer to clean their vehicle from outside, absolutely pathetic service trying to justify the cleaning fee which the owner specifically mentioned do not clean. Just bring back the vehicle as it is extremely unprofessional everyone in there have absolutely no idea what they’re doing. The van was totally making the noise of one of the doors open, constantly not roadworthy vehicles on the road even though the words were said by owner, it meant nothing the words were specifically said “ DO NOT CLEAN THE VEHICLE BRING IT AS IT IS” Meant absolutely nothing after that. Stay away from these unprofessional people.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

I wouldn't use anyone else

Ive just these guys twice now! I didn't even get any other quotes this time, I just rang and booked them in.
They are reliable, efficient, take really good care of my stuff and there very friendly!

21 June 2025
Unprompted review
Rated 5 out of 5 stars

"MONSTERS in the removal industry



"MONSTERS in the removal industry! 🚚💪
SS Moves just saved the day! I needed a fridge delivered upstairs via zigzag stairs, and others said no way. But these guys crushed it! 🙌 I wish I could share the Vedio
Highly recommend 💯💯💯💯💯

18 May 2025
Unprompted review
Rated 1 out of 5 stars

Appalling Experience

Booked and paid. Was told we would have arrival time of 11am to 3pm. We sat around all day waiting for the call and after we tried calling over and over again and our calls getting ignored we finally got given a time of 5pm to 5:30pm.

On arrival the gentleman who was meant to load truck told us we had to much stuff, it will fit in the truck but he won’t be loading unless we pay more money because yes his truck is big enough but we need to pay extra. When I refused and told him i was calling the office he packed up the truck and left. On phone to the company he told them he was rude to me because I was rude to him. This guy started demanding more money or he’d leave as soon as myself and my husband got out of our car.

To the company: I understand it was not the original truck you had lined up to do the job but that is the truck you sent. There was no communication with us regarding it and most certainly not told it would cost $300 more before they arrived.
As the company sent that truck on their own free will didn’t even tell us, the cost of that is their liability. And they need to teach their staff how to effectively communicate instead of being rude and arrogant.

Conclusion: We are getting a refund (which I am sure will take 5-10 business days to return).

This is not a company we recommend

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed with the service

Disappointed with the service. Bad experience.
Booked for an early am pick up only to get pushed back to three different timeslots and then was still late.
Move was done 24hours after orginal booking.

Would no recommend

13 March 2025
Unprompted review
SS Removals and Rentals logo

Reply from SS Removals and Rentals

Hi Cory, we are sorry to hear that you were disappointed with our service. With all the rescheduled moves due to Cyclone Alfred, we tried our best to accommodate all our customers rescheduling their bookings due to flooding and road closures all over Brisbane and the Gold Coast. We apologised for having to move your date. Despite all the chaos, we managed to complete your move the next day and we even sent two extra men to assist for free, as you had been very patient with our changes. This gesture meant that you saved time on the day (which means you saved money). You were one of many customers affected that day. Unfortunately, we cannot control the weather events. We hope you have settled in nicely to your new home. SS Removals

Rated 1 out of 5 stars

Do not recommend this company!!

Do not recommend this company!!
Broken items : pool table & TV
Missing box .
Bad communication.
After a month of phone calls and messages from myself nothing has been resolved.
Delete bad reviews so only good ones show.

15 February 2025
Unprompted review

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